my login ip is blocked and account is deactivated . help please
 

Hi
I login from home (from my country ip range) and work (via vpn to germany office, germany ip range). gsmone protection system detected that and disabled my account and blocked the ip below. can you please help me to sort it out.

thank you very much .

related email i got from you :

If you are not login from 195.127.188.197 - Germany(DE) please contact us as soon as possible.
You may be victim of account theft, and we need to check your security.

Your account has been activated. You may now login and begin using it.


Kind Regards
Gsmone.com

ip is still blocked
 

Hi i still get the blocked ip message !

Security Warning
Your ip has been found on a block list !

my ip is : 195.127.188.197

thank you very much for your support.

regards

IP has been removed .

need a little more help
 

Hi I am sorry but I get the following message when I login.

can you please help me i still cant login yet.

Your Account is not active. Login from Germany(DE) 195.127.188.197


regards

ozcakir

Your account has been activated. You may now login and begin using it.


Kind Regards
Gsmone.com