UFST Installation / Upgrade /Support Server Problems
 

@All Users,
Post your UFST installation,Upgrade & support file server related problems in this sticky post.Its easy to solve them for us if its in one thread.


Now Server is back online.All old posts about server problem now fixed & deleted due to users can post new issues if have any.

help me sir.
my problem not fix.
update or instalation done.
but only none authorized.
http://s22.postimg.org/f5da4yvn5/hwk_1.jpg

http://s23.postimg.org/dcdoj3x3f/hwk_2.jpg

UFST Boot v1.2 (c)SarasSoft 2012, Id: 54 4D x x
UFST Core v1.3 (c)SarasSoft 2013, Sn: 1148xxxx
HID: 7CCAE2D3426000CF, HWK: A1.04-PRO1
SID: 71AF225F390354EA164A801315849A7706C66A0B
XID: B50C72EA995F511CECCA302899BE170E9A7E2457
Licence: True
Connection Failed8: 0

I am sorry.
I am confused.

App: UFSx (HWK) Control Panel v 2.3.0.7 by SarasSoft
CPU: GenuineIntel
Platform: Windows NT 6.1 (Build 7601 Service Pack 1)
Versions: Ufs2xx.dll 3.2.7, Ufs2xx.sys 2.8.30
C:\Program Files
C:\Program Files\Common Files
Nokia Path not Found, Set to: C:\Program Files\Nokia\Phoenix
C:\Users\JSC\Desktop
C:\Users\JSC\AppData\Roaming\Microsoft\Windows\Sta rt Menu\Programs

Last Server Update: 2016/03/30
Active Panel Version: 2.3.0.7

Box: 1 Location: 8514 Serial: TMA114xxxxx
UFST Boot v1.2 (c)SarasSoft 2012, Id: 54 4D 1 0
UFST Core v1.3 (c)SarasSoft 2013, Sn: 114xxxxx
HID: 7CCAE2D3426000CF, HWK: A1.04-PRO1
SID: 71AF225F390354EA164A801315849A7706C66A0B
XID: B50C72EA995F511CECCA302899BE170E9A7E2457
LIC: True
BOOT: TM UFST Boot v1.2 (c)SarasSoft 2012
Firmware: Ok
Your IP: 36.74.50.29
Support: Account Ok
REST: Ok
UFSx: UFST, USB S/N: 114xxxxx
NVML: Ok
BOOT: UFST Boot v1.2 (c)SarasSoft 2012
CORE: UFST Core v1.3 (c)SarasSoft 2013
SERN: 11487286
LIC5: True
BOXK: 0
UFST Boot v1.2 (c)SarasSoft 2012, Id: 54 4D 1 0
UFST Core v1.3 (c)SarasSoft 2013, Sn: 114xxxxx
HID: 7CCAE2D3426000CF, HWK: A1.04-PRO1
SID: 71AF225F390354EA164A801315849A7706C66A0B
XID: B50C72EA995F511CECCA302899BE170E9A7E2457
LIC: True
Authentication successfull.
Upgrade client is up-to-date.
Upgrade process completed.

None of Boxes Selected or Active
Use [Check Box] in Hardware Page

App: UFSx (HWK) Control Panel v 2.3.0.7 by SarasSoft
Ftd: Ufs2xx.dll 3.2.7, Ufs2xx.sys 2.8.30
Box: 1 Location: 8514 Serial: TMA114xxxxx
UFST Boot v1.2 (c)SarasSoft 2012, Id: 54 4D 1 0
UFST Core v1.3 (c)SarasSoft 2013, Sn: 114xxxxx
HID: 7CCAE2D3426000CF, HWK: A1.04-PRO1
SID: 71AF225F390354EA164A801315849A7706C66A0B
XID: B50C72EA995F511CECCA302899BE170E9A7E2457
LIC: True
None Authorised Copy of Software Detected, Reinstall
Bad IX: AB1D
Failed: 100
Your IP: 36.74.50.29
Support: Account Ok
Wrong Instalation, Try to Use [Install] in Software Page

Last Server Update: 2016/03/30
Active Panel Version: 2.3.0.7

Found Items to Install: 1

Installed: 1 Item(s) Time: 00:00.640

App: UFSx (HWK) Control Panel v 2.3.0.7 by SarasSoft
Ftd: Ufs2xx.dll 3.2.7, Ufs2xx.sys 2.8.30
Box: 1 Location: 8514 Serial: TMA114xxxxx
UFST Boot v1.2 (c)SarasSoft 2012, Id: 54 4D 1 0
UFST Core v1.3 (c)SarasSoft 2013, Sn: 114xxxxx
HID: 7CCAE2D3426000CF, HWK: A1.04-PRO1
SID: 71AF225F390354EA164A801315849A7706C66A0B
XID: B50C72EA995F511CECCA302899BE170E9A7E2457
LIC: True
BoxStat : Ok
Firmware: Ok
Your IP: 36.74.50.29
Support: Account Ok

Where is Saras team >?????
how many time must wirte problems??
Saras work is only sale box it will work or not it's not interesting they

Box: 1 Location: 0 Serial: TMA11179422
UFST Boot v1.2 (c)SarasSoft 2012, Id: 54 4D 1 0
UFST Core v1.3 (c)SarasSoft 2013, Sn: 11179422
HID: 83EE9F2641600030, HWK: A1.04-PRO1
SID: 7239F6C10D4875E6E3109E70DF31D41C64306279
XID: 8246D013D5ADE8E17CB9F57B62824F79A4ADF4F0
LIC: True
BOOT: TM UFST Boot v1.2 (c)SarasSoft 2012
Firmware: Ok
Your IP: 82.199.223.147
Support: Account Ok
REST: Ok
UFSx: UFST, USB S/N: 11179422
NVML: Ok
BOOT: UFST Boot v1.2 (c)SarasSoft 2012
CORE: UFST Core v1.3 (c)SarasSoft 2013
SERN: 11179422
LIC5: True
BOXK: 0
UFST Boot v1.2 (c)SarasSoft 2012, Id: 54 4D 1 0
UFST Core v1.3 (c)SarasSoft 2013, Sn: 11179422
HID: 83EE9F2641600030, HWK: A1.04-PRO1
SID: 7239F6C10D4875E6E3109E70DF31D41C64306279
XID: 8246D013D5ADE8E17CB9F57B62824F79A4ADF4F0
LIC: True
Authentication successfull.
Upgrade client is up-to-date.
Upgrade process completed.

