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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 02-11-2021, 22:49   #1 (permalink)
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Unlock K500MM [Answered]


Tried to unlock, last time you didnt refund me the credits, hope this time you can

Log file "C:\Program Files (x86)\Octoplus\Octoplus_LG\LOG\11-02-2021_15-32-17.log" created.
11/02/2021 03:32:17 p. m. > Searching for server...
11/02/2021 03:32:18 p. m. > Trying to ping server...11/02/2021 03:32:18 p. m. > ok
11/02/2021 03:32:18 p. m. > Trying connect to server...
11/02/2021 03:32:19 p. m. > Authorizing...
11/02/2021 03:32:21 p. m. > Welcome to Octoplus/Octopus Box LG Software version 3.1.0
11/02/2021 03:32:44 p. m. > --------------------------------------------------------------------------------
11/02/2021 03:32:44 p. m. > Selected USB connection type
11/02/2021 03:32:45 p. m. > Transport: Connected
11/02/2021 03:32:45 p. m. > Authorized.
11/02/2021 03:32:47 p. m. > Work ID: 000000000092320C
11/02/2021 03:32:47 p. m. > Checking data...11/02/2021 03:32:47 p. m. > OK
11/02/2021 03:32:47 p. m. > Platform: LG MTK
11/02/2021 03:32:47 p. m. > Selected port: COM16
11/02/2021 03:32:47 p. m. > Selected baudrate: 921600
11/02/2021 03:32:47 p. m. > Selected model: K500MM
11/02/2021 03:32:47 p. m. > Connecting to phone...
11/02/2021 03:32:49 p. m. > Phone found at port COM16
11/02/2021 03:32:49 p. m. > Mode: Emergency
11/02/2021 03:32:49 p. m. > Initializing flash...11/02/2021 03:32:53 p. m. > OK
11/02/2021 03:32:54 p. m. > Model ID: LM-K500MM
11/02/2021 03:32:54 p. m. > Platform: mt6765
11/02/2021 03:32:54 p. m. > Android version: 10
11/02/2021 03:32:54 p. m. > SW version: LMK500MMAT-02-V10k-310-160-OCT-14-2020-ARB00+0
11/02/2021 03:32:54 p. m. > LAF Version: 1.1
11/02/2021 03:32:54 p. m. > Product ID: WI06S201105011165
11/02/2021 03:32:54 p. m. > IMEI: 355041-61-412592-5
11/02/2021 03:32:54 p. m. > Target operator: LAO
11/02/2021 03:32:54 p. m. > Hardware: rev_10
11/02/2021 03:32:54 p. m. > Battery level: 94%
11/02/2021 03:32:54 p. m. > Reading partitions...11/02/2021 03:32:55 p. m. > OK
11/02/2021 03:32:55 p. m. > LAF Error: 80000119.
11/02/2021 03:32:56 p. m. > Checking security...11/02/2021 03:32:56 p. m. > OK
11/02/2021 03:32:56 p. m. > Reading is Blocked!
11/02/2021 03:32:56 p. m. > --------------------------------------------------------------------------------
11/02/2021 03:32:56 p. m. > IMEI: 355041-61-412592-5
11/02/2021 03:32:56 p. m. > Bluetooth address: Unknown
11/02/2021 03:32:56 p. m. > Wi-Fi MAC address: Unknown
11/02/2021 03:32:56 p. m. > --------------------------------------------------------------------------------
11/02/2021 03:32:56 p. m. > Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Unlock operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk.

Continue?
11/02/2021 03:33:08 p. m. > INI FUpdateInfo Done!
11/02/2021 03:33:08 p. m. > INI FShowUpdateInfo start
11/02/2021 03:33:08 p. m. > INI FShowInfo start
11/02/2021 03:33:08 p. m. > Creating EEPROM backup...
11/02/2021 03:33:11 p. m. > Execute : 0x00AE
11/02/2021 03:33:11 p. m. > Writing cmd...
11/02/2021 03:33:11 p. m. > reading cmd...
11/02/2021 03:33:11 p. m. > Read: EXEC...11/02/2021 03:33:21 p. m. > OK
11/02/2021 03:33:21 p. m. > Reconnecting phone...
11/02/2021 03:33:21 p. m. > Connecting to phone...11/02/2021 03:36:21 p. m. > Canceled!11/02/2021 03:36:21 p. m. > Failed!
11/02/2021 03:36:22 p. m. > Performed by 3.1.0 Software version.
11/02/2021 03:36:22 p. m. > Elapsed Time: 12:03:37 a. m.
11/02/2021 03:38:20 p. m. > Searching for server...
11/02/2021 03:38:20 p. m. > Trying to ping server...11/02/2021 03:38:20 p. m. > ok
11/02/2021 03:38:20 p. m. > Trying connect to server...
11/02/2021 03:38:22 p. m. > Authorizing...
11/02/2021 03:39:09 p. m. > --------------------------------------------------------------------------------
11/02/2021 03:39:09 p. m. > Selected USB connection type
11/02/2021 03:39:10 p. m. > Transport: Connected
11/02/2021 03:39:10 p. m. > Authorized.
11/02/2021 03:39:11 p. m. > Work ID: 0000000000923338
11/02/2021 03:39:11 p. m. > Checking data...11/02/2021 03:39:11 p. m. > OK
11/02/2021 03:39:11 p. m. > Platform: LG MTK
11/02/2021 03:39:11 p. m. > Selected port: COM16
11/02/2021 03:39:11 p. m. > Selected baudrate: 921600
11/02/2021 03:39:11 p. m. > Selected model: K500MM
11/02/2021 03:39:12 p. m. > Connecting to phone...
11/02/2021 03:39:13 p. m. > Phone found at port COM159
11/02/2021 03:39:13 p. m. > Mode: Emergency
11/02/2021 03:39:13 p. m. > Initializing flash...11/02/2021 03:39:17 p. m. > OK
11/02/2021 03:39:18 p. m. > Model ID: LM-K500MM
11/02/2021 03:39:18 p. m. > Platform: mt6765
11/02/2021 03:39:18 p. m. > Android version: 10
11/02/2021 03:39:18 p. m. > SW version: LMK500MMAT-02-V10k-310-160-OCT-14-2020-ARB00+0
11/02/2021 03:39:18 p. m. > LAF Version: 1.1
11/02/2021 03:39:18 p. m. > Product ID: WI06S201105011165
11/02/2021 03:39:18 p. m. > IMEI: 355041-61-412592-5
11/02/2021 03:39:18 p. m. > Target operator: LAO
11/02/2021 03:39:18 p. m. > Hardware: rev_10
11/02/2021 03:39:18 p. m. > Battery level: 94%
11/02/2021 03:39:18 p. m. > Reading partitions...11/02/2021 03:39:19 p. m. > OK
11/02/2021 03:39:20 p. m. > LAF Error: 80000119.
11/02/2021 03:39:21 p. m. > Checking security...11/02/2021 03:39:21 p. m. > OK
11/02/2021 03:39:21 p. m. > Reading is Blocked!
11/02/2021 03:39:21 p. m. > --------------------------------------------------------------------------------
11/02/2021 03:39:21 p. m. > IMEI: 355041-61-412592-5
11/02/2021 03:39:21 p. m. > Bluetooth address: Unknown
11/02/2021 03:39:21 p. m. > Wi-Fi MAC address: Unknown
11/02/2021 03:39:21 p. m. > --------------------------------------------------------------------------------
11/02/2021 03:39:21 p. m. > Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Unlock operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk.

