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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 06-11-2021, 07:31   #1 (permalink)
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Join Date: Feb 2010
Posts: 103
Member: 1247453
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Thanks Meter: 13
Repair imei LG LM-K510HM Process finished, but the imei has not changed [Answered]


Hello team Octopus. Process finished, but the imei has not changed.

The imei remains the same.

I request a refund of 100 credits.

Model: LG LM-K510HM

Log:

--------------------------------------------------------------------------------
Selected USB connection type
Platform: LG MTK
Selected port: COM21
Selected baudrate: 921600
Selected model: K510HM
Connecting to phone...
Phone found at port COM20
Mode: Emergency
Initializing flash...OK
Model ID: LM-K510HM
Platform: mt6765
Code name: mdh35lm
Android version: 10
SW version: LMK510HMAT-00-V20a-SCA-XXX-DEC-23-2020+0
LAF Version: 1.1
Product ID: WI22S200921000452
IMEI: 353267-11-148888-6
Target operator: LAO
Hardware: rev_10
Battery level: 85%
Reading partitions...OK
LAF Error: 80000119.
Checking security...OK
--------------------------------------------------------------------------------
IMEI: 353267-11-148888-6
Bluetooth address: Unknown
Wi-Fi MAC address: Unknown
--------------------------------------------------------------------------------
Performed by 3.1.3 Software version.
--------------------------------------------------------------------------------
Selected USB connection type
Work ID: 00000000011D7D6F
Checking data...OK
Platform: LG MTK
Selected port: COM21
Selected baudrate: 921600
Selected model: K510HM
Connecting to phone...
Phone found at port COM20
Mode: Emergency
Initializing flash...OK
Model ID: LM-K510HM
Platform: mt6765
Code name: mdh35lm
Android version: 10
SW version: LMK510HMAT-00-V20a-SCA-XXX-DEC-23-2020+0
LAF Version: 1.1
Product ID: WI22S200921000452
IMEI: 353267-11-148888-6
Target operator: LAO
Hardware: rev_10
Battery level: 85%
Reading partitions...OK
LAF Error: 80000119.
Checking security...OK
--------------------------------------------------------------------------------
IMEI: 353267-11-148888-6
Bluetooth address: Unknown
Wi-Fi MAC address: Unknown
--------------------------------------------------------------------------------
Checking operation...
Trying second method...
Checking Resource File...
Step 1...
Step 2...
Please, disconnect cable, then press "Ok" button
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username: ghw158a
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 100 credits.
To perform "Repair IMEI" operation you need to have 100 credits.
Please, connect powered OFF phone with USB cable.
Found port COM20
Detecting Chip Version...
Platform: MT6765: 0766.0000
HW version: 8A00.CA00.0000.0000
Connecting...
Target config: 0005
Brom Version: FF
BootLoader Version: 03
Sending auth...
Prepairing loader...
Sending loader...
Found port COM13
Detecting Chip Version...
Platform: MT6765: 0766.0000
HW version: 8A00.CA00.0000.0000
Connecting...
Target config: 00E5
Brom Version: 05
BootLoader Version: FE
Disabling protection...
Reconnecting phone...
Detecting Chip Version...
Platform: MT6765: 0766.0000
HW version: 8A00.CA00.0000.0000
Target config: 00E0
Prepairing loader...
Sending loader...
Executing loader...
Synchronizing with loader...
Device status: SYNC
Device status: brom
Initializing flash...
Initializing flash...
Sending loader...
Device status: SYNC
Reading info...
EMMC rpmb size: 16 Mb
EMMC boot1 size: 4 Mb
EMMC boot2 size: 4 Mb
EMMC gp1 size: 0 Mb
EMMC gp2 size: 0 Mb
EMMC gp3 size: 0 Mb
EMMC gp4 size: 0 Mb
EMMC user area size: 59640 Mb
eMMC flash chip: .90014A68.43386150.3E030059.B75477A5
eMMC flash chip: Unknown: hC8aP>
Internal RAM size: 224 Kb
External RAM size: 3072 Mb
Write security backup function doesn't work for this device with latest
firmware versions. If you'll encounter any problem during Repair IMEI
operation - you won't be able to restore the phone to it's initial state, so
proceed at your own risk.

Continue?
Reading partitions...
Reading security area...
Reading 1/3...
Reading 2/3...
Reading 3/3...
Backup saved to "K510HM_353267111488886_10-06-2021_22-37-
03.SEC"
Erasing part 1...
Erasing part 2...
Erasing part 3...
Erasing part 4...
To complete the operation, Please perform the following steps:
1. Please disconnect the USB cable, Power phone ON and connect USB
cable again.
2. Select "File transfer" connection mode.
3. Check, whether LGE Mobile USB Modem has appeared in modems
section on PC Device Manager.
4. Press "Ok" button.
New IMEI A: 014552-00-305555-9
Finalizing...
Performed by 3.1.3 Software version.
Attached Images
File Type: jpg IMG_20210611_005056.jpg (157 Bytes, 49 views)
File Type: jpg 20210610_224442.jpg (157 Bytes, 46 views)
Attached Files
File Type: txt lg k51s.txt (4.3 KB, 10 views)

Last edited by aries20; 06-11-2021 at 07:38.
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Old 06-11-2021, 07:53   #2 (permalink)
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Octopus box's Avatar
 
Join Date: Oct 2009
Location: Romania, Bucharest
Posts: 99,850
Member: 1146942
Status: Offline
Sonork: 100.1587278
Thanks Meter: 27,413
Hello.

