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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 02-25-2021, 13:47   #1 (permalink)
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x420emw not supported [Answered]


Welcome to Octoplus/Octopus Box LG Software version 3.1.0
Card S/N : 000001EEDC
--------------------------------------------------------------------------------
Selected USB connection type
Work ID: 0000000000A39702
Checking data...OK
Platform: LG MTK
Selected port: COM1
Selected baudrate: 921600
Selected model: X420EMW
Connecting to phone...
Phone found at port COM69
Mode: Emergency
Initializing flash...OK
Model ID: LM-K420EMW
Platform: mt6765
Android version: 10
SW version: LMK420EMWAT-64-V10h-EEA-XX-JAN-12-2021+0
LAF Version: 1.1
Product ID: 0ASAD021R7YW00J7Q
IMEI: 356587-11-150621-4
Target operator: LAO
Hardware: rev_11
Battery level: 83%
Reading partitions...OK
LAF Error: 80000119.
Checking security...OK
--------------------------------------------------------------------------------
IMEI A: 356587-11-xxxxxx-4
IMEI B: Bad
Bluetooth address: Unknown
Wi-Fi MAC address: Unknown
--------------------------------------------------------------------------------
Checking operation...
Unlock operation is currently not supported for your phone's
firmware.
Performed by 3.1.0 Software version.
 
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Old 02-25-2021, 13:51   #2 (permalink)
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Hello.

Unfortunately, operations for phones with firmware from December 2020 currently is not supported.

Quote:
Unlock operation is currently not supported for your phone's
firmware.
 
Old 02-25-2021, 14:52   #3 (permalink)
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thanks we waiting new
 
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