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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > NCK Team products > NCK Box Premium v2

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Old 06-06-2020, 16:52   #1 (permalink)
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please help I have got this error Tecno F2 8+1A [ANSWERED]


the phone condition is dead

Exe version: NCKDongle AndroidMTK 2.6.9
Reinsert phone battery.
Battery must be charged.
Phone must be off with battery inside.
Please insert USB cable now...
Detected : MTK USB Port (COM185)
Boot mode: Brom
BBCHIP: 6580 0 ca00
Using Algo 1.
Phone detected...Please wait
Sending DA agent, please wait...
[emmi]EMMC CID: 150100464E36324D42
Second stage DA fail, aborting
[S_FT_ENABLE_DRAM_FAIL]Exe not support this emmi settings
Please load scatter and preloader from phone fimware
BBCHIP MT6580
flash id: 460001154D32364E9F
Boot Fail.!!!.
[0]All done.
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Old 06-06-2020, 16:54   #2 (permalink)
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What exactly are you trying to do ?
Is the phone booting or Dead?

Sent from my Lenovo Z6 Pro using Tapatalk
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Old 06-06-2020, 19:38   #3 (permalink)
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In this case, if you want to do some, you must load scatter+ preloader.
Exe complain about missing flash id in database.
If you perform flash, you using wrong frirmware, in this case preloader.
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Old 06-07-2020, 09:22   #4 (permalink)
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Tecno F2 8+1A

Quote:
Originally Posted by orbita View Post
In this case, if you want to do some, you must load scatter+ preloader.
Exe complain about missing flash id in database.
If you perform flash, you using wrong frirmware, in this case preloader.
The phone came to me in dead ,I try to read info in flash mode that how I get the log
can you gave some explanation on how to load scatter+preloader ?
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Old 06-07-2020, 09:54   #5 (permalink)
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I'am not sure how you want to repair phone if you not know so basic things.
Anyway, check atached screenshot, lets hope it will help you.
Attached Images
File Type: jpg load_scatter.jpg (130.6 KB, 28 views)
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Old 06-08-2020, 07:13   #6 (permalink)
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Tecno F2 8+1A

Thank for replay , I know the basic ,I receive a dead phone so when i try to read info in flash mode ,write flash firmware I have got the same error ,
I have try efferent firmware nothing work
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Old 06-08-2020, 08:24   #7 (permalink)
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If you get same error with firmwares, this can meen hardware damage or problem with flash ic.
Try to make debug log, in this way you can get more details about problem.
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Old 10-17-2021, 18:15   #8 (permalink)
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S_FT_ENABLE_DRAM_FAIL]Exe not support this emmi settings

Quote:
Originally Posted by bnsongsm View Post
Thank for replay , I know the basic ,I receive a dead phone so when i try to read info in flash mode ,write flash firmware I have got the same error ,
I have try efferent firmware nothing work





this is cpu problem rebol cpu or replace cpu



dram pins are not working properly



BEST REGARDS RANA WAQASS
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