can't use Whatsapp after recieving a strange messege !!! - GSM-Forum

basim · 11-14-2019, 00:44

I have iPhone 5s running IOS 12. I received a strange message and when i tried to open it whatsapp freeze and can't use it any more and don't get any messages except this strange message even after deleting it many times and blocked the number i still get this message and can't use whatsapp anymore

How to fix this ???
Thanks in advance

yonic69 · 11-14-2019, 03:16

Delete app and reinstall again, see if it works normally.

basim · 11-14-2019, 08:52

I don't want to lose my chats.
The strange thing that after i blocked the number i still receiving messages from this number

GSM Freak · 11-14-2019, 11:18

Aren't the chats automatically backed up? I remember a few months ago there was an issue with previous versions of whatsapp (someone could take control of your device) so they requested everyone to uninstall it, and re-install the latest version.

I remember reading something saying that you can back-up your previous chats but I could be wrong.

killme12 · 11-14-2019, 14:08

Quote:

Originally Posted by basim

I have iPhone 5s running IOS 12. I received a strange message and when i tried to open it whatsapp freeze and can't use it any more and don't get any messages except this strange message even after deleting it many times and blocked the number i still get this message and can't use whatsapp anymore

How to fix this ???
Thanks in advance

Hi bro in ur pc open the page web.whatsapp.com scan it in ur whatsapp ...open ur whatsapp chats in pc and delete the msgs which u have got recently ur problem will be solved bro im sure 100%...........

basim · 11-14-2019, 14:12

I can't use whatsapp, Its frozen

GSM Freak · 11-14-2019, 15:09

If killme12 suggestion doesn't work for you, you can also try using "CopyTrans Shelbee" software. It's a paid software.

copytrans(*)net/support/how-to-transfer-whatsapp-from-iphone-to-iphone/

Replace the "(*)" with ".", (I can't post links yet).

The software lets you back-up your Whatsapp chats via pc, it stores it via PC, and then you can go ahead and reinstall Whatsapp on your phone. Then you can use CopyTrans Shelbee to transfer your messages back to your phone.

11-14-2019, 03:16	#2 (permalink)
yonic69 Freak Poster Join Date: Jun 2016 Location: New **** U.S.A Posts: 479 Member: 2590666 Status: Offline** Thanks Meter: 130	Delete app and reinstall again, see if it works normally.

11-14-2019, 08:52	#3 (permalink)
basim No Life Poster Join Date: Aug 2002 Age: 50 Posts: 889 Member: 14423 Status: Offline Thanks Meter: 27	I don't want to lose my chats. The strange thing that after i blocked the number i still receiving messages from this number

11-14-2019, 11:18	#4 (permalink)
GSM Freak Junior Member Join Date: Nov 2019 Location: Tampa, FL Posts: 10 Member: 2935637 Status: Offline Thanks Meter: 0	Aren't the chats automatically backed up? I remember a few months ago there was an issue with previous versions of whatsapp (someone could take control of your device) so they requested everyone to uninstall it, and re-install the latest version. I remember reading something saying that you can back-up your previous chats but I could be wrong.

11-14-2019, 14:12	#6 (permalink)
basim No Life Poster Join Date: Aug 2002 Age: 50 Posts: 889 Member: 14423 Status: Offline Thanks Meter: 27	I can't use whatsapp, Its frozen

11-14-2019, 15:09	#7 (permalink)
GSM Freak Junior Member Join Date: Nov 2019 Location: Tampa, FL Posts: 10 Member: 2935637 Status: Offline Thanks Meter: 0	If killme12 suggestion doesn't work for you, you can also try using "CopyTrans Shelbee" software. It's a paid software. copytrans()net/support/how-to-transfer-whatsapp-from-iphone-to-iphone/ Replace the "()" with ".", (I can't post links yet). The software lets you back-up your Whatsapp chats via pc, it stores it via PC, and then you can go ahead and reinstall Whatsapp on your phone. Then you can use CopyTrans Shelbee to transfer your messages back to your phone.