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04-02-2017, 18:50 | #1 (permalink) | |
Moderator Join Date: Feb 2006 Location: Bangladesh & Bahrain
Posts: 3,165
Member: 233205 Status: Offline Thanks Meter: 5,014 | iTunes Errors Solution [Updated] Hi, As we all know there is no certain cause for most of itunes error. We just try to explain from our personal experience and some common user report but it would not strange if you found something different. “Best way to find it by check your iDevice update log txt exactly which function was failure or cause of error” Reply here for minimum 2-3 time 100% tested solution with all details so we will add/update it. Thanks Error -1 Hardware - Error occurs when baseband cpu, baseband flash or baseband pm ic get damaged or dry Error 1 Hardware - Related to error -1 but not directly point to bb cpu or flash might be something else hardware. Error 2 Software - Check for issues with third-party security software. Error 3 Hardware - BB or BB supporting components are damaged. Check BB voltage regulator chips. Error 4 Software - Check for issues with third-party security software. Error 6 Software - Unable to resize partition due to full storage problem at final stage of updating firmware. Hardware - Connection issue between phone hardware via usb to computer. Could be nand chip Issue. Error 9 The most common error which has too many reasons even vary on different iDevice models. All and 100% cause of error 9 not yet revealed as it not same for all. Software- Restart pc/mac. Re-install latest version of itunes. Try with latest ios version clean install. Hardware - Sufficient power/voltage not present to finish software operation. Battery, battery connector, Error 10 Software - Try with a new IOS file. Direct restore from online. Error 11 Software - Use latest version of itunes. New ios file. Restart pc. Error 13 Software - Use latest version of itunes. Beta software issue. Try with MAC computer with MAC OS. Error 14 Software - Use latest version of itunes and MAC OS. Might be issues with third-party security software. Error 17 Software - Try to restore with clean and new ios. Restore Direct from online. Error 18 Software - Device file system is corrupted. Don't update but clean restore should solve this issue. Error 20 Software - Problem with third party security software. If it's happened with new itunes try with older one. Usually happens when try to downgrade. Try with beta ios. Hardware - Don’t use external hub direct connect to usb. Try with another and original usb cable. Try with different pc/mac. Error 21 Mostly error 20 is a hardware issue which cause of low power. Software - Restore in dfu mode. Try with different pc, usb cable, usb port. Error 23 Mostly hardware issue. Software - Do usual troubleshot, itunes, new ios etc. Error 26 Software - Try with new ios, direct restore from online through itunes. Error 27 Software - Just restore it don’t use update option. Use latest itunes and ios file. Error 28 Hardware error. The problem is a bad dock connector on the iPhone. Must change the connector. Error 29 You might need to change the battery. Error 31 Apple Mobile Device USB Drive Problem, reinstall latest itunes, change usb cable, don’t use hub. Try with another pc/mac.Error 34 Low disk space in your computer, related to memory of your pc. Error 37 Attempting restore with an IPSW that was stitched with blobs not for your device (Usually a good thing if restoring with a geek grade beta IPSW or Error 40 NAND chip is dead (confirm with ASR output from restore log). Error 45 Same with Error 6, in terms of resizing partition issue. But this may occur at the very beginning of restore process. Error 48 Dead/Malfunctioning baseband chip during restore/update, BB voltage regulator ic issue might be, try again and if it doesn't work, a hardware fix will be necessary. Error 53 Can be an error with iTunes. In this case, change your DNS to 8.8.8.8 and try again. Error 56 Most likely a dead/glitched Touch ID sensor. Try restoring the latest firmware in DFU mode. Error 1002 Error when restoring an old IOS, bad host file. Try restore with latest ios with latest itunes. Change usb cable and port. Try with another pc/mac. Error 1004 This is caused by a failure to match the Baseband Nonce currently in memory to the nonce returned in the Baseband Firmware SHSH blob. Error 1011 This is caused by recovery mode being in userland. Error 1013 This means that the baseband did not get updated. Either remove the gs.apple.com entry from your hosts file and let the baseband Error 1014 This occurs when you try to downgrade your device's baseband. Error 1015 This error is common when downgrading iPhones and 3G iPads. The problem occurs when the device's baseband has a higher