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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Saras Boxes > UFST

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Old 03-31-2016, 11:58   #1 (permalink)
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UFST Installation / Upgrade /Support Server Problems


@All Users,
Post your UFST installation,Upgrade & support file server related problems in this sticky post.Its easy to solve them for us if its in one thread.


Now Server is back online.All old posts about server problem now fixed & deleted due to users can post new issues if have any.

Last edited by mobileclinic; 04-16-2016 at 07:01. Reason: Thread cleaned up for new issues.Old server issue fixed now.
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Old 04-16-2016, 07:45   #2 (permalink)
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help me sir.
my problem not fix.
update or instalation done.
but only none authorized.




UFST Boot v1.2 (c)SarasSoft 2012, Id: 54 4D x x
UFST Core v1.3 (c)SarasSoft 2013, Sn: 1148xxxx
HID: 7CCAE2D3426000CF, HWK: A1.04-PRO1
SID: 71AF225F390354EA164A801315849A7706C66A0B
XID: B50C72EA995F511CECCA302899BE170E9A7E2457
Licence: True
Connection Failed8: 0
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Old 04-16-2016, 08:07   #3 (permalink)
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I am sorry.
I am confused.

App: UFSx (HWK) Control Panel v 2.3.0.7 by SarasSoft
CPU: GenuineIntel
Platform: Windows NT 6.1 (Build 7601 Service Pack 1)
Versions: Ufs2xx.dll 3.2.7, Ufs2xx.sys 2.8.30
C:\Program Files
C:\Program Files\Common Files
Nokia Path not Found, Set to: C:\Program Files\Nokia\Phoenix
C:\Users\JSC\Desktop
C:\Users\JSC\AppData\Roaming\Microsoft\Windows\Sta rt Menu\Programs

Last Server Update: 2016/03/30
Active Panel Version: 2.3.0.7

Box: 1 Location: 8514 Serial: TMA114xxxxx
UFST Boot v1.2 (c)SarasSoft 2012, Id: 54 4D 1 0
UFST Core v1.3 (c)SarasSoft 2013, Sn: 114xxxxx
HID: 7CCAE2D3426000CF, HWK: A1.04-PRO1
SID: 71AF225F390354EA164A801315849A7706C66A0B
XID: B50C72EA995F511CECCA302899BE170E9A7E2457
LIC: True
BOOT: TM UFST Boot v1.2 (c)SarasSoft 2012
Firmware: Ok
Your IP: 36.74.50.29
Support: Account Ok
REST: Ok
UFSx: UFST, USB S/N: 114xxxxx
NVML: Ok
BOOT: UFST Boot v1.2 (c)SarasSoft 2012
CORE: UFST Core v1.3 (c)SarasSoft 2013
SERN: 11487286
LIC5: True
BOXK: 0
UFST Boot v1.2 (c)SarasSoft 2012, Id: 54 4D 1 0
UFST Core v1.3 (c)SarasSoft 2013, Sn: 114xxxxx
HID: 7CCAE2D3426000CF, HWK: A1.04-PRO1
SID: 71AF225F390354EA164A801315849A7706C66A0B
XID: B50C72EA995F511CECCA302899BE170E9A7E2457
LIC: True
Authentication successfull.
Upgrade client is up-to-date.
Upgrade process completed.

None of Boxes Selected or Active
Use [Check Box] in Hardware Page

App: UFSx (HWK) Control Panel v 2.3.0.7 by SarasSoft
Ftd: Ufs2xx.dll 3.2.7, Ufs2xx.sys 2.8.30
Box: 1 Location: 8514 Serial: TMA114xxxxx
UFST Boot v1.2 (c)SarasSoft 2012, Id: 54 4D 1 0
UFST Core v1.3 (c)SarasSoft 2013, Sn: 114xxxxx
HID: 7CCAE2D3426000CF, HWK: A1.04-PRO1
SID: 71AF225F390354EA164A801315849A7706C66A0B
XID: B50C72EA995F511CECCA302899BE170E9A7E2457
LIC: True
None Authorised Copy of Software Detected, Reinstall
Bad IX: AB1D
Failed: 100
Your IP: 36.74.50.29
Support: Account Ok
Wrong Instalation, Try to Use [Install] in Software Page

