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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > NCK Team products > NCK Box Premium v2

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Old 09-04-2019, 22:49   #1 (permalink)
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Unlock alcatel ot 4009d failed error read simlock info


Hello i try to unlock alcatel ot 4009d failed error read simlock info
The log

Exe version: NCKBox AndroidMTK 2.0
Selected model: Alcatel OT-4009D
Scanning for presents meta ports...
Phone must be off with battery inside.
Please insert USB cable now...
In some phones need to keep VOL- button untill inserting USB cable.
[18]Detected: MediaTek USB Port (COM18)
\\?\usb#vid_0e8d&pid_0003#6&25078a23&0&2#{a5dcbf10-6530-11d2-901f-00c04fb951ed}
Starting META mode, wait...
Restarting to meta,wait....
If drivers missing, please install CDC drivers.
This can take up to 5 min on slow phones.
If take too long, check device manager for drivers.
[11]META Port Detected: P�riph�rique s�rie USB (COM11)
USB\VID_0BB4&PID_0005&MI_02\7&249182AB&0&0002
Start sync target, waiting responce.....
[AP]BaseBand CPU : MT6572,S01
[AP]APP_VER: ALPS.KK1.MP6.V1
[META]BaseBand CPU : MT6572, E01
Using Algo 1.
[META]SW_VER : MOLY.WR8.W1315.MD.WG.MP.V36.P9
[META]HW_VER : JRDHZZ72_W_72_PX_KK_HSPA_HW
Meta mode conected ok, start reading phone....
Phone imei[1] : 359380077817370
Phone imei[2] : 359380077817388
Error read simlock info!!
[0]All done.

Please to help me
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Old 09-04-2019, 23:41   #2 (permalink)
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You can select flash mode, some firmwares can have closed meta mode access.
This is why we make for our users posibility to select working metod.
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Old 09-05-2019, 00:27   #3 (permalink)
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Exe version: NCKBox AndroidMTK 2.0
Selected model: Alcatel OT-4009D
Reinsert phone battery.
Battery must be charged.
Phone must be off with battery inside.
Please insert USB cable now...
Detected : MediaTek USB Port (COM18)
Boot mode: Brom
BBCHIP: 6572 0 ca00
Using Algo 1.
Phone detected...Please wait
Sending DA agent, please wait...
[emmi]EMMC CID: 460001154135324a49
Error Load Custom EMMI.
BBCHIP MT6572
flash id: 460001154135324A49
Boot Fail.!!!.
[0]All done.
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Old 09-05-2019, 00:29   #4 (permalink)
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Exe version: NCKBox AndroidMTK 2.0
Selected model: Alcatel OT-4009D
Action: Unlock
Reinsert phone battery.
Battery must be charged.
Phone must be off with battery inside.
Please insert USB cable now...
Detected : MediaTek USB Port (COM18)
Boot mode: Brom
BBCHIP: 6572 0 ca00
Using Algo 1.
Phone detected...Please wait
Sending DA agent, please wait...
[emmi]EMMC CID: 460001154135324a49
Error Load Custom EMMI.
BBCHIP MT6572
flash id: 460001154135324A49
Boot Fail.!!!.
[0]All done.

THE SAME
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Old 09-05-2019, 07:21   #5 (permalink)
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When you connect phone, not need to keep any button, just insert usb cable with phone off.
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