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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > NCK Team products > NCK Box Premium v2


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Old 02-23-2014, 06:59   #1 (permalink)
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CG220 after flash speaker and key paid not working [ANSWERED]


some of the keypad buttons gets locked and loudspeaker is not working after flashing in nck box .i m repair nvm file also but still same problem.
pls upload other firmware in support side
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Old 02-23-2014, 07:38   #2 (permalink)
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Can you post flashing log here? Bcoz we have flashed and checked everything, and was working fine.

Log can be found in Logs folder.

Br,
NCK Team
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Old 02-25-2014, 06:51   #3 (permalink)
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Module Ver. : 1.3
Com Port : COM246
Baud Rate : 115200
Device : Haier CG220
Operation : Flash
Port opened.
Reading Information...
Compile : Sep 25 2012 18:59:12
Release : Oct 18 2011 00:00:00
Hw Ver. : CG220S04
Reading extended information...
ESN : 80088B5C
MEID : A1000025A5CBB6
IMEI : 867280013891429
BT Addr : 000000000000
BUILD : HC-CG220_R-S048
Lock Code : 0000
Switching to download mode...
Waiting for phone to reconnect...
Reconnect OK.
Preparing phone..
Sending bootloader...
Executing Bootloader...
Bootloader running OK.
Executing background tasks...
Initializing Flash Chip...
Flash Chip : NUMONYX PF38F4060M0Y3DFAd
Chip Size : 32 MB
Flash File : CG220_SP_Q1105-CG220_R-S048_OMH_RELIANCE_0925_Lock.bin
File Size : 02000000
Writing Flash...
Write flash finished.
Resetting phone...
Operation finished.
Port closed.
Elapsed Time: 04:12
Log saved as \!Log\LOG_14_02_26_11_15_09.log
Log saved as \!Log\LOG_14_02_26_11_15_17.log
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Old 02-25-2014, 07:06   #4 (permalink)
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We cant understand if it fixed your problem or not.

Its only flashing log.

Br,
NCK Team
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Old 02-25-2014, 08:37   #5 (permalink)
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i flash and repair nvm but still same problem 3 no, button and calling button not working , when i prase calling button then show 3 no.button . i flash 3 ps phone all are same problem.


Module Ver. : 1.3
Com Port : COM246
Baud Rate : 115200
Device : Haier CG220
Operation : Flash
Port opened.
Reading Information...
Compile : Sep 25 2012 18:59:12
Release : Oct 18 2011 00:00:00
Hw Ver. : CG220S04
Reading extended information...
ESN : 80088B5C
MEID : A1000025A5CBB6
IMEI : 867280013891429
BT Addr : 000000000000
BUILD : HC-CG220_R-S048
Lock Code : 0000
Switching to download mode...
Waiting for phone to reconnect...
Reconnect OK.
Preparing phone..
Sending bootloader...
Executing Bootloader...
Bootloader running OK.
Executing background tasks...
Initializing Flash Chip...
Flash Chip : NUMONYX PF38F4060M0Y3DFAd
Chip Size : 32 MB
Flash File : CG220_SP_Q1105-CG220_R-S048_OMH_RELIANCE_0925_Lock.bin
File Size : 02000000
Writing Flash...
Write flash finished.
Resetting phone...
Operation finished.
Port closed.
Elapsed Time: 04:12
Log saved as \!Log\LOG_14_02_26_11_15_09.log
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Old 02-25-2014, 14:44   #6 (permalink)
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Its really very strange. Bcoz some other users and we also personally flashed this phone with firmware in support and faced no problem.

On the other hand, you said, that you flashed 3 pcs phone and all are having same issue. Really very strange, as it seems to be hardware issue but its very rare chance that all three phones will have same issue in hardware.

Can you please tell me what was the issue before flash?

I have also uploaded another firmware on support, download and flash with it and tell result.

Br,
NCK Team
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Old 02-26-2014, 05:08   #7 (permalink)
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sir ,cg220 problem is no in coming call list not show

sir pls upload other file in yr support aria thx

Last edited by NCKCDMA; 02-26-2014 at 05:38.
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Old 02-26-2014, 05:39   #8 (permalink)
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Please check support area, we have uploaded S050 version also.

Did you tried Factory Setting after flashing for no Incoming Call Log?

Br,
NCK Team
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Old 02-26-2014, 06:13   #9 (permalink)
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this time two software ver... available.

chek which ver on your set

Check the manufacture date of the


If Device manufactured before 21 Oct 2012 then software work

but

If Device manufactured After 21 Oct 2012 then software not available at this time so wait and don't flash


look this ver working

CG220_Software_HC-CG220_S-050_3 Dec_2012

but this ver and higher not working

HC-CG220_HW2-R-S003/ 005/ and higher



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Old 02-26-2014, 08:00   #10 (permalink)
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Quote:
Originally Posted by singhdharmendr View Post
this time two software ver... available.

chek which ver on your set

Check the manufacture date of the


If Device manufactured before 21 Oct 2012 then software work

but

If Device manufactured After 21 Oct 2012 then software not available at this time so wait and don't flash


look this ver working

CG220_Software_HC-CG220_S-050_3 Dec_2012

but this ver and higher not working

HC-CG220_HW2-R-S003/ 005/ and higher


Do you have phone with latest firmware?

If yes then contact me.

Br,
NCK Team
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Old 02-27-2014, 16:18   #11 (permalink)
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i have same hadset in this problem if i buy this box can i solv my problem ?
my phone have this ver
Quote:
HC-CG220_HW2-R-S003/ 005/ and higher
i flash handset this ver
Quote:
CG220_Software_HC-CG220_S-050_3 Dec_2012
after flash some key is not working like this same
Quote:
some of the keypad buttons gets locked and loudspeaker is not working after flashing in nck box .i m repair nvm file also but still same problem.
pls upload other firmware in support side
i ask u if i buy nck box my phone easly repair ?
plz guide

Last edited by ranagaurav; 02-27-2014 at 16:27.
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Old 02-27-2014, 16:22   #12 (permalink)
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Quote:
Originally Posted by singhdharmendr View Post
this time two software ver... available.

chek which ver on your set

Check the manufacture date of the


If Device manufactured before 21 Oct 2012 then software work

but

If Device manufactured After 21 Oct 2012 then software not available at this time so wait and don't flash


look this ver working

CG220_Software_HC-CG220_S-050_3 Dec_2012

but this ver and higher not working

HC-CG220_HW2-R-S003/ 005/ and higher


u have a good and complet information
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Old 02-27-2014, 19:02   #13 (permalink)
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Same Problem With Me After Flash 3 no. Button Send Key And Ringer Not Working Many User Face This Problem After Flash.

Please Do Needful NCK Teem...

Thank You.
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Old 02-28-2014, 06:28   #14 (permalink)
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i download other file on yr nck support side but still same problem. nck pls check the problem
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Old 02-28-2014, 15:23   #15 (permalink)
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no any reply official or product supporter
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