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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > NCK Team products > NCK Box

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Old 05-13-2022, 11:14   #1 (permalink)
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venturer juno 10 cant reset frp


Exe version: NCKBox AndroidMTK 2.9.5
Selected model: 0-By CPU MT8167
Action: Generate Reset FRP package.
Phone must be off with battery inside.
Battery must be charged
Please insert USB cable now...
For some phones need to keep "VOL-" button untill inserting USB cable.
For some phones need to keep "VOL+ and VOL-" button untill inserting USB cable.
For some phones need to keep "VOL+" button untill inserting USB cable.
Detected(21) : MediaTek USB Port (COM21)
[21] \\?\usb#vid_0e8d&pid_0003#5&2e7f2f69&0&4#{a5dcbf10-6530-11d2-901f-00c04fb951ed}
Boot mode: Brom
Phone detected...Please wait
BBCHIP: 8167 1 cb00
Using Algo 1.
Helio MT8167 phone detected, swithing to helio api
Phone is connected in BROM mode
No flash definitionj loaded.
Please connect phone in preloader mode or load scatter and preloader for this phone.
After repeat opperation again.
Error[0xffffffff]: ??
BBCHIP MT8167
Boot Fail.!!!.
[helio]Wait untill phone will start charging.
[0]All done.

any ideas experts? its cheap none branded tablet in uk
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Old 05-13-2022, 11:56   #2 (permalink)
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You connected phone in brom mode, without any preloader loaded.
And exe complain for flash ic definition.
You can try next ways to connect phone:
1. In preloader mode(without pressing any button)
2. Load preloader manually, if you still want to use brom mode for some reason.
3. Use secure bypass option, in this mode, exe must auto download preloader from phone.
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Old 05-13-2022, 12:52   #3 (permalink)
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perfect support brother

Exe version: NCKBox AndroidMTK 2.9.5
Selected model: 0-By CPU MT8167
[auto]Action: Reset FRP
Phone must be off with battery inside.
Battery must be charged
Please insert USB cable now...
For some phones need to keep "VOL-" button untill inserting USB cable.
For some phones need to keep "VOL+ and VOL-" button untill inserting USB cable.
For some phones need to keep "VOL+" button untill inserting USB cable.
Detected(95) : MediaTek PreLoader USB VCOM (Android) (COM95)
[95] \\?\usb#vid_0e8d&pid_2000#5&2e7f2f69&0&4#{a5dcbf10-6530-11d2-901f-00c04fb951ed}
Boot mode: Preloader
Phone detected...Please wait
BBCHIP: 8167 1 cb00
Using Algo 1.
Helio MT8167 phone detected, swithing to helio api
Helio enabled DRAM in First Da: FALSE
Sending loader.....
BBCHIP MT8167
[1]Storage EMMC
EMMC FW VERSION: 00:00:00:00:00:00:00:00
EMMC CID: 88010344394431 : 000000000000000000
EMMC UA SIZE: 0x39d000000
BOOT STYLE: EMMC BOOT
FULL LENGTH: 0x39dc00000 [14.465 GB]
Starting helio frp, not disconnect phone untill done
[HELIO][frp]Format partition, please wait...
[0]FRP Reset Done.
[helio]Wait untill phone will start charging.
[0]All done.
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Old 05-17-2022, 10:22   #4 (permalink)
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Did you use the normal reset FRP option?

BR
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Old 05-17-2022, 10:22   #5 (permalink)
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Did you use the normal reset FRP option?

BR
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