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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Chimera Tool

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Old 05-10-2022, 08:56   #1 (permalink)
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A022f imei repair failed


I have tried up to 20 times, i get error failed or phone disconnected


Chimera Mobile Phone Utility version: 32.00.1341 @ 2022-05-10
Printing phone history

Repair IMEI
2022/05/10
07:51

Repair IMEI
2022/05/10
07:48

Get Info
2022/05/09
13:57

Repair IMEI
2022/05/09
13:53

Repair IMEI
2022/05/09
13:49

Repair started
Unable to detect IMEI number and baseband version. It seems that the modem does not work or the network is unavailable/disabled.
Gathering phone info...
Collecting information. Be patient! Do NOT disconnect the phone!
Model: SM-A022F
Carrier ID: XFA
Sales Code: XFV
Country Code: South Africa
Timezone: Africa/Windhoek
Android Version: 11 [RP1A.200720.012] [SDK 30]
Build Date: Tue Feb 8 20:22:24 KST 2022
PDA Version: A022FXXS3BVB1 [february 2022, rev1]
CSC Version: A022FOJM3BVB1 [february 2022, rev1]
Board Platform: MT6739
Network Type: GSM
Multisim Config: DSDS
Knox Version: v00
Warranty Bit: 0
Security Patch: 2022-02-01
Em Did: 922486CBB5F2
Repair imei...
Repair imei failed.
Finished at local time: [05.10.22 09:53:26]
WorkID: 179532943
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Old 05-10-2022, 08:59   #2 (permalink)
Freak Poster
 
Join Date: Jan 2020
Location: PRETORIA
Posts: 105
Member: 2944719
Status: Offline
Thanks Meter: 83
Chimera Mobile Phone Utility version: 32.00.1341 @ 2022-05-10
Printing phone history

Repair IMEI
2022/05/10
07:53

Repair IMEI
2022/05/10
07:51

Repair IMEI
2022/05/10
07:48

Get Info
2022/05/09
13:57

Repair IMEI
2022/05/09
13:53

Repair started
Gathering phone info...
Collecting information. Be patient! Do NOT disconnect the phone!
Model: SM-A022F
Carrier ID: XFA
Sales Code: XFV
Country Code: South Africa
Timezone: Africa/Windhoek
Android Version: 11 [RP1A.200720.012] [SDK 30]
Build Date: Tue Feb 8 20:22:24 KST 2022
PDA Version: A022FXXS3BVB1 [february 2022, rev1]
Phone Version: A022FXXS3BVB1 [february 2022, rev1]
CSC Version: A022FOJM3BVB1 [february 2022, rev1]
Product Code: XFV
HIDSw Version: A022FXXS3BVB1/A022FOJM3BVB1/A022FXXS3BVB1/A022FXXS3BVB1
Board Platform: MT6739
Modem Platform: MT6739
Serial Number: RZ8R50FLDLF
Imei: 350843981215881
Connections: AT,MTP
Network Type: GSM
SIM Status: ABSENT,UNKNOWN
Multisim Config: DSDS
Knox Version: v00
Warranty Bit: 0
Security Patch: 2022-02-01
Em Did: 922486CBB5F2
Repair imei...
Checking boot...
Backing up NVDATA and NVRAM partitions...
Creating NVDATA backup
NVDATA partition can be restored with the "Store/Restore Backup" function in case of any error
Creating NVRAM backup
NVRAM partition can be restored with the "Store/Restore Backup" function in case of any error
Operation in progress. Be patient! Do NOT disconnect the phone!
Phone disconnected
Finished at local time: [05.10.22 09:58:42]
WorkID: 179533343
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Old 05-10-2022, 09:47   #3 (permalink)
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reply

Dear Mr. Mean,

Thank you for the report. We checked the posted Work.
We found out that the device does not have a modem. The firmware does not have the - CP, phone - modules.

Please reflash the device with the following firmware file:
PDA Version: A022FXXS3BVB1 [february 2022, rev1]
Phone Version: A022FXXS3BVB1 [february 2022, rev1]
CSC Version: A022FOJM3BVB1 [february 2022, rev1]


Then run the IMEI REPAIR once again.