Continue?
11/02/2021 03:39:23 p. m. > Creating EEPROM backup...
11/02/2021 03:39:26 p. m. > Execute : 0x00AE
11/02/2021 03:39:26 p. m. > Writing cmd...
11/02/2021 03:39:26 p. m. > reading cmd...
11/02/2021 03:39:28 p. m. > reading cmd...
11/02/2021 03:39:31 p. m. > reading cmd...
11/02/2021 03:39:33 p. m. > reading cmd...
11/02/2021 03:39:35 p. m. > reading cmd...
11/02/2021 03:39:36 p. m. > reading cmd...
11/02/2021 03:39:37 p. m. > reading cmd...
11/02/2021 03:39:37 p. m. > reading cmd...
11/02/2021 03:39:37 p. m. > reading cmd...
11/02/2021 03:39:37 p. m. > reading cmd...
11/02/2021 03:39:37 p. m. > reading cmd...11/02/2021 03:39:37 p. m. > OK
11/02/2021 03:39:37 p. m. > Reconnecting phone...
11/02/2021 03:39:37 p. m. > Connecting to phone...
11/02/2021 03:39:52 p. m. > Phone found at port COM159
11/02/2021 03:39:52 p. m. > Mode: Emergency
11/02/2021 03:39:52 p. m. > Initializing flash...11/02/2021 03:39:56 p. m. > OK
11/02/2021 03:39:56 p. m. > Reading security area...
11/02/2021 03:40:14 p. m. > Backup saved to "K500MM_355041614125925_11-02-2021_15-39-23.EEP"
11/02/2021 03:40:14 p. m. > Connecting to server...11/02/2021 03:40:15 p. m. > OK
11/02/2021 03:40:15 p. m. > Octopus smart card is not present.
11/02/2021 03:40:15 p. m. > Checking Activations...11/02/2021 03:40:17 p. m. > OK
11/02/2021 03:40:17 p. m. > Username: QVKmtpPDe4
11/02/2021 03:40:17 p. m. > Authorizing...11/02/2021 03:40:19 p. m. > OK
11/02/2021 03:40:19 p. m. > Checking balance...11/02/2021 03:40:20 p. m. > OK
11/02/2021 03:40:20 p. m. > Checking operation...11/02/2021 03:40:22 p. m. > OK
11/02/2021 03:40:22 p. m. > Sending device information...11/02/2021 03:40:24 p. m. > OK
11/02/2021 03:40:24 p. m. > Get credits, needed for current operation...11/02/2021 03:40:25 p. m. > OK
11/02/2021 03:40:25 p. m. > Your balance: 100 credits.
11/02/2021 03:40:25 p. m. > To perform "Unlock" operation you need to have 100 credits.
11/02/2021 03:40:31 p. m. > Unlocking...11/02/2021 03:40:31 p. m. > OK
11/02/2021 03:40:31 p. m. > Reading partitions...11/02/2021 03:40:32 p. m. > OK
11/02/2021 03:40:33 p. m. > Erasing part 1...
11/02/2021 03:40:36 p. m. > Execute : 0x00C6
11/02/2021 03:40:36 p. m. > Writing cmd...
11/02/2021 03:40:37 p. m. > reading cmd...
11/02/2021 03:40:39 p. m. > Read: EXEC...11/02/2021 03:40:54 p. m. > OK
11/02/2021 03:40:54 p. m. > Reconnecting phone...
11/02/2021 03:40:55 p. m. > Connecting to phone...

It stuck there and never connected the phone, log ended there
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Old 02-12-2021, 08:47   #2 (permalink)
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Hello.

We added You one more attempt. Please, try to repeat Unlock operation again and post here result.
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