Alcatel A574bl [ANSWERED] - GSM-Forum

Mbonge · 07-02-2020, 07:51

I want to backup the room for Alcatel A574bl now the qlm exe it's asking for phone loader

**orbita** · 07-02-2020, 17:43

Without any log is really hard to provide any help.

Mbonge · 07-03-2020, 20:08

this the log Exe Version: NckDongle Qualcomm Module 0.12.7
Operation: Dump Firmware
Searching for phone.....
Port: Qualcomm HS-USB Diagnostics 9092 (COM24)
Rebooting in download mode, wait...
Waiting for download mode...
Port: Android HS-USB QDLoader 9008 (COM25)
Hello received.
HW ID: 36004200E1009600 MSM8909
PK HASH: 4C8DA3906EA0C46C9B8F326D1962EAF9534A8AB08026C73BE4 C070679E9DF1D5
Checking database for suitable loader.....
[0]Error, can't find coresponding loader, aborting.
[0]You must find phone firmware and use loader what come with firmware.
*************************************
Log saved: C:\Users\DEB\Documents\NckDongle\qualcomm_module\q c_module_Logs\dump_flash_MSM8909_36004200E1009600_ 4C8DA3906EA0C46C9B8F326D1962EAF9534A8AB08026C73BE4 C070679E9DF1D54.txt
Total Time: 00:00:08
Done.

Mbonge · 07-07-2020, 09:06

Have provided the log br obita any help on two issues

**orbita** · 07-07-2020, 11:55

Yes, will try to add this phone in next update, thanks for log.

07-02-2020, 07:51	#1 (permalink)
Mbonge Freak Poster Join Date: Jul 2008 Posts: 100 Member: 822589 Status: Offline Sonork: Mbo Thanks Meter: 18	Alcatel A574bl [ANSWERED] I want to backup the room for Alcatel A574bl now the qlm exe it's asking for phone loader

07-02-2020, 17:43	#2 (permalink)
orbita Product Manager Join Date: Apr 2002 Location: nckDongle Posts: 13,325 Member: 11170 Status: Offline Sonork: 1603694 Thanks Meter: 6,944	Without any log is really hard to provide any help.

07-03-2020, 20:08	#3 (permalink)
Mbonge Freak Poster Join Date: Jul 2008 Posts: 100 Member: 822589 Status: Offline Sonork: Mbo Thanks Meter: 18	this the log Exe Version: NckDongle Qualcomm Module 0.12.7 Operation: Dump Firmware Searching for phone..... Port: Qualcomm HS-USB Diagnostics 9092 (COM24) Rebooting in download mode, wait... Waiting for download mode... Port: Android HS-USB QDLoader 9008 (COM25) Hello received. HW ID: 36004200E1009600 MSM8909 PK HASH: 4C8DA3906EA0C46C9B8F326D1962EAF9534A8AB08026C73BE4 C070679E9DF1D5 Checking database for suitable loader..... [0]Error, can't find coresponding loader, aborting. [0]You must find phone firmware and use loader what come with firmware. ************************************* Log saved: C:\Users\DEB\Documents\NckDongle\qualcomm_module\q c_module_Logs\dump_flash_MSM8909_36004200E1009600_ 4C8DA3906EA0C46C9B8F326D1962EAF9534A8AB08026C73BE4 C070679E9DF1D54.txt Total Time: 00:00:08 Done.

07-07-2020, 09:06	#4 (permalink)
Mbonge Freak Poster Join Date: Jul 2008 Posts: 100 Member: 822589 Status: Offline Sonork: Mbo Thanks Meter: 18	Have provided the log br obita any help on two issues

07-07-2020, 11:55	#5 (permalink)
orbita Product Manager Join Date: Apr 2002 Location: nckDongle Posts: 13,325 Member: 11170 Status: Offline Sonork: 1603694 Thanks Meter: 6,944	Yes, will try to add this phone in next update, thanks for log.