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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 08-01-2019, 09:37   #1 (permalink)
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Smile X240K Failed to detect flash chip! [Solved]


when I make any operation failed
I think this version have a bug with mtk loaders

Welcome to Octoplus/Octopus Box LG Software version 2.9.5
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG MTK
Selected port:
Selected baudrate: 921600
Selected model: X240K
Selected USB connection type
Press and hold "Vol-" and connect cable.OK
Phone found.
CPU name: MT6737M
CPU revision: 8A00.CB00.0000.0000
Prepairing loader...OK
Sending loader...OK
Synchronizing with loader...
Detecting flash chip...
Failed!
Failed to detect flash chip!
Performed by 2.9.5 Software version.

can you provide me with another version because 2.9.5 not work with this device ..
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Old 08-01-2019, 09:48   #2 (permalink)
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Hello.

Please select in phone model list X240_V2 and repeat the Unlock operation once again, post here results.

Quote:
Download and install latest test software version 2.9.5.06 from the Support Area (LG/TEST SOFTWARE/).
To enter Support Area, press "Go to support" button on "Support & options" tab of the Software.
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Old 08-01-2019, 10:14   #3 (permalink)
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Welcome to Octoplus/Octopus Box LG Software version 2.9.5
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG MTK
Selected port: COM60
Selected baudrate: 921600
Selected model: X240_V2
Selected USB connection type
Press and hold "Vol-" and connect cable.OK
Phone found.
CPU name: MT6737M
CPU revision: 8A00.CB00.0000.0000
Prepairing loader...OK
Sending loader...OK
Synchronizing with loader...
Detecting flash chip...
Failed!
Failed to detect flash chip!
Performed by 2.9.5 Software version.

the same error
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Old 08-01-2019, 11:36   #4 (permalink)
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Please read attentive previous message!

Quote:
Download and install latest test software version 2.9.5.06 from the Support Area (LG/TEST SOFTWARE/).
To enter Support Area, press "Go to support" button on "Support & options" tab of the Software.
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Old 08-01-2019, 12:08   #5 (permalink)
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fantastic

now work perfectly

Welcome to Octoplus/Octopus Box LG Software version 2.9.5.06
--------------------------------------------------------------------------------
Platform: LG MTK
Selected port: COM60
Selected baudrate: 921600
Selected model: X240_V2
Selected USB connection type
Press and hold "Vol-" and connect cable.OK
Phone found.
CPU name: MT6737M
CPU revision: 8A00.CB00.0000.0000
Prepairing loader...OK
Sending loader...OK
Synchronizing with loader...
Detecting flash chip...OK
Detecting EMMC flash chip...OK
Reading info...OK
Reconnecting phone...OK
Found model at port COM25
Reading partitions...OK
Checking security...
Checking security passed!
--------------------------------------------------------------------------------
IMEI A: 353745-08-030700-5
IMEI B: 353745-08-030701-3
Bluetooth address: 60:E3:AC:6A4:55
Wi-Fi MAC address: 60:E3:AC:C8:0E:E0
EMMC rpmb size: 4 Mb
EMMC boot1 size: 4 Mb
EMMC boot2 size: 4 Mb
EMMC gp1 size: 0 Mb
EMMC gp2 size: 0 Mb
EMMC gp3 size: 0 Mb
EMMC gp4 size: 0 Mb
EMMC user area size: 14910 Mb
--------------------------------------------------------------------------------
Performed by 2.9.5.06 Software version.

thanks for your support
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