App: UFSx (HWK) Control Panel v 2.3.0.7 by SarasSoft
Ftd: Ufs2xx.dll 3.2.7, Ufs2xx.sys 2.8.30
Box: 1 Location: 0 Serial: TMA11179422
UFST Boot v1.2 (c)SarasSoft 2012, Id: 54 4D 1 0
UFST Core v1.3 (c)SarasSoft 2013, Sn: 11179422
HID: 83EE9F2641600030, HWK: A1.04-PRO1
SID: 7239F6C10D4875E6E3109E70DF31D41C64306279
XID: 8246D013D5ADE8E17CB9F57B62824F79A4ADF4F0
LIC: True
HWK: NOT AUTHORISED, Update Box
Bad IX: ABCD
Failed: 2
Your IP: 82.199.223.147
Support: Account Ok
Something Wrong, Try to Use [Update Box]

Contact me on sonork.

am new user ufsturbo update box feild
 

her is log App: UFSx (HWK) Control Panel v 2.3.0.7 by SarasSoft
CPU: GenuineIntel
Platform: Windows NT 5.1 (Build 2600 Service Pack 3)
Versions: Ufs2xx.dll 3.2.7, Ufs2xx.sys 2.8.30
C:\Program Files
C:\Program Files\Fichiers communs
Nokia Path not Found, Set to: C:\Program Files\Nokia\Phoenix
C:\Documents and Settings\hassan\Bureau
C:\Documents and Settings\hassan\Menu Démarrer\Programmes

Last Server Update: 2016/03/30
Active Panel Version: 2.3.0.7

App: UFSx (HWK) Control Panel v 2.3.0.7 by SarasSoft
Ftd: Ufs2xx.dll 3.2.7, Ufs2xx.sys 2.8.30
Box: 1 Location: 1314 Serial: TMA10620861
UFST Boot v1.2 (c)SarasSoft 2012, Id: 54 4D 1 0
UFST Core v1.3 (c)SarasSoft 2013, Sn: 10620861
HID: B28DBB5642600001, HWK: A1.04-PRO1
SID: CBD3BD199FA07BA85E70CD24722328CA4547C0E8
XID: 5121826B159B447EE73AD204CF62E68473FF803F
LIC: True
None Authorised Copy of Software Detected, Reinstall
HWK: NOT AUTHORISED, Update Box
Bad IX: 0001
Failed: 102
Your IP: 41.140.195.94
Support: Account Ok
Something Wrong, Try to Use [Update Box]

Box: 1 Location: 1314 Serial: TMA10620861
UFST Boot v1.2 (c)SarasSoft 2012, Id: 54 4D 1 0
UFST Core v1.3 (c)SarasSoft 2013, Sn: 10620861
HID: B28DBB5642600001, HWK: A1.04-PRO1
SID: CBD3BD199FA07BA85E70CD24722328CA4547C0E8
XID: 5121826B159B447EE73AD204CF62E68473FF803F
LIC: True
BOOT: TM UFST Boot v1.2 (c)SarasSoft 2012
Firmware: Ok
Your IP: 41.140.195.94
Support: Account Ok
REST: Ok
UFSx: UFST, USB S/N: 10620861
NVML: Ok
BOOT: UFST Boot v1.2 (c)SarasSoft 2012
CORE: UFST Core v1.3 (c)SarasSoft 2013
SERN: 10620861
LIC5: True
BOXK: 1
UFST Boot v1.2 (c)SarasSoft 2012, Id: 54 4D 1 0
UFST Core v1.3 (c)SarasSoft 2013, Sn: 10620861
HID: B28DBB5642600001, HWK: A1.04-PRO1
SID: CBD3BD199FA07BA85E70CD24722328CA4547C0E8
XID: 5121826B159B447EE73AD204CF62E68473FF803F
LIC: True
Connection to server failed. Socket Error # 10060
Connection timed out.(Une tentative de connexion a échoué car le parti connecté n'a pas répondu convenablement au-delà d'une certaine durée ou une connexion établie a échoué car l'hôte de connexion n'a pas répondu.)

How to solve the problem, tried all the update with the box .
but none of them is working

http://s32.postimg.org/nvgvp8udx/image.png

http://s32.postimg.org/5kfyd1yad/image.png

http://s32.postimg.org/dqumis15h/image.png

http://s32.postimg.org/na0oos9n9/image.png

http://i79.fastpic.ru/big/2016/0504/...96e1cab8c0.jpg
http://i77.fastpic.ru/big/2016/0504/...f6a947a3b3.jpg

Hi I have recently bought UFST I updated and installed all completely after installation now when I open DCTxBB5 or SAMs it give error Please Reinstall HWK Support Suite !

How to solve this problem ? and What might has caused it ?
I have UFS+HWK and since 10 years I am using it , I am not new with SarsSoft Boxes.

WBR

equal erorr
 

is posible erase regedit and reinstal backup ?

I could solve the problem by downloading new UFS Control Panel from http://support.sarunasoftware.com/he...PANEL_2307.exe and replacing old one with this new exe.

now is down , any other link please