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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 04-22-2015, 07:35   #1 (permalink)
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LG LS980 unlocking problem very strange


Hi team i have lg LS980 root unlock done but phone still just showing searching
it showing insert sim - searching
i been reading on goodgle it means phone is not unlock or some network have problem i try to repair security still same
when i try to repair nvm dont work in download mode and dont work on adb mode what to do?
Code:
Welcome to Octoplus/Octopus Box LG Software version 1.9.1
Connecting to server support.octoplusbox.com:82...OK

Checking data...OK
Platform: LG Qualcomm
Selected port: COM5
Selected model: LS980
Reading info...Failed!
Could not detect mode!
Unlocking...
Initializing ADB...OK
ADB Server was found. Trying to kill...
Waiting for phone...OK
Checking root access...
Phone is already rooted.
Sending network config...OK
Setting options...OK
Phone successfully unlocked!
Rebooting phone...
To complete the operation, please make Factory Reset (Go to "Settings" -> 
"General" -> "Backup & reset" -> "Factory data reset", press "Reset 
phone" and "Erase everything" buttons).

Checking data...OK
Platform: LG Qualcomm
Selected port: COM66
Selected model: LS980
Reading info...OK
Mode: Emergency
Initializing flash...OK
Model ID: LG-LS980 
SW version: LS980ZVE_03
LAF Version: 1.0
Product ID: YE03S131014001977
IMEI: 990002-52-117635-2
Target operator: SPR
Hardware: rev_10
Battery level: 11%
This operation is not supported in emergency mode!
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM66
Selected model: LS980
Reading info...OK
Mode: Emergency
Initializing flash...OK
Model ID: LG-LS980 
SW version: LS980ZVE_03
LAF Version: 1.0
Product ID: YE03S131014001977
IMEI: 990002-52-117635-2
Target operator: SPR
Hardware: rev_10
Battery level: 11%
Reading partition...OK
Reading security area...OK
Backup saved to "LS980_990002521176352_22-04-2015_18-25-13.SEC"
Writing security area...OK
Rebooting phone...
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Old 04-22-2015, 07:41   #2 (permalink)
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Hello.

You should connect the phone in Normal Mode and try to make Repair Network. Also, try to make Repair NVM and write QCN from the Support Area.

To connect the phone in Normal Mode, do the next: Type ##3424#, go to "Diag" menu and select "Enable". This menu can be blockedby SPC/MSL.
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Old 04-22-2015, 08:15   #3 (permalink)
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LG LS980 unlocking problem very strange

Quote:
Originally Posted by Octopus box View Post
Hello.



You should connect the phone in Normal Mode and try to make Repair Network. Also, try to make Repair NVM and write QCN from the Support Area.



To connect the phone in Normal Mode, do the next: Type ##3424#, go to "Diag" menu and select "Enable". This menu can be blockedby SPC/MSL.


hi ok i did i repair nvm

Code:
Welcome to Octoplus/Octopus Box LG Software version 1.9.1

--------------------------------------------------------------------------------

Checking data...OK

Platform: LG Qualcomm

Selected port: COM66

Selected model: LS980

Reading info...OK

Mode: Normal

Model ID: LS980ZVE:ÿh*°¾

Firmware compiled date: Feb 25 2014

Firmware compiled time: 20:00:00

Firmware released date: Sep 16 2014

Firmware released time: 12:57:42

SW Version: M8974A-AAAANAZM-2.0.20046

IMEI: 350305-26-000000-4

SPC: 000000

MEID: 35030526000000

Mobile ESN: 808D1BB1

MDN: 000-000-8784

User Lock Code: 8784

MCC: 000

MNC: 00

MIN1: 0008784

MIN2: 000

Checking data...OK

Writing NVM...OK

NVM succesfully repaired.
still same plz tell me what to do?

Last edited by MUTUAL; 04-22-2015 at 08:21.
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Old 04-22-2015, 08:27   #4 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.

You should connect the phone in Normal Mode and try to make Repair Network. Also, try to make Repair NVM and write QCN from the Support Area.