We added you one more attempt. Please, repeat Repair IMEI operation again and post here result.
  Reply With Quote
Old 06-11-2021, 20:23   #3 (permalink)
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Join Date: Feb 2010
Posts: 103
Member: 1247453
Status: Offline
Thanks Meter: 13
I have repeated the process, but the imei remains the same

Quote:
Originally Posted by Octopus box View Post
Hello.

We added you one more attempt. Please, repeat Repair IMEI operation again and post here result.
I have repeated the process, but the imei remains the same.

Log:

Welcome to Octoplus/Octopus Box LG Software version 3.1.3
Card S/N : 000200A46A
--------------------------------------------------------------------------------
Connecting to server 0...OK
Username: ghw158a
Authorizing...OK
Checking balance...OK
Your balance: 100 credits.
--------------------------------------------------------------------------------
Selected USB connection type
Work ID: 00000000011E3F2C
Checking data...OK
Platform: LG MTK
Selected port: COM21
Selected baudrate: 921600
Selected model: K510HM
Connecting to phone...
Phone found at port COM20
Mode: Emergency
Initializing flash...OK
Model ID: LM-K510HM
Platform: mt6765
Code name: mdh35lm
Android version: 10
SW version: LMK510HMAT-00-V20a-SCA-XXX-DEC-23-2020+0
LAF Version: 1.1
Product ID: WI22S200921000452
IMEI: 353267-11-148888-6
Target operator: LAO
Hardware: rev_10
Battery level: 87%
Reading partitions...OK
LAF Error: 80000119.
Checking security...OK
--------------------------------------------------------------------------------
IMEI: 353267-11-148888-6
Bluetooth address: Unknown
Wi-Fi MAC address: Unknown
--------------------------------------------------------------------------------
Checking operation...
Trying second method...
Checking Resource File...
Step 1...
Step 2...
Please, disconnect cable, then press "Ok" button
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username: ghw158a
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 100 credits.
To perform "Repair IMEI" operation you need to have 100 credits.
Please, connect powered OFF phone with USB cable.
Found port COM20
Detecting Chip Version...
Platform: MT6765: 0766.0000
HW version: 8A00.CA00.0000.0000
Connecting...
Target config: 0005
Brom Version: FF
BootLoader Version: 03
Sending auth...
Prepairing loader...
Sending loader...
Found port COM13
Detecting Chip Version...
Platform: MT6765: 0766.0000
HW version: 8A00.CA00.0000.0000
Connecting...
Target config: 00E5
Brom Version: 05
BootLoader Version: FE
Disabling protection...
Reconnecting phone...
Detecting Chip Version...
Platform: MT6765: 0766.0000
HW version: 8A00.CA00.0000.0000
Target config: 00E0
Prepairing loader...
Sending loader...
Executing loader...
Synchronizing with loader...
Device status: SYNC
Device status: brom
Initializing flash...
Initializing flash...
Sending loader...
Device status: SYNC
Reading info...
EMMC rpmb size: 16 Mb
EMMC boot1 size: 4 Mb
EMMC boot2 size: 4 Mb
EMMC gp1 size: 0 Mb
EMMC gp2 size: 0 Mb
EMMC gp3 size: 0 Mb
EMMC gp4 size: 0 Mb
EMMC user area size: 59640 Mb
eMMC flash chip: .90014A68.43386150.3E030059.B75477A5
eMMC flash chip: Unknown: hC8aP>
Internal RAM size: 224 Kb
External RAM size: 3072 Mb
Write security backup function doesn't work for this device with
latest firmware versions. If you'll encounter any problem during
Repair IMEI operation - you won't be able to restore the phone to
it's initial state, so proceed at your own risk.

Continue?
Reading partitions...
Reading security area...
Reading 1/3...
Reading 2/3...
Reading 3/3...
Backup saved to "K510HM_353267111488886_11-06-2021_13-
50-42.SEC"
Erasing part 1...
Erasing part 2...
Erasing part 3...
Erasing part 4...
To complete the operation, Please perform the following steps:
1. Please disconnect the USB cable, Power phone ON and
connect USB cable again.
2. Select "File transfer" connection mode.
3. Check, whether LGE Mobile USB Modem has appeared in
modems section on PC Device Manager.
4. Press "Ok" button.
New IMEI A: 014552-00-305555-9
Finalizing...
Performed by 3.1.3 Software version.
Attached Images
File Type: jpg IMG_20210611_141531.jpg (157 Bytes, 43 views)
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Old 06-12-2021, 11:31   #4 (permalink)
Product Supporter
 
Octopus support's Avatar
 
Join Date: Jan 2019
Location: USA, New York
Posts: 10,166
Member: 2891705
Status: Offline
Thanks Meter: 2,142
Hello.

We added credits to your account, please make sure if perform these steps correctly and repeat operation once again.

Quote:
To complete the operation, Please perform the following steps:
1. Please disconnect the USB cable, Power phone ON and
connect USB cable again.
2. Select "File transfer" connection mode.
3. Check, whether LGE Mobile USB Modem has appeared in
modems section on PC Device Manager.
4. Press "Ok" button.
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