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11-30-2020, 14:46
| #556 (permalink) | |
| Product Manager   Join Date: Jul 2012 Location: EU
Posts: 25,667
Member: 1787203 Status: Offline Thanks Meter: 24,872 | reply Thank you for the report, we will try to do it! Quote:
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11-30-2020, 17:45
| #559 (permalink) | |
| Insane Poster  Join Date: Jun 2010 Location: Zemun , SRBIJA
Posts: 93
Member: 1322048 Status: Offline Thanks Meter: 20 | Quote:
Oppo cph1893 flashing fail Code: Chimera Mobile Phone Utility version: 26.76.1359 @ 2020-11-30 Printing phone history Remove FRP lock 11/30/2020 4:35 PM Factory reset 11/30/2020 4:34 PM Update Firmware 11/30/2020 4:27 PM Factory reset 11/30/2020 2:12 PM Factory reset 11/30/2020 2:04 PM Flash firmware Extracting firmware Processing XML files Preparing Qualcomm programmer Gathering device info Error! Couldn't find appropriate Qualcomm programmer! Connecting to Qualcomm programmer Error! We couldn't connect to Qualcomm programmer! The phone is in an invalid state, please reconnect the USB cable and reboot it manually! Preparing Qualcomm programmer Preparing Qualcomm programmer Gathering device info Error! Couldn't find appropriate Qualcomm programmer! Connecting to Qualcomm programmer Error! We couldn't connect to Qualcomm programmer! The phone is in an invalid state, please reconnect the USB cable and reboot it manually! Preparing Qualcomm programmer Gathering device info Error! Couldn't find appropriate Qualcomm programmer! Error! Couldn't load Qualcomm programmer! The phone is in an invalid state, please reconnect the USB cable and reboot it manually! Preparing Qualcomm programmer Gathering device info Error! Couldn't find appropriate Qualcomm programmer! Connecting to Qualcomm programmer Error! We couldn't connect to Qualcomm programmer! The phone is in an invalid state, please reconnect the USB cable and reboot it manually! Preparing Qualcomm programmer Failed to prepare Qualcomm programmer Finished at local time: [11.30.20 17:42:40] WorkID: 117098805 | |
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12-01-2020, 10:27
| #560 (permalink) | |
| Product Manager Join Date: Jul 2012 Location: EU
Posts: 25,667
Member: 1787203 Status: Offline Thanks Meter: 24,872 | reply Hello! The problem is the Loader was provided from the selected firmware, which is Authorized. Unfortunately we cannot provide loaders at the moment , for this device. Hopefully that will be also updated later on! Sab Quote:
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12-01-2020, 19:36
| #561 (permalink) | |
| Insane Poster Join Date: Jun 2010 Location: Zemun , SRBIJA
Posts: 93
Member: 1322048 Status: Offline Thanks Meter: 20 | Quote:
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| The Following User Says Thank You to EpromMarko For This Useful Post: |
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12-04-2020, 10:23
| #564 (permalink) | |
| Product Manager Join Date: Jul 2012 Location: EU
Posts: 25,667
Member: 1787203 Status: Offline Thanks Meter: 24,872 | reply Good day! Yes unfortunately that modem version is not supported at the moment for the Patch Cert service. Of course that doesn't mean that we wont add it later on, but we need time for it. Sab Quote:
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12-07-2020, 12:09
| #567 (permalink) | |
| Product Manager Join Date: Jul 2012 Location: EU
Posts: 25,667
Member: 1787203 Status: Offline Thanks Meter: 24,872 | reply Hello, First of all please let us know the WORK ID from the job. What happened exactly after the service? The device could be turned on only in Download mode? Quote:
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12-09-2020, 18:04
| #569 (permalink) |
| No Life Poster  Join Date: Nov 2020 Location: karachi Age: 29
Posts: 822
Member: 2973928 Status: Offline Thanks Meter: 263 | Chimera Mobile Phone Utility version: 26.85.1317 @ 2020-12-09 Repair started Gathering phone info... Collecting information. Be patient! Do NOT disconnect the phone! Model: SM-J330G Sales Code: BRI Country Code: Taiwan Timezone: America/New_York Android Version: 9 [PPR1.180610.011] [SDK 28] Build Date: Fri May 15 13:25:17 KST 2020 PDA Version: J330GDXS3CTE3 [may 2020, rev3] Phone Version: J330GDXS3CTE1 [may 2020, rev1] CSC Version: J330GZZT3CSL1 [december 2019, rev1] Board Platform: EXYNOS5 Modem Platform: SHANNON305 Serial Number: R58K15A2EVY Imei: 354814092592761 Imei2: 354815092592768 Battery Status: 3.82V (47%) Network Type: GSM SIM Status: ABSENT,ABSENT Multisim Config: DSDS Knox Version: v30 Warranty Bit: 1 Security Patch: 2020-05-01 Repair imei... The operation is in progress. Be patient! Do NOT disconnect the phone! Unsupported modem. Install another firmware and try again. Finished at local time: [12.09.20 22:01:48] WorkID: 118183992 Team plz Fix this issue |
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12-10-2020, 10:50
| #570 (permalink) | |
| Product Manager Join Date: Jul 2012 Location: EU
Posts: 25,667
Member: 1787203 Status: Offline Thanks Meter: 24,872 | reply Hi there Thank you for the report, we are working on the case. Hopefully we can help you within a short time. Quote:
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