Account and License related reports / questions - Page 113 - GSM-Forum

mustaq14 · 02-22-2020, 15:30

Quote:

Originally Posted by Andosonson

Please help me with this error.

You have a licence, but a different computer is attached to it. You can change your attached computer here...

When i click i got another error <<Oops... an error occured! [Ticket user error!]>>

under dashboard > Licences > Active Licences... I have only one active computer. please help me

username: phonenck

my to same problem, i dont know ho to solve coz im new user. very new

plz help me , my Authenticator (1072730707)

best regard
sajubd2

**Chimera Tool** · 02-24-2020, 11:47

Hi,

please contact with our support team on the support @ chimeratool . com email address and they can help you

Best regards
Nicole

Quote:

Originally Posted by mustaq14

my to same problem, i dont know ho to solve coz im new user. very new

plz help me , my Authenticator (1072730707)

best regard
sajubd2

Leonelle · 02-27-2020, 02:28

Hello Chimera Team...
I have old account doesn't have any license and I'm planning to buy the Authenticator, is it possible to register the Authenticator to my old account or do I need create new one, and should I buy license separately when I get the Authenticator, or the Authenticator comes with license, if yes, it's limited or not and what is eligible to?
Thanks

**Chimera Tool** · 02-27-2020, 10:20

Hi,

you are able to use your old account without any problem, you need not create a new one.
Authenticator can be purchase only with license. Basically the license did not comes with authenticator, because it is only an extra option. Our licenses are able to use without authenticator too. When you need chimera authenticator first of all add the license to the chart then you can add the authenticator too finally our payment can be completed.

Best regards
Nicole

Quote:

Originally Posted by Leonelle

Hello Chimera Team...
I have old account doesn't have any license and I'm planning to buy the Authenticator, is it possible to register the Authenticator to my old account or do I need create new one, and should I buy license separately when I get the Authenticator, or the Authenticator comes with license, if yes, it's limited or not and what is eligible to?
Thanks

nasera7med · 02-28-2020, 17:12

hi chimeratool team i open my account on secound labtop i want ti deattached all pc on my account plz

my username : A7medN2ser
the pc iwant to deattached this called : pc88-ec188

lisanlei · 02-29-2020, 03:48

I reloaded the system, but my tools still can't be used. I don't know why. I didn't use usb sharing software. please help me. thank you ID 711257687

lisanlei · 02-29-2020, 05:51

I reloaded the system, but my tools still can't be used. I don't know why. I didn't use usb sharing software. please help me. thank you ID 711257687 lsl1656780115

parveenyadav · 02-29-2020, 10:56

my chimera card blocked by chimera team
plz unblock my chimera card
user name parveenyadav

ABGSM · 02-29-2020, 12:21

hello sir
please i buy chimerapro license but i forget my email ... please need account details to solve it
username : unlocksos4
thanks

by-slimanto · 03-02-2020, 00:21

username: by-slimanto
Description: My computer were formatted because of I have reinstalled my system. Please delete my old computer ID.

**Chimera Tool** · 03-02-2020, 11:27

computer change, detach: https://chimeratool.com/en/docs/how-...m-your-license

**Chimera Tool** · 03-02-2020, 11:29

please contact with our support team in email: support @ chimeratool . com

Quote:

Originally Posted by ABGSM

hello sir
please i buy chimerapro license but i forget my email ... please need account details to solve it
username : unlocksos4
thanks

**Chimera Tool** · 03-02-2020, 11:30

Hi,

sorry we can not unblock your account anymore.

Best regards
Nicole

Quote:

Originally Posted by parveenyadav

my chimera card blocked by chimera team
plz unblock my chimera card
user name parveenyadav

**Chimera Tool** · 03-02-2020, 11:31

Hi,

when I see you used 2 times usb share software, we can not unblock your account anymore.

Best regards
Nicole

Quote:

Originally Posted by lisanlei

I reloaded the system, but my tools still can't be used. I don't know why. I didn't use usb sharing software. please help me. thank you ID 711257687

lisanlei · 03-08-2020, 06:26

I didn't use any usb sharing tools. I don't know why I said I used sharing tools and shouldn't lock my account. I bought software.

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02-27-2020, 02:28	#1683 (permalink)
Leonelle Freak Poster Join Date: Feb 2014 Location: MEA Age: 31 Posts: 250 Member: 2119579 Status: Offline Thanks Meter: 44	Hello Chimera Team... I have old account doesn't have any license and I'm planning to buy the Authenticator, is it possible to register the Authenticator to my old account or do I need create new one, and should I buy license separately when I get the Authenticator, or the Authenticator comes with license, if yes, it's limited or not and what is eligible to? Thanks

02-28-2020, 17:12	#1685 (permalink)
nasera7med Junior Member Join Date: Jul 2016 Location: egypt Posts: 6 Member: 2594934 Status: Offline Thanks Meter: 0	hi chimeratool team i open my account on secound labtop i want ti deattached all pc on my account plz my username : A7medN2ser the pc iwant to deattached this called : pc88-ec188

02-29-2020, 03:48	#1686 (permalink)
lisanlei Junior Member Join Date: Aug 2017 Location: China Posts: 22 Member: 2743001 Status: Offline Thanks Meter: 0	I reloaded the system, but my tools still can't be used. I don't know why. I didn't use usb sharing software. please help me. thank you ID 711257687

02-29-2020, 05:51	#1687 (permalink)
lisanlei Junior Member Join Date: Aug 2017 Location: China Posts: 22 Member: 2743001 Status: Offline Thanks Meter: 0	I reloaded the system, but my tools still can't be used. I don't know why. I didn't use usb sharing software. please help me. thank you ID 711257687 lsl1656780115

02-29-2020, 10:56	#1688 (permalink)
parveenyadav Insane Poster Join Date: Apr 2009 Posts: 61 Member: 1006228 Status: Offline Thanks Meter: 4	my chimera card blocked by chimera team plz unblock my chimera card user name parveenyadav

02-29-2020, 12:21	#1689 (permalink)
ABGSM Freak Poster Join Date: Dec 2006 Age: 44 Posts: 413 Member: 413268 Status: Offline Thanks Meter: 78	hello sir please i buy chimerapro license but i forget my email ... please need account details to solve it username : unlocksos4 thanks

03-02-2020, 00:21	#1690 (permalink)
by-slimanto Junior Member Join Date: Nov 2010 Location: tunisia Posts: 24 Member: 1439198 Status: Offline Sonork: 22311495 Thanks Meter: 4	username: by-slimanto Description: My computer were formatted because of I have reinstalled my system. Please delete my old computer ID.

03-02-2020, 11:27	#1691 (permalink)
Chimera Tool Product Manager Join Date: Jul 2012 Location: EU Posts: 26,488 Member: 1787203 Status: Offline Thanks Meter: 25,853	computer change, detach: https://chimeratool.com/en/docs/how-...m-your-license

03-08-2020, 06:26	#1695 (permalink)
lisanlei Junior Member Join Date: Aug 2017 Location: China Posts: 22 Member: 2743001 Status: Offline Thanks Meter: 0	I didn't use any usb sharing tools. I don't know why I said I used sharing tools and shouldn't lock my account. I bought software.