To connect the phone in Normal Mode, do the next: Type ##3424#, go to "Diag" menu and select "Enable". This menu can be blockedby SPC/MSL.
there is no QCn for this model on support i check on unlock repair folder i can not found any qcn file
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Old 04-23-2015, 07:06   #5 (permalink)
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ok i flash the phone and root the phone and unlock
still same but when i restart phone i can see network for few second then it show service disable
and then show emergency call
i already repair network repair nvm no luck
Code:
Welcome to Octoplus/Octopus Box LG Software version 1.9.1
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM66
Selected model: LS980
Reading info...OK
Mode: Emergency
Initializing flash...OK
Model ID: LG-LS980 
SW version: LS980ZVE_03
LAF Version: 1.0
Product ID: YE03S131014001977
IMEI: 990002-52-144994-0
Target operator: SPR
Hardware: rev_10
Battery level: 13%
Opening "LS980ZVC_12.oct"...OK
Setting options...OK
Reading partition...OK
Formating USERDATA...OK
Writing PrimaryGPT...OK
Writing modem...OK
Writing sbl1...OK
Writing dbi...OK
Writing aboot...OK
Writing rpm...OK
Writing boot...OK
Writing tz...OK
Writing persist...OK
Writing recovery...OK
Writing laf...OK
Writing system...OK
Writing cache...OK
Writing userdata...OK
Writing BackupGPT...OK
Reading partition...OK
Formating RCT...OK
Formating MPT...OK
Finalizing...OK
Writing firmware done!
Unlocking...
Initializing ADB...OK
ADB Server was found. Trying to kill...
Waiting for phone...OK
Checking root access...
Phone is already rooted.
Sending network config...OK
Setting options...OK
Phone successfully unlocked!
Rebooting phone...
To complete the operation, please make Factory Reset (Go to "Settings" -> 
"General" -> "Backup & reset" -> "Factory data reset", press "Reset 
phone" and "Erase everything" buttons).
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM5
Selected model: LS980
Reading info...Failed!
Could not detect mode!
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM66
Selected model: LS980
Reading info...OK
Mode: Normal
Model ID: LS980ZVC:ÿh°%
Firmware compiled date: Feb 25 2014
Firmware compiled time: 20:00:00
Firmware released date: Mar  9 2014
Firmware released time: 11:36:00
SW Version: M8974A-AAAANAZM-2.0.20046
IMEI: 990002-52-144994-0
SPC: 000000
MEID: 35030526000000
Mobile ESN: 808D1BB1
NAM Name: Sprint
MDN: 817-939-0631
User Lock Code: 0631
SID/NID: 4139 / 65535
MCC: 310
MNC: 00
MIN1: 7079650
MIN2: 817
Checking data...OK
Writing NVM...OK
NVM succesfully repaired.
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM66
Selected model: LS980
Reading info...OK
Mode: Normal
Model ID: LS980ZVC:ÿh°%
Firmware compiled date: Feb 25 2014
Firmware compiled time: 20:00:00
Firmware released date: Mar  9 2014
Firmware released time: 11:36:00
SW Version: M8974A-AAAANAZM-2.0.20046
IMEI: 990002-52-144994-0
SPC: 000000
MEID: 35030526000000
Mobile ESN: 808D1BB1
NAM Name: Sprint
MDN: 817-939-0631
User Lock Code: 0631
SID/NID: 4139 / 65535
MCC: 310
MNC: 00
MIN1: 7079650
MIN2: 817
Repairing Network...
Initializing ADB...OK
ADB Server was found. Trying to kill...
Waiting for phone...OK
Checking root access...
Phone is already rooted.
Sending apn config...OK
Setting options...OK
Rebooting phone...
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Old 04-23-2015, 07:43   #6 (permalink)
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The strange problem. It can be different model number. Like korean or japanese.

that can be the problem
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Old 04-23-2015, 07:56   #7 (permalink)
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Quote:
Originally Posted by gLam16 View Post
The strange problem. It can be different model number. Like korean or japanese.

that can be the problem

It's from USA sprint
I can see many people doing so why my phone don't work ?
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Old 04-23-2015, 09:41   #8 (permalink)
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Quote:
there is no QCn for this model on support i check on unlock repair folder i can not found any qcn file
Look in the folder "LG/QCN/LS980/". Try to write QCN, re-start the phone, insert SIM card, wait 5-7 minutes and try to find and select network manually.
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Old 04-24-2015, 00:12   #9 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Look in the folder "LG/QCN/LS980/". Try to write QCN, re-start the phone, insert SIM card, wait 5-7 minutes and try to find and select network manually.
no luck still the same when i search network i can see Vodafone network but when i select dont work.
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Old 04-24-2015, 05:56   #10 (permalink)
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We have uploaded new firmware into the Support Area. Try to write this firmware, then make "Repair Network", insert SIM card and check the network. If the problem is the same, we can't say You, where can be the problem with your device, we need to have it in our hands to research the problem.
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Old 04-27-2015, 16:27   #11 (permalink)
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i had same problem all i did was leave other provider sim and factory reset and it read sim and i also downgraded to oldest firmware zv7
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Old 05-04-2015, 01:42   #12 (permalink)
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LG LS980 unlocking problem very strange

Quote:
Originally Posted by Octopus box View Post
We have uploaded new firmware into the Support Area. Try to write this firmware, then make "Repair Network", insert SIM card and check the network. If the problem is the same, we can't say You, where can be the problem with your device, we need to have it in our hands to research the problem.


Hi after flash with new firmware from support i root the phone and unlock
Now I can see network for just few second then it show no service? It's unlocked I can see also network for some time and then show no service do I need to do any setting ? I already choose gsm on network mode is there any other way I can change some setting ?
And when I try to do dig enable it asking for Service code what is the service code ?

Last edited by MUTUAL; 05-04-2015 at 02:33.
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Old 05-04-2015, 08:50   #13 (permalink)
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We can't say You, where can be the problem with your device, we need to have it in our hands to research the problem.
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Old 05-21-2015, 12:24   #14 (permalink)
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Question





Octopus Box need help,

I have a LG LS980 I unlocked it. but Access Point Name not stick in Netowork section. I need to network repair for APN Configuration. But, when I goto ##3424# it want Service Code (DIAG Desable).

how can I get Service Code?
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Old 05-21-2015, 12:37   #15 (permalink)
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This menu is blocked by SPC/MSL, which is provided by phone's network provider.
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