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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG

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Old 01-13-2021, 21:45   #1 (permalink)
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unlock lg LM-X210CM FAIL [Answered]


Welcome to Octoplus/Octopus Box LG Software version 3.0.8
Card S/N : 000003616A
--------------------------------------------------------------------------------
Connecting to server ...OK
Username: octoplus001
Authorizing...OK
Checking balance...OK
Your balance: 100 credits.
--------------------------------------------------------------------------------
Work ID: 00000000006AB0BE
Checking data...OK
Platform: LG Qualcomm
Selected port: COM12
Selected model: LMX210CM
Reading info...
Model ID: LM-X210CM
IMEI: 355513-10-204292-9
Android version: 8.1.0
Battery level: 14%
Mode: Normal
Firmware compiled date: Jul 08 2019
Firmware compiled time: 22:00:00
Firmware released date: Jul 25 2019
Firmware released time: 16:22:51
SW Version: MPSS.JO.3.0.c12-00015-8937_GENNS_PACK-
1.205920.1.212452.1
IMEI: 355513-10-204292-9
Bluetooth address: 98:B8:BA52:37
Wi-Fi MAC address: 98:B8:BA:4D:BD:B1
SPC: 000000
Please, select Unlock Method!
Selected Unlock via wipe security
(with Unlock codes)
Unlocking...
Initializing ADB...OK
Waiting for phone...
Please, reconnect phone, enable USB debugging, and try again.
To enable USB debugging, please perform the following steps:
1. Disconnect cable
2. Install LG Android ADB drivers
3. Go to "Settings" -> "About phone" -> "Software information"
4. Click on Build number 5 times
5. Enable "Settings" -> "Developer options" -> "USB debugging"
option
6. Connect the cable and check, whether ADB interface has
appeared in PC Device Manager.
Performed by 3.0.8 Software version.
--------------------------------------------------------------------------------
Work ID: 00000000006AB0FC
Checking data...OK
Platform: LG Qualcomm
Selected port: COM12
Selected model: LMX210CM
Reading info...
Model ID: LM-X210CM
IMEI: 355513-10-204292-9
Android version: 8.1.0
Battery level: 14%
Mode: Normal
Firmware compiled date: Jul 08 2019
Firmware compiled time: 22:00:00
Firmware released date: Jul 25 2019
Firmware released time: 16:22:51
SW Version: MPSS.JO.3.0.c12-00015-8937_GENNS_PACK-
1.205920.1.212452.1
IMEI: 355513-10-204292-9
Bluetooth address: 98:B8:BA52:37
Wi-Fi MAC address: 98:B8:BA:4D:BD:B1
SPC: 000000
Please, select Unlock Method!
Selected Unlock via wipe security
(with Unlock codes)
Unlocking...
Initializing ADB...OK
Waiting for phone...OK
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username: octoplus001
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 100 credits.
To perform "Unlock" operation you need to have 100 credits.
Write security backup function doesn't work for this device with
latest firmware versions. If you'll encounter any problem during
Unlock operation - you won't be able to restore the phone to it's
initial state, so proceed at your own risk.

Continue?
Reading QCN...
Send SPC...OK
Reading Mobile Property...OK
Reading Feature Mask...OK
Reading Roaming List 0...OK
Reading NV_Numbered Items...OK
Reading NV_Numbered SIM1 Items...OK
Reading NV_Numbered SIM2 Items...OK
Reading NV Items...OK
Reading EFS...OK
Reading Provisioning Items...OK
Reading QCN done!
Backup saved to "LMX210CM_355513102042929_13-01-2021_
15-38-31.qcn"
Switching to Download mode...OK
Initializing flash...OK
Reading partitions...OK
Reading security area...OK
Backup saved to "LMX210CM_355513102042929_13-01-2021_
15-45-59.SEC"
Writing security area...OK
Switching to Normal mode...
Please perform the following steps:
1. Disconnect cable
2. Put phone into Normal mode manually
3. Connect USB cable to then phone
4. Press "Ok" button
Found model LMX210CM* h at port COM12
Send SPC...OK
Writing QCN...
Writing NV_Numbered Items...OK
Writing NV_Numbered SIM1 Items...OK
Writing NV_Numbered SIM2 Items...OK
Writing QCN done!
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username: octoplus001
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OKOK
Finalizing...Failed!
Error code: KLQWHCKAWF
Performed by 3.0.8 Software version.

me consumio 100 creditos y me dejo el imei en 0 , por favor reintregrar los creditos
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Old 01-14-2021, 09:11   #2 (permalink)
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Hello.

We've added You one more attemptl, please repeat operation again
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Old 01-14-2021, 13:27   #3 (permalink)
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Me quedo el imei en 0 equipo al alguna manera de recuperar el imei ??
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Old 01-14-2021, 14:14   #4 (permalink)
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Posts: 93,439
Member: 1146942
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Please, write back security backup to restore your device and plesae write in English.

Does your device request for Unlock codes?
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