Please NCK team help

[patonsystems]

good afternoon team I have a problem I want to release an ALcatel 5059A and I can not download the file 5059_database.zip from the Main Module support I hope you can help me thanks

[orbita]

You can read database directly from phone.
But on new security need to perform direct unlock by flash mode, meta mode is closed in this firmwares.

[patonsystems]

Originally Posted by orbita

You can read database directly from phone.
But on new security need to perform direct unlock by flash mode, meta mode is closed in this firmwares.

in the software this flash method does not come out only the

meta mode and you need it for the release to be effective on 5059_database

plase post the 5059_database_zip
I need to release this cell urgently of suport support don't download me tell me this

Invalid link provided, please login from exe.

[orbita]

Will keep my answer, what exactly stop you to backup database from phone?
Check screenshot.

And yes, old support acess not work, this was reason for today update.
If you will update main module, support acess will work.

Use this version of exe to perform unlock in flash mode.
Uninstall old version first.
https://publicfolder.s3.eu-central-1...dMTK_Setup.rar

[patonsystems]

Originally Posted by orbita

Will keep my answer, what exactly stop you to backup database from phone?
Check screenshot.

And yes, old support acess not work, this was reason for today update.
If you will update main module, support acess will work.

Use this version of exe to perform unlock in flash mode.
Uninstall old version first.
https://publicfolder.s3.eu-central-1...dMTK_Setup.rar

thanks sp much problem is solvet

[orbita]

Will be nice if you will post exe log also.

[patonsystems]

Exe version: NCKBox AndroidMTK 2.4
Selected model: Alcatel OT-5059A
Action: Unlock
Will be used database connection.
Scanning for presents meta ports...
Phone must be off with battery inside.
Please insert USB cable now...
In some phones need to keep VOL- button untill inserting USB cable.
[45]Detected: MTK USB Port (COM45)
\\?\usb#vid_0e8d&pid_0003#5&161222a6&0&2#{a5dcbf10-6530-11d2-901f-00c04fb951ed}
Starting META mode, wait...
Restarting to meta,wait....
If drivers missing, please install CDC drivers.
This can take up to 5 min on slow phones.
If take too long, check device manager for drivers.
[44]META Port Detected: Gadget CDC VCOM Driver (COM44)
USB\VID_0E8D&PID_2007\5&161222A6&0&2
ChipID: MT6739,S01
[MT6739,S01]Using Algo 5
Starting META using port[COM44], wait...
BaseBand CPU : MT6739
MODEM SW Version : MOLY.LR12A.R2.MP.V18.P121
MODEM HW Version : TK_MD_L4_HW
IMEI location: OTP
IMEI[1] : 354454095066586
IMEI[2] : 000000000000000
[1]Reading simlock info:

Block1(N): Unlocked
Block2(NS): Unlocked
Block3(SP): Unlocked
Block4(C): Unlocked
[1]Unlocking target, wait

Direct Unlock Done.
[2]Reading simlock info:

Block1(N): Unlocked
Block2(NS): Unlocked
Block3(SP): Unlocked
Block4(C): Unlocked
[2]Unlocking target, wait

Direct Unlock Done.
[0]All done.