Best regards
Sab
Chimera team


Quote:
Originally Posted by MR MEAN B View Post
I have tried up to 20 times, i get error failed or phone disconnected


Chimera Mobile Phone Utility version: 32.00.1341 @ 2022-05-10
Printing phone history

Repair IMEI
2022/05/10
07:51

Repair IMEI
2022/05/10
07:48

Get Info
2022/05/09
13:57

Repair IMEI
2022/05/09
13:53

Repair IMEI
2022/05/09
13:49

Repair started
Unable to detect IMEI number and baseband version. It seems that the modem does not work or the network is unavailable/disabled.
Gathering phone info...
Collecting information. Be patient! Do NOT disconnect the phone!
Model: SM-A022F
Carrier ID: XFA
Sales Code: XFV
Country Code: South Africa
Timezone: Africa/Windhoek
Android Version: 11 [RP1A.200720.012] [SDK 30]
Build Date: Tue Feb 8 20:22:24 KST 2022
PDA Version: A022FXXS3BVB1 [february 2022, rev1]
CSC Version: A022FOJM3BVB1 [february 2022, rev1]
Board Platform: MT6739
Network Type: GSM
Multisim Config: DSDS
Knox Version: v00
Warranty Bit: 0
Security Patch: 2022-02-01
Em Did: 922486CBB5F2
Repair imei...
Repair imei failed.
Finished at local time: [05.10.22 09:53:26]
WorkID: 179532943
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Old 05-10-2022, 10:57   #4 (permalink)
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i have flashed the 4 Flash file A022FXXS3BVB1 successfully, but same problem, i have add some screenshot
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Old 05-10-2022, 10:57   #5 (permalink)
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Last edited by MR MEAN B; 05-10-2022 at 11:03.
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Old 05-10-2022, 11:04   #6 (permalink)
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Old 05-10-2022, 11:04   #7 (permalink)
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Old 05-10-2022, 11:05   #8 (permalink)
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Old 05-10-2022, 11:05   #9 (permalink)
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Old 05-10-2022, 11:05   #10 (permalink)
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Old 05-10-2022, 11:05   #11 (permalink)
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Old 05-10-2022, 11:06   #12 (permalink)
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dialing *#06# take a bit time to display imei info
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Old 05-10-2022, 11:43   #13 (permalink)
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Dear User,

Thank you for the screenshots and for the feedback. Can you run the GET INFO service on the device with the Chimera Tool? If yes, please post the WORK ID from the job.

We would like to collect more information from the issue.

Best regards
Sab
Chimera team


Quote:
Originally Posted by MR MEAN B View Post
dialing *#06# take a bit time to display imei info
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Old 05-10-2022, 12:17   #14 (permalink)
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Gathering info...
Collecting information. Be patient! Do NOT disconnect the phone!
Model: SM-A022F
AP/PDA Version: A022FXXS3BVB1 [february 2022, rev1]
CSC Version: A022FOJM3BVB1 [february 2022, rev1]
CP/Phone Version: A022FXXS3BVB1 [february 2022, rev1]
Serial: RZ8R50FLDLF
IMEI: 350843981215881
IMEI2: 357475891215884
Product Code: XFV
Unique Number: CQX00D38C067D38
Android Version: 11
FRP Lock Status: UNLOCK
Successfully finished.
Finished at local time: [05.10.22 13:17:25]
WorkID: 179556713
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Old 05-10-2022, 15:34   #15 (permalink)
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Okay, thank you. Please try the method now. If you can, use it on another computer. Make sure that no other tool/software is running at the background.

Also: please use another cable as well.

What we can see is that the phone had no modem, but if you reflash it with stock firmware, and you do a full flash, the modem should be workable.

(Sure, we can help you with the Computer detach if you can try it another Pc)

Best regards
Sab
Chimera team


Quote:
Originally Posted by MR MEAN B View Post
Gathering info...
Collecting information. Be patient! Do NOT disconnect the phone!
Model: SM-A022F
AP/PDA Version: A022FXXS3BVB1 [february 2022, rev1]
CSC Version: A022FOJM3BVB1 [february 2022, rev1]
CP/Phone Version: A022FXXS3BVB1 [february 2022, rev1]
Serial: RZ8R50FLDLF
IMEI: 350843981215881
IMEI2: 357475891215884
Product Code: XFV
Unique Number: CQX00D38C067D38
Android Version: 11
FRP Lock Status: UNLOCK
Successfully finished.
Finished at local time: [05.10.22 13:17:25]
WorkID: 179556713
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