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Huawei General Huawei phones and tablets help |
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02-20-2020, 15:29 | #1 (permalink) |
Freak Poster Join Date: Dec 2013
Posts: 173
Member: 2095478 Status: Offline Thanks Meter: 49 | Huawei JKM-AL00a stuck on eRecovery The phone's current version is (JKM-AL00a 8.2.0.143(C675) So far, this is what i've tried but couldn't get it solved: (after hard reset) 1 tried to update it via eRecovery but got this massage "Getting package info failed" 2 downloaded "JKM-AL00 8.2.0.143(C675R2P1)_Firmw are_8.1.0_r1_EMUI8.2_05015LRJ" from halabtech but end up with "Software install failed" (Incompatibility with current version.) 3 tried "JKM-AL00 with build JKM-AL00a 9.0.1.165(SP51C675E3)" which i think is the latest version of the phone. i extracted the update.app to dload folder in sdcard, but it seem like am missing something because its just showing "Software install failed" without giving any reason. |
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