version Error 1050 Bad response from gs.apple.com OR need iREB for preparing the device for restoring to custom IPSW Error 1394 Older IOS. Try with latest one. Error 1413 Restart computer; change USB port, try with older itunes, restore online. reinstall system. Try another pc/mac. Error 1415 Restart computer; change USB port; reinstall system. Error 1417 Restart computer; change USB port; reinstall system. Error 1418 Restart computer; change USB port; reinstall system. Error 1428 Restart computer; change USB port; reinstall system. Error 1600 Custom firmware can't be restored on a device with DFU Mode. The software of the device isn't patched. Error 1601 Usb error, bad itunes, registry/host issue in windows. Error 1602 Restart computer; change computer; reinstall system. Error 1603 False kernelcache patch. Known on damaged bundles from unofficial PwnageTool distributions. Error 1604 Device was not pwned (signature checks were not blocked). Custom firmware can't be restored. Can also happen when there's a problem with the IPSW. Error 1611 iTunes tried to enter the Restore Mode, but the device turned back to the Recovery Mode. Error 1618 Missing system files or corrupt data in iTunes installation. Try to uninstall iTunes, Error 1619 iTunes is too old and couldn't read the iPhone in Recovery or DFU Mode. Please update iTunes and try it again. Error 1644 IPSW was moved during prepare with iTunes. Try it again and don't move the IPSW. Error 1646 iTunes expected the device to be in a different state (Example: booted into iOS rather than jumping to iBEC). Error 1667 Occurs when device is unplugged while the "iTunes will erase and restore your iPhone to Error 2001 Check USB hub. Error 2002 iTunes can't connect because another program is using it or it's disconnected during the Apple Server check. Error 2003 Connection problem; change USB cable and check USB port. Error 2005 Problem connecting. Probably a hardware failure. Error 2006 Replace the USB cable with a newer one and/or disconnect all other USB devices, then retry.Error 2009 If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. Error 3002 Update to an older firmware isn't working, because Apple is no longer handing out SHSHs for the device/firmware combination. Error 3004 No internet connection during the firmware restore. Error 3014 Bad hosts file. The SHSH request couldn't be completed. No connection to the Apple Server, Cydia Server or localhost (for TinyUmbrella). Error 3011 Bad hosts file. The SHSH request couldn't be completed. No connection to the Apple Server, Open your host file and remove any lines with gs.apple.com." Error 3123 Something dealing with movie rentals. Error 3191 QuickTime may be corrupted. You must reinstall it before iTunes will work. Windows users, also try turning off Compatibility Mode for QuickTime Error 3194 Occurs when trying to install an old firmware and Apple's server disallows the installation. The only solution is to have the SHSH blob backed up and modify the Error 3195 There is no SHSH blob for the firmware. Error 3200 You are trying to update to a firmware, when in fact, there is only a Restore Ramdisk. Error 4013 Connection to device is lost after the "Preparing iPhone for Restore" step but before the phone is actually wiped causing it to boot normally. Error 9008 Error downloading, check internet and try again. Error 9807 Unknown error; try again Error 11222 A security software you have installed may be conflicting with iTunes. Error 11556 You're trying to access a section or a functionality that is not available in your country, for example iCloud in some countries. Error 13019 Seems to be an issue with syncing media to the device... It only seems to happen on jailbroken devices. Error 20000 This error can also be caused by the iDevice rebooting during the "Extracting Firmware" stage of restore. Error 20008 This happened on a Mac with TinyUmbrella running before restoring a firmware to the Apple TV. 0x80090318 Something dealing with programs monitoring Winsock. “0xEXXXXXX” -Mostly usb relates issue either it software or hardware. So just check all hw and sw which is related to usb. 0xE800000F Reboot your idevice and pc/mac with original usb cable try again. 0xE8000001 Device was suddenly unplugged. iTunes couldn't connect with the device. Try it again 0xE8000022 Error in your firmware files. Restore with latest file direct from online/real time. 0xE800003D False permissions in the Carrier Bundle folder. Restore, update or fix the permissions from the carrier bundle to update the carrier settings via iTunes. 0xE800006B Device was suddenly unplugged. iTunes couldn't connect with the device. Try it again. 0xE8000065 Error on USB connection. Unplug the device, reboot it, and plug it in again. 0xE8008001 IPA signature verification failed. 0xE800001F Usb or registry on windows pc issue. 0xE8800084 Check usb port and cable. Reinstall itunes. Update pc/mac. Quote:
