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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Chimera Tool


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Old 03-15-2022, 18:06   #1 (permalink)
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Join Date: Nov 2014
Location: Kampala,Uganda
Posts: 616
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A022F imei repair failed


Chimera Mobile Phone Utility version: 31.43.0850 @ 2022-03-15
Printing phone history

Repair IMEI
3/15/2022
4:54
PM

Repair started
Gathering phone info...
Collecting information. Be patient! Do NOT disconnect the phone!
Model: SM-A022F
Carrier ID: XFA
Sales Code: XFV
Country Code: South Africa
Timezone: Africa/Kampala
Android Version: 10 [QP1A.190711.020] [SDK 29]
Build Date: Tue Jun 1 18:00:23 KST 2021
PDA Version: A022FXXU2AUF1 [june 2021, rev1]
Phone Version: A022FXXU2AUE2 [may 2021, rev2]
CSC Version: A022FOJM2AUF1 [june 2021, rev1]
Board Platform: MT6739
Modem Platform: MT6739
Serial Number: R58R22HW8HH
Imei: 000000000000000
Imei2: 000000000000000
Network Type: GSM
SIM Status: ABSENT,ABSENT
Multisim Config: DSDS
Knox Version: v00
Warranty Bit: 0
Security Patch: 2021-05-01
Em Did: 68510E4FB525
Repair imei...
Operation in progress. Be patient! Do NOT disconnect the phone!
Repair imei failed.
Finished at local time: [03.15.22 19:59:28]
WorkID: 172953776

Hello support team what could be the problem please i need help
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Old 03-16-2022, 11:10   #2 (permalink)
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Location: EU
Posts: 24,760
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reply

Dear Omukama,

Please reflash the phone with the following firmware:
A022FXXU2AUC6

After that do the IMEI REPAIR method with the Chimera tool software.

Best regards
Sab
Chimera team

Quote:
Originally Posted by omukama View Post
Chimera Mobile Phone Utility version: 31.43.0850 @ 2022-03-15
Printing phone history

Repair IMEI
3/15/2022
4:54
PM

Repair started
Gathering phone info...
Collecting information. Be patient! Do NOT disconnect the phone!
Model: SM-A022F
Carrier ID: XFA
Sales Code: XFV
Country Code: South Africa
Timezone: Africa/Kampala
Android Version: 10 [QP1A.190711.020] [SDK 29]
Build Date: Tue Jun 1 18:00:23 KST 2021
PDA Version: A022FXXU2AUF1 [june 2021, rev1]
Phone Version: A022FXXU2AUE2 [may 2021, rev2]
CSC Version: A022FOJM2AUF1 [june 2021, rev1]
Board Platform: MT6739
Modem Platform: MT6739
Serial Number: R58R22HW8HH
Imei: 000000000000000
Imei2: 000000000000000
Network Type: GSM
SIM Status: ABSENT,ABSENT
Multisim Config: DSDS
Knox Version: v00
Warranty Bit: 0
Security Patch: 2021-05-01
Em Did: 68510E4FB525
Repair imei...
Operation in progress. Be patient! Do NOT disconnect the phone!
Repair imei failed.
Finished at local time: [03.15.22 19:59:28]
WorkID: 172953776

Hello support team what could be the problem please i need help
  Reply With Quote
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