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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > NCK Team products > NCK Box Premium v2


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Old 06-02-2022, 11:20   #1 (permalink)
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5033xr unlock failed


hi any experts can help with 5033xr

Exe version: NCKBox AndroidMTK 2.9.5
Selected model: 0-By CPU MT6739
Phone must be off with battery inside.
Battery must be charged
Please insert USB cable now...
For some phones need to keep "VOL-" button untill inserting USB cable.
For some phones need to keep "VOL+ and VOL-" button untill inserting USB cable.
For some phones need to keep "VOL+" button untill inserting USB cable.
Detected(21) : MediaTek USB Port (COM21)
[21] \\?\usb#vid_0e8d&pid_0003#5&2e7f2f69&0&4#{a5dcbf10-6530-11d2-901f-00c04fb951ed}
Boot mode: Brom
Brom stage DA fail, aborting
[STATUS_SEC_AUTH_FILE_NEEDED][AUTH]Not supported by exe or wrongly selected, aborting
If model is listed, please select correct model
Or load auth file manually in exe
Boot Fail.!!!.
[0]All done.
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Old 06-02-2022, 11:21   #2 (permalink)
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if select 5033x

Exe version: NCKBox AndroidMTK 2.9.5
Selected model: Alcatel OT-5033X
Phone must be off with battery inside.
Battery must be charged
Please insert USB cable now...
For some phones need to keep "VOL-" button untill inserting USB cable.
For some phones need to keep "VOL+ and VOL-" button untill inserting USB cable.
For some phones need to keep "VOL+" button untill inserting USB cable.
Detected(21) : MediaTek USB Port (COM21)
[21] \\?\usb#vid_0e8d&pid_0003#5&2e7f2f69&0&4#{a5dcbf10-6530-11d2-901f-00c04fb951ed}
Starting META mode, wait...

and sticks here..
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Old 06-02-2022, 17:23   #3 (permalink)
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5033xr is not curently supported by nckbox.
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The Following User Says Thank You to orbita For This Useful Post:
Old 06-02-2022, 19:48   #4 (permalink)
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appreciate the quick reply boss. i look forward to it in future updates

pm me if u need the fone in hand as i wil ask customer to buy
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Old 01-20-2023, 09:25   #5 (permalink)
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Hello,any news about unlocking this phone?Thanks!
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Old 01-20-2023, 10:55   #6 (permalink)
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Unfortunately i'am can't find this phone.
If you want to help, you can upload security backup from this phone.
Also, you can read simlock info in flash mode using last exe version.
And post log here.

Last edited by orbita; 01-20-2023 at 11:01.
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