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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > NCK Team products > NCK Box Premium v2

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Old 01-30-2021, 16:49   #1 (permalink)
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TCL A501DL unlock needed [ANSWERED]


Exe version: NCKBox AndroidMTK 2.8
Selected model: Alcatel OT-A501DL
Scanning for presents meta ports...
Phone must be off with battery inside.
Battery must be charged
Please insert USB cable now...
For some phones need to keep "VOL+ and VOL-" or "VOL-" button untill inserting USB cable.
[12]Detected: MediaTek USB Port (COM12)
\\?\usb#vid_0e8d&pid_0003#6&30010b61&0&2#{a5dcbf10-6530-11d2-901f-00c04fb951ed}
Starting META mode, wait...
Restarting to meta,wait....
If drivers missing, please install CDC drivers.
This can take up to 5 min on slow phones.
If take too long, check device manager for drivers.
[230]META Port Detected: MediaTek USB VCOM (Android) (COM230)
USB\VID_0E8D&PID_200E&MI_01\7&1445FE8D&0&0001
ChipID: MT6739,S01
[MT6739,S01]Using Algo 5
Start sync target, waiting responce.....
[META]BaseBand CPU : MT6739
[META]SW_VER : MOLY.LR12A.R3.MP.V30.4.T4655
[META]HW_VER : TK_MD_L4_HW
Meta mode conected ok, start reading phone....
[helio]Read simlock info.
IMEI Location: OTP
Phone imei[1] : 015293000148589
Getting simlock handle, please wait...

[268]Simlock Info : Sim [1]

**************************************
Error start AP mode.
[0]All done.

Hey support team i need help how to unlock this device
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Old 01-30-2021, 17:23   #2 (permalink)
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Try to unlock phone in flash mode.
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Old 01-30-2021, 17:48   #3 (permalink)
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Quote:
Originally Posted by orbita View Post
Try to unlock phone in flash mode.
Exe version: NCKBox AndroidMTK 2.8
Selected model: Alcatel OT-A501DL
Action: Unlock
Reinsert phone battery.
Battery must be charged.
Phone must be off with battery inside.
Please insert USB cable now...
Detected : MediaTek USB Port (COM12)
Boot mode: Brom
Phone detected...Please wait
BBCHIP: 6739 2 cb00
Using Algo 1.
Helio MT6739 phone detected, swithing to helio api
Loading emmi from database
Helio enabled DRAM in First Da: TRUE
Sending loader.....
BBCHIP MT6739
[1]Storage EMMC
EMMC FW VERSION: 00:00:00:00:00:00:00:00
EMMC CID: 15010051453633 : 000000000000000000
EMMC UA SIZE: 0x3a3e00000
BOOT STYLE: EMMC BOOT
FULL LENGTH: 0x3a4a00000 [14.572 GB]
Status: USB_HIGH_SPEED
Detecting high speed port, wait......
If driver not installed, install high speed port driver.
If not need high speed port, disable it.
After repeat opperation.
Detected : MediaTek DA USB VCOM (Android) (COM11)
Phone have OTP partition.
MODEL FROM PROINFO: A501DL-2AKFUS3-R
SECRO FROM PROINFO: XAS4UTG3CT00
OTP IMEI: 015293000148589
Modem version: MOLY.LR12A.R3.MP.V30.4.T4655
Starting alcatel helio Simlock, not disconnect phone untill done
[--0] writing to simlock
Error[0xc002002a]: STATUS_SEC_IMG_TYPE_MISMATCH
[helio]Wait untill phone will start charging.
[0]All done.

Still no success
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Old 01-30-2021, 18:33   #4 (permalink)
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This meen, unlock is not supported by nckbox for this firmware version.
You can make security backup and post link here.
Will try to see if posible to add.
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