Last Server Update: 2016/03/30
Active Panel Version: 2.3.0.7

Found Items to Install: 1

Installed: 1 Item(s) Time: 00:00.640

App: UFSx (HWK) Control Panel v 2.3.0.7 by SarasSoft
Ftd: Ufs2xx.dll 3.2.7, Ufs2xx.sys 2.8.30
Box: 1 Location: 8514 Serial: TMA114xxxxx
UFST Boot v1.2 (c)SarasSoft 2012, Id: 54 4D 1 0
UFST Core v1.3 (c)SarasSoft 2013, Sn: 114xxxxx
HID: 7CCAE2D3426000CF, HWK: A1.04-PRO1
SID: 71AF225F390354EA164A801315849A7706C66A0B
XID: B50C72EA995F511CECCA302899BE170E9A7E2457
LIC: True
BoxStat : Ok
Firmware: Ok
Your IP: 36.74.50.29
Support: Account Ok
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Old 04-16-2016, 08:17   #4 (permalink)
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Where is Saras team >?????
how many time must wirte problems??
Saras work is only sale box it will work or not it's not interesting they
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Old 04-16-2016, 08:18   #5 (permalink)
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Box: 1 Location: 0 Serial: TMA11179422
UFST Boot v1.2 (c)SarasSoft 2012, Id: 54 4D 1 0
UFST Core v1.3 (c)SarasSoft 2013, Sn: 11179422
HID: 83EE9F2641600030, HWK: A1.04-PRO1
SID: 7239F6C10D4875E6E3109E70DF31D41C64306279
XID: 8246D013D5ADE8E17CB9F57B62824F79A4ADF4F0
LIC: True
BOOT: TM UFST Boot v1.2 (c)SarasSoft 2012
Firmware: Ok
Your IP: 82.199.223.147
Support: Account Ok
REST: Ok
UFSx: UFST, USB S/N: 11179422
NVML: Ok
BOOT: UFST Boot v1.2 (c)SarasSoft 2012
CORE: UFST Core v1.3 (c)SarasSoft 2013
SERN: 11179422
LIC5: True
BOXK: 0
UFST Boot v1.2 (c)SarasSoft 2012, Id: 54 4D 1 0
UFST Core v1.3 (c)SarasSoft 2013, Sn: 11179422
HID: 83EE9F2641600030, HWK: A1.04-PRO1
SID: 7239F6C10D4875E6E3109E70DF31D41C64306279
XID: 8246D013D5ADE8E17CB9F57B62824F79A4ADF4F0
LIC: True
Authentication successfull.
Upgrade client is up-to-date.
Upgrade process completed.

App: UFSx (HWK) Control Panel v 2.3.0.7 by SarasSoft
Ftd: Ufs2xx.dll 3.2.7, Ufs2xx.sys 2.8.30
Box: 1 Location: 0 Serial: TMA11179422
UFST Boot v1.2 (c)SarasSoft 2012, Id: 54 4D 1 0
UFST Core v1.3 (c)SarasSoft 2013, Sn: 11179422
HID: 83EE9F2641600030, HWK: A1.04-PRO1
SID: 7239F6C10D4875E6E3109E70DF31D41C64306279
XID: 8246D013D5ADE8E17CB9F57B62824F79A4ADF4F0
LIC: True
HWK: NOT AUTHORISED, Update Box
Bad IX: ABCD
Failed: 2
Your IP: 82.199.223.147
Support: Account Ok
Something Wrong, Try to Use [Update Box]
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Old 04-16-2016, 09:02   #6 (permalink)
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Quote:
Originally Posted by juve2106 View Post
Box: 1 Location: 0 Serial: TMA11179422
UFST Boot v1.2 (c)SarasSoft 2012, Id: 54 4D 1 0
UFST Core v1.3 (c)SarasSoft 2013, Sn: 11179422
HID: 83EE9F2641600030, HWK: A1.04-PRO1
SID: 7239F6C10D4875E6E3109E70DF31D41C64306279
XID: 8246D013D5ADE8E17CB9F57B62824F79A4ADF4F0
LIC: True
BOOT: TM UFST Boot v1.2 (c)SarasSoft 2012
Firmware: Ok
Your IP: 82.199.223.147
Support: Account Ok
REST: Ok
UFSx: UFST, USB S/N: 11179422
NVML: Ok
BOOT: UFST Boot v1.2 (c)SarasSoft 2012
CORE: UFST Core v1.3 (c)SarasSoft 2013
SERN: 11179422
LIC5: True
BOXK: 0
UFST Boot v1.2 (c)SarasSoft 2012, Id: 54 4D 1 0
UFST Core v1.3 (c)SarasSoft 2013, Sn: 11179422
HID: 83EE9F2641600030, HWK: A1.04-PRO1
SID: 7239F6C10D4875E6E3109E70DF31D41C64306279
XID: 8246D013D5ADE8E17CB9F57B62824F79A4ADF4F0
LIC: True
Authentication successfull.
Upgrade client is up-to-date.
Upgrade process completed.

