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Go Back   GSM-Forum > GSM & CDMA Phones / Tablets Software & Hardware Area > iPhone ,iPod & iPad (Apple Inc. Products) > iPad , iPod , Apple TV

iPad , iPod , Apple TV iPad 1 , iPad 2 , iPad 3 , iPad Mini , iPad 4 / iPod Classic , iPod Nano , iPod Touch / Apple TV

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Old 01-28-2021, 08:19   #1 (permalink)
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Microsoft Windows 10 x64 Professional Edition (Build 10240)
Acer Aspire 5750G
iTunes 12.11.0.26
FairPlay 2.14.46
iPod Updater Library 12.0
Apple Mobile Device 14.1.0.35
Apple Mobile Device Driver 1.67.0.0
Bonjour 3.1.0.1 (333.18)
Gracenote SDK 3.06.1.3084
Gracenote MusicID 3.06.1.3084
Gracenote Submit 3.06.1.3084
Gracenote DSP 3.06.1.3084

iTunes Serial Number 0000004FEB4EC43C

Current user is not an administrator.
The current local date and time is 2021-01-28 10:15:12.
iTunes is not running in safe mode.
WebKit accelerated compositing is disabled.
HDCP is supported.
Core Media is supported.
Display scaling 100.00

**** Runtime Libraries ****

c:\windows\system32\msvcp140.dll: 14.24.28127.4
c:\windows\system32\vcruntime140_1.dll: 14.24.28127.4
c:\windows\system32\vcruntime140.dll: 14.24.28127.4
c:\windows\system32\ucrtbase.dll: 10.0.10240.17394

**** External Plug-ins Information ****


Bonjour service 3.1.0.1 (333.18) is currently running.

**** Network Connectivity Tests ****

Network Adapter Information

Adapter Name: {0305A415-775D-4908-81ED-2CFF3104146B}
Description: Broadcom NetLink (TM) Gigabit Ethernet
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 1 03:00:00 1970

Lease Expires: Thu Jan 1 03:00:00 1970

DNS Servers:

Adapter Name: {5BBE1306-B8B2-448C-A471-BE8647E1884F}
Description: Remote NDIS Compatible Device
IP Address: 192.168.0.100
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.1
DHCP Enabled: Yes
DHCP Server: 192.168.0.1
Lease Obtained: Thu Jan 28 10:03:49 2021

Lease Expires: Thu Jan 1 03:00:00 1970

DNS Servers: 192.168.0.1

Adapter Name: {390275FC-832A-485E-B3AD-A0BC52E665CB}
Description: TAP-Windows Adapter V9
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 1 03:00:00 1970

Lease Expires: Thu Jan 1 03:00:00 1970

DNS Servers:

Adapter Name: {49CC90DD-7C6A-4919-9560-3B97C7F7FC17}
Description: Microsoft Wi-Fi Direct Virtual Adapter
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 1 03:00:00 1970

Lease Expires: Thu Jan 1 03:00:00 1970

DNS Servers:

Adapter Name: {5E156708-2247-4049-B03B-791FCED1866D}
Description: Kaspersky Security Data Escort Adapter
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 1 03:00:00 1970

Lease Expires: Thu Jan 1 03:00:00 1970

DNS Servers:

Adapter Name: {993441A3-1136-49C5-A189-904F1D7BD95E}
Description: Qualcomm Atheros AR5B97 Wireless Network Adapter
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 1 03:00:00 1970

Lease Expires: Thu Jan 1 03:00:00 1970

DNS Servers:

Adapter Name: {759D83AC-F5E0-C89B-38C2-CA581E218A0C}
Description: WireGuard Tunnel
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: No
DHCP Server:
Lease Obtained: Thu Jan 1 03:00:00 1970

Lease Expires: Thu Jan 1 03:00:00 1970

DNS Servers:

Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No

Firewall Information

Windows Firewall is on.
iTunes is enabled in Windows Firewall.

Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
An unknown error occurred (-128).
Connection attempt to Gracenote server was successful.
iTunes has never successfully accessed the iTunes Store.



**** Device Connectivity Tests ****

iPodService 12.11.0.26 (x64) is currently running.
Apple Mobile Device Service 486.0.2.23 is currently running.
iTunesHelper is currently not running.

No Universal Serial Bus Controller found.

No FireWire (IEEE 1394) Host Controller found.

Connected Device Information:

iPad, iPad mini (Wi-Fi + Cellular) running firmware version 9.3.6
Serial Number: F7NM424SF19M

Most Recent Devices Not Currently Connected:

iPhone 4S running firmware version 9.3.6
Serial Number: C39HD6MEDTD1

**** Device Sync Tests ****

Sync tests completed successfully.
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