Last edited by tkowsar; 07-09-2017 at 16:55. Reason: Update informations | |
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12-15-2017, 10:33 | #2 (permalink) |
Moderator Join Date: Oct 2006 Location: Tunisia Age: 41
Posts: 1,524
Member: 363451 Status: Offline Sonork: 100.1577895 Thanks Meter: 834 | iTunes Errors Solution [Updated on 12.15.2017] Here is an updated collection of iTunes error code and most common used solution . Error Message Code 2 Baseband circuits have problems: Power supply; Baseband power; Baseband CPU Solution 1. Check power supply output of baseband power; 2. Check baseband power or baseband CPU for pseudo soldering or damage; 3. Check mainboard GND resistance value Error Message Code -2 Please reboot with iTunes Solution Reboot with Apple official software Error Message Code 3 Currently there are two progress error messages: 1. If error message appears after reboot to two thirds of progress, mostly it is caused by baseband CPU physical damage. 2. If error message appears in the case of reboot to 99% of progress, it means EEPROM fails to cache, it can be certain that EEPROM has faults Solution 1. Check power supply output of baseband power; 2. Check baseband power or baseband CPU for pseudo soldering or damage; 3. Check mainboard GND resistance value; 4. Repair with instrument as there is mismatch between baseband EEPROM and data Error Message Code 11 Check the firmware package for completeness and the firmware name for errors Solution Re-download new firmware Error Message Code 12 Firmware shutdown verification Solution Re-download new firmware Error Message Code 13 Check beta firmware package for completeness and USB connection for normality Solution 1. Re-download new firmware; 2. Replace the reboot wire or dock flex of the phone Error Message Code 15 Mostly NAND has problems, without ruling out NAND power supply problems Solution 1. Replace the NAND if it is damaged; 2. Reinstall the NAND if it has pseudo soldering; 3. Measure the mainboard GND resistance value if the path has problems, or maybe the power supply is not available Error Message Code 16 In the path from baseband CPU to baseband EEPROM, mostly baseband EEPROM has problems Solution Check baseband EEPROM for pseudo soldering or damage, and measure mainboard GND resistance value if the path has problems Error Message Code 20 Manually enter DFU mode to reboot again Solution Manually enter DFU mode to reboot again Error Message Code 23 Baseband circuits have problem mostly caused by short circuit Solution Check power supply output of baseband power, focusing on checking whether the power supply is grounded, and if it is grounded, mostly the baseband CPU is damaged, and the part under water damage is peripheral capacitor or baseband power Error Message Code -23 Error message -23 of iPad6 indicate the battery run out Solution Charge or change the battery Error Message Code 26 The path from baseband CPU to EEPROM has problems Solution Check baseband CPU or EEPROM for pseudo soldering or damage, and measure mainboard GND resistance value if the path has problems Error Message Code 28 CPU or NAND has problems Solution 1. Main CPU lower layer has pseudo soldering or damage; 2. In a few cases, NAND has problems, such as pseudo soldering or damage Error Message Code 29 Please check for the battery testing pins or battery damage or network problems Solution 1. Check the battery testing pin path; 2. Check the network Error Message Code 31 Baseband circuits Solution 1. Check power supply output of baseband power, focusing on checking whether the power supply is grounded, and if it is grounded, mostly the baseband CPU is damaged; 2. Check baseband power or baseband CPU for pseudo soldering or damage; 3. Check mainboard GND resistance value to test the path Error Message Code 47 Baseband circuits have problems: baseband EEPROM or baseband CPU Solution 1. Check power supply output of baseband power, focusing on checking whether the power supply is grounded, and if it is grounded, mostly the baseband CPU is damaged; 2. Check baseband power or baseband CPU for pseudo soldering or damage; 3. Check mainboard GND resistance value to test the path Error Message Code 48 Baseband CPU or baseband EEPROM is damaged, but baseband EEPROM is not necessarily damaged; repair with instrument Solution 1. Repair with instrument as there is mismatch between baseband EEPROM and data; 2. Check baseband EEPROM or baseband CPU for pseudo soldering or damage; 3. Corresponding parts should be replaced as baseband EEPROM and baseband CPU mismatch with main CPU data Error Message