x210apm unlock failed [Answered]
 

Welcome to Octoplus/Octopus Box LG Software version 3.1.6.03
Card S/N : 010101A77B
--------------------------------------------------------------------------------
Work ID: 000000000228FEFF
Checking data...OK
Platform: LG Qualcomm
Selected port: COM207
Selected model: LMX210APM
Reading info...
Model ID: LM-X210APM
IMEI: 000000-00-000000-0
Android version: 8.1.0
Battery level: 54%
Mode: Normal
Firmware compiled date: Sep 10 2018
Firmware compiled time: 09:00:00
Firmware released date: Apr 4 2019
Firmware released time: 10:58:45
SW Version: MPSS.JO.3.0.c12-00015-8937_GENNS_PACK-1
Bluetooth address: AC:F6:F7:54:CB:FE
Wi-Fi MAC address: AC:F6:F7:C3:B3:17
SPC: 000000
Please, select Unlock Method!
Canceled!
Performed by 3.1.6.03 Software version.
--------------------------------------------------------------------------------
Work ID: 000000000228FF25
Checking data...OK
Platform: LG Qualcomm
Selected port: COM207
Selected model: LMX210APM
Reading info...
Model ID: LM-X210APM
IMEI: 000000-00-000000-0
Android version: 8.1.0
Battery level: 54%
Mode: Normal
Firmware compiled date: Sep 10 2018
Firmware compiled time: 09:00:00
Firmware released date: Apr 4 2019
Firmware released time: 10:58:45
SW Version: MPSS.JO.3.0.c12-00015-8937_GENNS_PACK-1
Bluetooth address: AC:F6:F7:54:CB:FE
Wi-Fi MAC address: AC:F6:F7:C3:B3:17
SPC: 000000
Please, select Unlock Method!
Selected Unlock via wipe security
(with Unlock codes)
Unlocking...
Initializing ADB...OK
ADB Server was found. Trying to kill...
Waiting for phone...OK
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username: charlesace
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 100 credits.
To perform "Unlock" operation you need to have 100 credits.
Write security backup function doesn't work for this device with
latest firmware versions. If you'll encounter any problem during
Unlock operation - you won't be able to restore the phone to it's
initial state, so proceed at your own risk.

Continue?
Reading QCN...
Send SPC...OK
Reading Mobile Property...OK
Reading Feature Mask...OK
Reading Roaming List 0...OK
Reading NV_Numbered Items...OK
Reading NV_Numbered SIM1 Items...OK
Reading NV_Numbered SIM2 Items...OK
Reading NV Items...OK
Reading EFS...OK
Reading Provisioning Items...OK
Reading QCN done!
Backup saved to "LMX210APM_000000000000000_25-01-2022_
18-07-50.qcn"
Switching to Download mode...OK
Initializing flash...OK
Reading partitions...OK
Reading security area...OK
Backup saved to "LMX210APM_000000000000000_25-01-2022_
18-13-24.SEC"
Writing security area...OK
Switching to Normal mode...
Please perform the following steps:
1. Disconnect cable
2. Put phone into Normal mode manually
3. Connect USB cable to then phone
4. Press "Ok" button
Found model LMX210AP* ÿh at port COM207
Send SPC...OK
Writing QCN...
Writing NV_Numbered Items...OK
Writing NV_Numbered SIM1 Items...OK
Writing NV_Numbered SIM2 Items...OK
Writing QCN done!
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username: charlesace
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OKOK
Finalizing...Failed!
Error code: KLQWHCKAWF
Performed by 3.1.6.03 Software version.
--------------------------------------------------------------------------------
Connecting to server 0...OK
Username: charlesace
Authorizing...OK
Checking balance...OK
Your balance: 0 credits.

Hello.

Which was Imei of the phone before the operation?

Here
 

This is the original imei 355437102178865 , I just noticed the imei of the device is not there

As we see from the software log before the operation Imei was 000000000000000.

Unfortunately, Unlock operation for phones with Imei 000000000000000 isn't supported.

And we can't help you to restore the Imei to original becouse we don't have backup for it.