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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > BST / BSTPro Dongle

BST / BSTPro Dongle BestSmartTools Official Support Section

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Old 02-07-2017, 16:27   #61 (permalink)
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best dongle uart cable communication problem


i am facing problem of uart cable communication
all drivers installed properly
and uart cable connection is correct
plzz help
gsm best team
fast
im using windows 7
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Old 02-07-2017, 16:32   #62 (permalink)
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Quote:
Originally Posted by zaidbagwan View Post
i am facing problem of uart cable communication
all drivers installed properly
and uart cable connection is correct
plzz help
gsm best team
fast
im using windows 7
Loock around a little, (previous page), not To be Lazy and will see that find all right procedure....

Not ask only w/o read a little only becouse are Lazy.

Br
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Old 02-21-2017, 15:50   #63 (permalink)
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is it ready?, same probm have.
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Old 02-21-2017, 15:54   #64 (permalink)
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Quote:
Originally Posted by onlineservice View Post
is it ready?, same probm have.
What ready Lol?

Read always from first page not from last, other Lazy user.
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Old 05-10-2017, 00:34   #65 (permalink)
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G920W8 - Galaxy S6 - Can't Connnect URT

B"H

Hi,

* Brand New Phone G920W8 - has *#1234... shows phone is perfect.

My UART Cable refuses to connect. Here are the steps so far:

0. Running Windows 7
1. Download latest Software - 3.35.00
2. Dongle Updated Firmware
3. Installed Latest version PL2303 : 2.1.44.226 2017-05-09 - Green light on screen

Unlock process as follows:

1. Phone prep: USB Debugging Enabled - ADB connection works great.
2. Plug in phone via USB Cable - Drivers install perfect
3. Click on BST->SCAN - Software ID's the phone perfectly
4. Click on COM PORT Radio button, and then click "UNLOCK"
5. Wait for UART Driver Selection Box to pop-up - YES
6. Switch out cables to UART 523 (Setup properly in BOX)
7. Click on COM12 Prolific USB-to-Serial Comm Port (COM12)
8. Select OK to continue - wait 5 secs.....

Dialog comes up with Can't connect to device.....

Steps I have taken so far:

Went to *#0808# and switched to last selection - didn't work
Went to *#0*# B4 pluggin in UART cable - didn't work

Any suggestions?

I'm frustrated, because I know this should work, but doesn't.

Thank you,
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Old 06-20-2017, 10:13   #66 (permalink)
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Quote:
Originally Posted by onthego770 View Post
B"H

Hi,

* Brand New Phone G920W8 - has *#1234... shows phone is perfect.

My UART Cable refuses to connect. Here are the steps so far:

0. Running Windows 7
1. Download latest Software - 3.35.00
2. Dongle Updated Firmware
3. Installed Latest version PL2303 : 2.1.44.226 2017-05-09 - Green light on screen

Unlock process as follows:

1. Phone prep: USB Debugging Enabled - ADB connection works great.
2. Plug in phone via USB Cable - Drivers install perfect
3. Click on BST->SCAN - Software ID's the phone perfectly
4. Click on COM PORT Radio button, and then click "UNLOCK"
5. Wait for UART Driver Selection Box to pop-up - YES
6. Switch out cables to UART 523 (Setup properly in BOX)
7. Click on COM12 Prolific USB-to-Serial Comm Port (COM12)
8. Select OK to continue - wait 5 secs.....

Dialog comes up with Can't connect to device.....

Steps I have taken so far:

Went to *#0808# and switched to last selection - didn't work
Went to *#0*# B4 pluggin in UART cable - didn't work

Any suggestions?

I'm frustrated, because I know this should work, but doesn't.

Thank you,
The same issue with samsung galaxy S5 (even try battery trick), no way to connect phone with UART cable. Is there any solution to check or replace 523K cable?
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Old 07-03-2017, 17:46   #67 (permalink)
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i hve sme problem.hw to solved?
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Old 08-01-2017, 10:53   #68 (permalink)
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I have same problem too o have been using my BST for 3 years now and never unlocked any phone because of 523k resistor uart cable. Someone asked me to connect with Z3x box and it's same problem.


Sent from my iPhone using Tapatalk
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Old 08-06-2017, 02:46   #69 (permalink)
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please make all operation by usb like other teams.... next year when making new update
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Old 09-06-2017, 15:12   #70 (permalink)
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Any One here who can give solution for this please check the cable connection problem ??
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Old 09-06-2017, 15:45   #71 (permalink)
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What is solution to fix this problem
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Old 10-07-2017, 03:03   #72 (permalink)
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same problem, thanx for solution
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Old 10-07-2017, 13:21   #73 (permalink)
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buy new dongle but my dongle not detect any pc
what is the problem with my dongle
please help Team or members
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Old 10-07-2017, 14:12   #74 (permalink)
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Dear BST Team Add nougat ver 7.0.1 pls for samsung
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Old 11-04-2017, 16:59   #75 (permalink)
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Smile BST dongle activation

Hi Just Use my dongle and plug into my laptop but no respond. Where to get the serial number for the dongle? thks
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