App: UFSx (HWK) Control Panel v 2.3.0.7 by SarasSoft
Ftd: Ufs2xx.dll 3.2.7, Ufs2xx.sys 2.8.30
Box: 1 Location: 0 Serial: TMA11179422
UFST Boot v1.2 (c)SarasSoft 2012, Id: 54 4D 1 0
UFST Core v1.3 (c)SarasSoft 2013, Sn: 11179422
HID: 83EE9F2641600030, HWK: A1.04-PRO1
SID: 7239F6C10D4875E6E3109E70DF31D41C64306279
XID: 8246D013D5ADE8E17CB9F57B62824F79A4ADF4F0
LIC: True
HWK: NOT AUTHORISED, Update Box
Bad IX: ABCD
Failed: 2
Your IP: 82.199.223.147
Support: Account Ok
Something Wrong, Try to Use [Update Box]
Contact me on sonork.
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Old 04-21-2016, 18:42   #7 (permalink)
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am new user ufsturbo update box feild

her is log App: UFSx (HWK) Control Panel v 2.3.0.7 by SarasSoft
CPU: GenuineIntel
Platform: Windows NT 5.1 (Build 2600 Service Pack 3)
Versions: Ufs2xx.dll 3.2.7, Ufs2xx.sys 2.8.30
C:\Program Files
C:\Program Files\Fichiers communs
Nokia Path not Found, Set to: C:\Program Files\Nokia\Phoenix
C:\Documents and Settings\hassan\Bureau
C:\Documents and Settings\hassan\Menu Démarrer\Programmes

Last Server Update: 2016/03/30
Active Panel Version: 2.3.0.7

App: UFSx (HWK) Control Panel v 2.3.0.7 by SarasSoft
Ftd: Ufs2xx.dll 3.2.7, Ufs2xx.sys 2.8.30
Box: 1 Location: 1314 Serial: TMA10620861
UFST Boot v1.2 (c)SarasSoft 2012, Id: 54 4D 1 0
UFST Core v1.3 (c)SarasSoft 2013, Sn: 10620861
HID: B28DBB5642600001, HWK: A1.04-PRO1
SID: CBD3BD199FA07BA85E70CD24722328CA4547C0E8
XID: 5121826B159B447EE73AD204CF62E68473FF803F
LIC: True
None Authorised Copy of Software Detected, Reinstall
HWK: NOT AUTHORISED, Update Box
Bad IX: 0001
Failed: 102
Your IP: 41.140.195.94
Support: Account Ok
Something Wrong, Try to Use [Update Box]

Box: 1 Location: 1314 Serial: TMA10620861
UFST Boot v1.2 (c)SarasSoft 2012, Id: 54 4D 1 0
UFST Core v1.3 (c)SarasSoft 2013, Sn: 10620861
HID: B28DBB5642600001, HWK: A1.04-PRO1
SID: CBD3BD199FA07BA85E70CD24722328CA4547C0E8
XID: 5121826B159B447EE73AD204CF62E68473FF803F
LIC: True
BOOT: TM UFST Boot v1.2 (c)SarasSoft 2012
Firmware: Ok
Your IP: 41.140.195.94
Support: Account Ok
REST: Ok
UFSx: UFST, USB S/N: 10620861
NVML: Ok
BOOT: UFST Boot v1.2 (c)SarasSoft 2012
CORE: UFST Core v1.3 (c)SarasSoft 2013
SERN: 10620861
LIC5: True
BOXK: 1
UFST Boot v1.2 (c)SarasSoft 2012, Id: 54 4D 1 0
UFST Core v1.3 (c)SarasSoft 2013, Sn: 10620861
HID: B28DBB5642600001, HWK: A1.04-PRO1
SID: CBD3BD199FA07BA85E70CD24722328CA4547C0E8
XID: 5121826B159B447EE73AD204CF62E68473FF803F
LIC: True
Connection to server failed. Socket Error # 10060
Connection timed out.(Une tentative de connexion a échoué car le parti connecté n'a pas répondu convenablement au-delà d'une certaine durée ou une connexion établie a échoué car l'hôte de connexion n'a pas répondu.)
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Old 05-03-2016, 04:32   #8 (permalink)
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How to solve the problem, tried all the update with the box .
but none of them is working







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Old 05-04-2016, 19:12   #9 (permalink)
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Old 05-26-2016, 13:27   #10 (permalink)
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Hi I have recently bought UFST I updated and installed all completely after installation now when I open DCTxBB5 or SAMs it give error Please Reinstall HWK Support Suite !

How to solve this problem ? and What might has caused it ?
I have UFS+HWK and since 10 years I am using it , I am not new with SarsSoft Boxes.

WBR
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Old 06-07-2016, 19:09   #11 (permalink)
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Exclamation equal erorr

Quote:
Originally Posted by edisonsuen View Post
How to solve the problem, tried all the update with the box .
but none of them is working








is posible erase regedit and reinstal backup ?
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Old 06-07-2016, 23:26   #12 (permalink)
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I could solve the problem by downloading new UFS Control Panel from http://support.sarunasoftware.com/he...PANEL_2307.exe and replacing old one with this new exe.
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Old 06-16-2016, 02:53   #13 (permalink)
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now is down , any other link please
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Old 06-16-2016, 04:58   #14 (permalink)
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Quote:
Originally Posted by Expertcell View Post
now is down , any other link please
UFS-PANEL-2307 - Download - 4shared
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Old 06-16-2016, 13:57   #15 (permalink)
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Quote:
Originally Posted by Expertcell View Post
now is down , any other link please
Sarunasoftware Support Area -> Help section
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