Code 50 Baseband CPU has faults Solution 1. Check power supply output of baseband power, focusing on checking whether the power supply is grounded, and if it is grounded, mostly the baseband CPU is damaged; 2. Check baseband power or baseband CPU for pseudo soldering or damage; 3. Check mainboard GND resistance value to test the path Error Message Code 91 NAND circuits have problems Solution 1. Replace the NAND if it is damaged; 2. Reinstall the NAND if it has pseudo soldering; 3. Measure the mainboard GND resistance value if the path has problems, or maybe the power supply is not available. Error Message Code 1002 Baseband circuits or NAND circuits have problems Solution 1. Check power supply output of baseband power, focusing on checking whether the power supply is grounded, and if it is grounded, mostly the baseband CPU is damaged; 2. Check baseband power or baseband CPU for pseudo soldering or damage; 3. Check mainboard GND resistance value to test the path; 4. Replace the NAND if it is damaged; reinstall the NAND if it has pseudo soldering. Error Message Code 1003 Baseband circuits or NAND circuits have problems Solution 1. Check power supply output of baseband power, focusing on checking whether the power supply is grounded, and if it is grounded, mostly the baseband CPU is damaged; 2. Check baseband power or baseband CPU for pseudo soldering or damage; 3. Check mainboard GND resistance value to test the path; 4. Replace the NAND if it is damaged; reinstall the NAND if it has pseudo soldering. Error Message Code 1005 NAND circuits have problems Solution 1. Replace the NAND if it is damaged; 2. Reinstall the NAND if it has pseudo soldering; 3. Measure the mainboard GND resistance value if the path has problems, or maybe the power supply is not available. Error Message Code 1013 Server authentication has problems Solution Perform server authentication Error Message Code 1015 It is an error message of degraded firmware; reboot again after repair of computer system Solution Reboot again after repair of computer system Error Message Code 1600 CPU circuits have problems Solution 1. Check main CPU for pseudo soldering or damage; 2. Check CPU power supply or power supply path elements Error Message Code 1601 CPU circuits have problems Solution 1. Check main CPU for pseudo soldering or damage; 2. Check CPU power supply or power supply path elements Error Message Code 1611 NAND circuits have problems Solution 1. Replace the NAND if it is damaged; 2. Reinstall the NAND if it has pseudo soldering; 3. Measure the mainboard GND resistance value if the path has problems, or maybe the power supply is not available. Error Message Code 1602 USB power supply or system has problems Solution Check for USB power supply or system problems Error Message Code 1669 Error message 1669 will appear in the case of EEPROM data error or loss, or burnout of iPhone6S dock connector Solution 1. Repair with instrument as there is mismatch between baseband EEPROM and data; 2. Check baseband EEPROM for pseudo soldering or damage; 3. Corresponding parts should be replaced as baseband EEPROM and baseband CPU mismatch with main CPU data . Error Message Code 2002 Detect whether or not Apple server is connected; such error message is associated with trial proxy server Solution Change the network and reconnect the Apple server Error Message Code 2003 Change USB or computer Solution Check USB circuits or computer Error Message Code 2005 Battery has problems; check battery connector Solution Check battery condition or detect the testing pin path Error Message Code 2009 Change the computer to test again after a while; after dealing with NAND and/or NAND power supply, error message appears repeatedly upon reboot Solution Check the computer, and it is better to use Apple computer for reboot to ensure stability and less error message Error Message Code 3004 Battery, data wire, computer and USB interface are unstable Solution Check USB circuits, data wire or computer Error Message Code 3014 Check computer for normal connection; check server's SHSH backup for normality during degrading Solution Bad hosts file. The SHSH request couldn't be completed. No connection to the Apple Server, Cydia Server or localhost (for TinyUmbrella). iTunes can't connect to gs.apple.com. Maybe Port 80 and Port 443 is blocked. Open it on your router. Error Message Code 3049 CPU circuits have problems Solution 1. Check main CPU for pseudo soldering or damage; 2. Check 1161111 CPU power supply or power supply path elements Error Message Code 4015 CPU upper layer circuits have problems Solution 1. Check main CPU upper layer for pseudo soldering or damage; 2. Check CPU power supply or power supply path elements
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