x120emw unlock problem [Answered]

[simpleprince49]

hello team im trying to unlock x120emw today but software freez in the second atemp to reconect on it..the unlock did not finish but credit already lost

can you give me another try

logs:

Log file "C:\Program Files\Octoplus\Octoplus_LG\LOG\24-06-2020_15-14-03.log" created.
6/24/2020 3:14:06 PM > Searching for server...
6/24/2020 3:14:06 PM > Trying to ping server...6/24/2020 3:14:06 PM > ok
6/24/2020 3:14:06 PM > Trying connect to server...
6/24/2020 3:14:07 PM > Searching installed cards...
6/24/2020 3:14:07 PM > Found card with s/n: 0004928A
6/24/2020 3:14:07 PM > Server check... 
6/24/2020 3:14:08 PM > Server Check succesfull!
6/24/2020 3:14:08 PM > Server Check succesfull!
6/24/2020 3:14:09 PM > Welcome to Octoplus/Octopus Box LG Software version 3.0.2
6/24/2020 3:14:09 PM > Card S/N : 000004928A
6/24/2020 3:14:16 PM > INI FUpdateInfo Done!
6/24/2020 3:14:16 PM > INI FShowUpdateInfo start
6/24/2020 3:14:16 PM > INI FShowUpdateInfo 1
6/24/2020 3:15:44 PM > --------------------------------------------------------------------------------
6/24/2020 3:15:44 PM > Checking data...6/24/2020 3:15:45 PM > OK
6/24/2020 3:15:45 PM > Platform: LG MTK
6/24/2020 3:15:45 PM > Selected port: COM71
6/24/2020 3:15:45 PM > Selected baudrate: 921600
6/24/2020 3:15:45 PM > Selected model: X120EMW
6/24/2020 3:15:45 PM > Selected USB connection type
6/24/2020 3:15:45 PM > Please, disconnect cable, power phone OFF, connect P999 cable (with 910k resistor)
6/24/2020 3:15:45 PM > or
6/24/2020 3:15:45 PM > Power OFF phone, press and hold "Vol+" for 10 seconds and connect USB cable.
6/24/2020 3:16:34 PM > Phone found at port COM138
6/24/2020 3:16:34 PM > Mode: Emergency
6/24/2020 3:16:34 PM > Initializing flash...6/24/2020 3:16:36 PM > OK
6/24/2020 3:16:37 PM > Model ID: LM-X120EMW
6/24/2020 3:16:37 PM > Platform: mt6739
6/24/2020 3:16:37 PM > Android version: 9
6/24/2020 3:16:37 PM > SW version: LMX120EMWAT-64-V10f-EEA-XX-JUN-17-2019+0
6/24/2020 3:16:37 PM > LAF Version: 1.1
6/24/2020 3:16:37 PM > Product ID: WI13S190625018337
6/24/2020 3:16:37 PM > IMEI: 356276-10-047155-2
6/24/2020 3:16:37 PM > Target operator: LAO
6/24/2020 3:16:37 PM > Hardware: rev_10
6/24/2020 3:16:37 PM > Battery level: 59%
6/24/2020 3:16:37 PM > Reading partitions...6/24/2020 3:16:37 PM > OK
6/24/2020 3:16:43 PM > Checking security...
6/24/2020 3:16:48 PM > offs: 05080000
6/24/2020 3:16:48 PM > Checking security passed!
6/24/2020 3:16:48 PM > --------------------------------------------------------------------------------
6/24/2020 3:16:48 PM > IMEI A: 356276-10-047155-2
6/24/2020 3:16:48 PM > IMEI B: 356276-10-047156-0
6/24/2020 3:16:48 PM > Bluetooth address: 38:30:F9:DC:E4:1C
6/24/2020 3:16:48 PM > Wi-Fi MAC address: AC:F6:F7:D9:B3:83
6/24/2020 3:16:48 PM > SPC: 000000
6/24/2020 3:16:48 PM > --------------------------------------------------------------------------------
6/24/2020 3:16:48 PM > Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Unlock operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk.

Continue?
6/24/2020 3:16:54 PM > Connecting to server...6/24/2020 3:16:55 PM > OK
6/24/2020 3:16:55 PM > Octopus smart card is present.
6/24/2020 3:16:55 PM > Checking smart card...6/24/2020 3:17:02 PM > OK
6/24/2020 3:17:02 PM > Username: sunrisegsm
6/24/2020 3:17:02 PM > Authorizing...6/24/2020 3:17:04 PM > OK
6/24/2020 3:17:04 PM > Checking balance...6/24/2020 3:17:06 PM > OK
6/24/2020 3:17:06 PM > Checking operation...6/24/2020 3:17:09 PM > OK
6/24/2020 3:17:10 PM > Sending device information...6/24/2020 3:17:12 PM > OK
6/24/2020 3:17:12 PM > Get credits, needed for current operation...6/24/2020 3:17:13 PM > OK
6/24/2020 3:17:13 PM > Your balance: 100 credits.
6/24/2020 3:17:13 PM > To perform "Unlock" operation you need to have 100 credits.
6/24/2020 3:17:20 PM > Reading security area...6/24/2020 3:17:25 PM > OK
6/24/2020 3:17:25 PM > Backup saved to "X120EMW_356276100471552_24-06-2020_15-17-25.EEP"
6/24/2020 3:17:25 PM > Unlocking...6/24/2020 3:17:25 PM > OK
6/24/2020 3:17:25 PM > Writing security area...6/24/2020 3:17:27 PM > OK
6/24/2020 3:17:29 PM > Removing write protection...
6/24/2020 3:17:45 PM > Execute : 0x00C5
6/24/2020 3:17:45 PM > Writing cmd...
6/24/2020 3:17:45 PM > reading cmd...
6/24/2020 3:17:45 PM > Read: EXEC...6/24/2020 3:18:00 PM > OK
6/24/2020 3:18:00 PM > Reconnecting phone...
6/24/2020 3:18:03 PM > Please, perform the following steps:
1. Press and hold "Vol-", "Vol+" and "Power" buttons.
2. When the image disappears, release "Vol-" and "Power" buttons.
3. Hold "Vol+" until phone enter in Download mode, then press "OK" button.
6/24/2020 3:18:47 PM > Phone found at port COM138
6/24/2020 3:18:47 PM > Mode: Emergency
6/24/2020 3:18:47 PM > Initializing flash...6/24/2020 3:18:49 PM > OK
6/24/2020 3:18:51 PM > Reading partitions...6/24/2020 3:18:51 PM > OK
6/24/2020 3:18:51 PM > Erasing part 1...
6/24/2020 3:18:56 PM > Execute : 0x00AD
6/24/2020 3:18:56 PM > Writing cmd...
6/24/2020 3:18:56 PM > reading cmd...
6/24/2020 3:18:57 PM > Read: EXEC...6/24/2020 3:19:12 PM > OK
6/24/2020 3:19:12 PM > Reconnecting phone...
6/24/2020 3:19:15 PM > Please, perform the following steps:
1. Press and hold "Vol-", "Vol+" and "Power" buttons.
2. When the image disappears, release "Vol-" and "Power" buttons.
3. Hold "Vol+" until phone enter in Download mode, then press "OK" button.

[Octopus box]

Hello.

Please download and install latest test software version 3.0.2.03 from the Support Area (LG/TEST SOFTWARE/), put the phone into download mode then repeat the operation once again. We added you one more attempt.

To enter Support Area, press "Go to support" button on "Support & options" tab of the Software.