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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > NCK Team products > NCK Box Premium v2


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Old 02-22-2024, 13:07   #1 (permalink)
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Ihunt i1!


hi,
can someone help me to reset user code for this set. i didn't find many info about it (i think is sc6531e). i know is not in list but maybe can someone will help.
Thx
Br
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Old 02-22-2024, 21:00   #2 (permalink)
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User code you can reset it easy in diag mode performing factory reset.
In diag mode not need to select any model.
Or read it in flash mode, selecting sc6531e as cpu.
sc6531e is supported by unisoc module.
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Old 02-26-2024, 08:45   #3 (permalink)
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thx for u answer, but i already try to put in diag mode but no luck
Start Detect phone.
Diag mode 1:
With powered off phone, insert usb cable
Detected: SPRD U2S Diag (COM3)
Port opened ok.
Using connection mode 1
Error untill swithing to diag.
Done.

Diag mode 2:
Start Detect phone.
With powered off phone, insert usb cable
Detected: SPRD U2S Diag (COM3)
Error Open Port.
Done.


Start Detect phone.
With powered off phone, insert usb cable
Detected: SCI USB2Serial (COM3)
Error Open Port.
Done.


can be a driver problem?
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Old 02-26-2024, 11:55   #4 (permalink)
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If phone have sc6531 cpu, diag mode will not work.
But if phone have sc6531e cpu, diag mode must work, was tested on many phones.
First connect phone and after perform needed opperation.

Aditionally you can read userlock in flash mode, it will work for buth sc6531 and sc6531e.
If phone have sc6531 cpu you can perform factory reset in flash mode.
In diag mode not need to press any key, with phone off insert cable when phone ask.
For flash mode, will need to press boot key before connecting.

Last edited by Nck_Manager; 02-26-2024 at 13:59.
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Old 02-26-2024, 16:00   #5 (permalink)
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how can i find what cpu have? this is a strange set, when i chek imei is say that is another phone. info is very poor. i opened but have shild over cpu and customer wasn't agree to remove. set power on but have user code.
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Old 02-26-2024, 20:54   #6 (permalink)
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Phone with sc6531e cpu should connect in diag mode without any problem.
Can be also sc7701, sc7702, sc7703, sc6530, sc6531 this cpu's was also used for key phones.

If phone not allow connecting in diag mode with user code enabled it can have sc6530 or sc6531 cpu inside.. possible.
In this case only flash mode can help you, but you must find right boot key to boot phone.

More, really can't help you, you must do R@D to solve this problem
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Old 02-27-2024, 09:37   #7 (permalink)
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thx,
i modify cable id and gnd bypass

Action: Phone password.
Detecting phone, wait...
Using connection mode 1
Detected: SPRD U2S Diag (COM3)
MOCOR_13A_W13.38_Release
S751_AJM01_900_2100_176X220BAR
DM_BASE_DM_WBASE_13B_MP_W16.26.4
sc7701_barphone
buildtime:02_22_2017 19:13:11

IMEI 1: 86428002
IMEI 2: 8642800274
IMEI 3: 358570010
IMEI 4: 91057560148
Bruteforce can take up to 1 hour, do not disconnect phone.
If phone password has been found press abort button to stop process.
[F02]Password: 0789 Active
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