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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Chimera Tool


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Old 02-03-2020, 13:32   #1 (permalink)
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A102U after carrier relock still network locked


Chimera Mobile Phone Utility version: 23.73.2016 @ 2020-02-03
Printing phone history

Get Info
03-Feb-20
12:12:11
PM

Carrier relock started
Gathering phone info...
Collecting information. Be patient! Do NOT disconnect the phone!
Model: SM-A102U
Sales Code: TMK
Country Code: USA
Timezone: Asia/Colombo
Android Version: 9 [PPR1.180610.011] [SDK 28]
Build Date: Thu Nov 7 19:34:33 KST 2019
PDA Version: A102USQS4ASK4 [november 2019, rev4]
Phone Version: A102USQS4ASK4 [november 2019, rev4]
CSC Version: A102UOYN4ASK4 [november 2019, rev4]
Product Code: TMK
HIDSw Version: A102USQS4ASK4/A102UOYN4ASK4/A102USQS4ASK4/A102USQS4ASK4
Board Platform: EXYNOS5
Modem Platform: SHANNON327
Serial Number: RF8M73HDDVX
Imei: 356274102422095
Unique Number: CBJ004690605766
Connections: AT,MTP
Battery Status: 3.76V (21%)
Network Type: GSM
SIM Status: ABSENT
Multisim Config: SS
Knox Version: v30
Warranty Bit: 0
Security Patch: 2019-11-01
Data Encryption State: encrypted
Carrier relock...
The operation is in progress. Be patient! Do NOT disconnect the phone!
Carrier relocked.
Successfully finished.
Finished at local time: [02.03.20 17:44:46]
WorkID: 87993241

my 65 credits taken but phone says network locked
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Old 02-03-2020, 13:42   #2 (permalink)
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Do it again

Enviado desde mi VOG-L04 mediante Tapatalk
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Old 02-04-2020, 13:31   #3 (permalink)
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Hi,


For carrier relock solution, if in log you get "Carrier relocked", it means phone accepted the carrier list. If it is still not working with the sim cards you wish it to work on, then it means you need to ensure your carrier list includes all the mcc/mnc from sim cards you wish to relock the phone to.
Relock does not mean unlock. It will still show locked in settings. However, instead of being locked to tmobile sims, it will be locked to other carriers of your choice, essentially "unlocking" it for your carriers.


Best regards
Nicole


Quote:
Originally Posted by riznix View Post
Chimera Mobile Phone Utility version: 23.73.2016 @ 2020-02-03
Printing phone history

Get Info
03-Feb-20
12:12:11
PM

Carrier relock started
Gathering phone info...
Collecting information. Be patient! Do NOT disconnect the phone!
Model: SM-A102U
Sales Code: TMK
Country Code: USA
Timezone: Asia/Colombo
Android Version: 9 [PPR1.180610.011] [SDK 28]
Build Date: Thu Nov 7 19:34:33 KST 2019
PDA Version: A102USQS4ASK4 [november 2019, rev4]
Phone Version: A102USQS4ASK4 [november 2019, rev4]
CSC Version: A102UOYN4ASK4 [november 2019, rev4]
Product Code: TMK
HIDSw Version: A102USQS4ASK4/A102UOYN4ASK4/A102USQS4ASK4/A102USQS4ASK4
Board Platform: EXYNOS5
Modem Platform: SHANNON327
Serial Number: RF8M73HDDVX
Imei: 356274102422095
Unique Number: CBJ004690605766
Connections: AT,MTP
Battery Status: 3.76V (21%)
Network Type: GSM
SIM Status: ABSENT
Multisim Config: SS
Knox Version: v30
Warranty Bit: 0
Security Patch: 2019-11-01
Data Encryption State: encrypted
Carrier relock...
The operation is in progress. Be patient! Do NOT disconnect the phone!
Carrier relocked.
Successfully finished.
Finished at local time: [02.03.20 17:44:46]
WorkID: 87993241

my 65 credits taken but phone says network locked
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Old 02-05-2020, 08:53   #4 (permalink)
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yes i got it unlocked after trying the second time


thank you
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