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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > NCK Team products > NCK Box Premium v2


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Old 07-13-2021, 23:20   #1 (permalink)
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alcatel OT-5032w when i try unlocking give this error


Hi team when i connect phone i get this error i have already libusb-win32-devel-filter-1.2.6.0
can u tell me why i get this error i need to unlock network lock
Code:
 Exe version: NCKBox AndroidMTK 2.9.6
 Selected model: Alcatel  OT-5032W
 Action: Unlock
 Will be used database connection.
 Phone must be off with battery inside. 
 Battery must be charged 
 Please insert USB cable now...
 For some phones need to keep "VOL-" button untill inserting USB cable.
 For some phones need to keep "VOL+ and VOL-" button untill inserting USB cable.
 For some phones need to keep "VOL+" button untill inserting USB cable.
 Detected(19) : MediaTek USB Port (COM19) 
 [19] \\?\usb#vid_0e8d&pid_0003#6&5dcb3f8&0&4#{a5dcbf10-6530-11d2-901f-00c04fb951ed} 
 Starting META mode, wait...
 [1774]Error: S_SECURITY_SLA_FAIL
 [0]All done.
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Old 07-14-2021, 08:55   #2 (permalink)
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To bypass security, you must tick "bypass security" checkbox.
Alcatel OT-5032w network unlock is not supported by exe.
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Old 07-14-2021, 22:30   #3 (permalink)
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Quote:
Originally Posted by orbita View Post
To bypass security, you must tick "bypass security" checkbox.
Alcatel OT-5032w network unlock is not supported by exe.
HI thanks for reply i have message you on skyp plz check if you need phone information,
Thanks
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