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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Chimera Tool

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Old 09-15-2022, 10:38   #2116 (permalink)
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Dear User,

Okay, we transferred your License to the ehsan_taheri account. Please try to use it now. If you face any issues with it, please let us know it.

Best regards
Sab
Chimera team


Quote:
Originally Posted by shiraz_tci View Post
My problem is still there, the problem is that I don't have access to the atcompany email, please transfer my license to new user(ehsan_taheri)
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Old 09-18-2022, 14:22   #2117 (permalink)
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Thank you for your good support
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The Following User Says Thank You to shiraz_tci For This Useful Post:
Old 09-18-2022, 16:19   #2118 (permalink)
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Security check is required. We have sent a security code to your email address(thi***@gmail.com)
Chimera Tool (Username/Authenticatior) - Pro Username : thienglong-tv19

I don't have access to the email.can change to another email

[email protected] .thanks you
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Old 09-18-2022, 16:20   #2119 (permalink)
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I don't have access to the email

Security check is required. We have sent a security code to your email address(thi***@gmail.com)
Chimera Tool (Username/Authenticatior) - Pro Username : thienglong-tv19

I don't have access to the email.can change to another email

[email protected] .thanks you
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Old 09-21-2022, 18:17   #2120 (permalink)
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Location: medellin colombia
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Handshake eroor 1

USERNAME juanguirre
ERROR DESCRIPTION Handshake error 1
Attached Images
File Type: jpg p˝antallazo de error de chimera.jpg (99.2 KB, 6 views)
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Old 09-22-2022, 10:21   #2121 (permalink)
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Dear juanguirre.

Thank you for sending us a screenshot it helped our work. Please do the following steps in order to solve the issue:
1. delete the chimera tool and download the latest one
2. update your Internet time (adjust time -> internet time-> change settings - >update now)
3. run a virus search on the computer and then restart the Pc
4. shut down the firewall
5. then run the chimera tool


If the problem still persists, please let us know it!

Best regards
Sab
Chimera team



Quote:
Originally Posted by juanguirre View Post
USERNAME juanguirre
ERROR DESCRIPTION Handshake error 1
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Old 09-22-2022, 10:24   #2122 (permalink)
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Dear thienglong-tv19,

Thank you for messaging us with this issue. It is a bit common now, however please check your private message box, because we would like to solve this issue privately.

Best regards
Sab
Chimera team


Quote:
Originally Posted by thienglong-tv19 View Post
Security check is required. We have sent a security code to your email address(thi***@gmail.com)
Chimera Tool (Username/Authenticatior) - Pro Username : thienglong-tv19

I don't have access to the email.can change to another email

[email protected] .thanks you
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Old 09-23-2022, 15:23   #2123 (permalink)
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How to get extra 14 days

Today i extended my license but
Didn't got extra 14 days
ID is:::...... usman0000
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Old 09-23-2022, 16:49   #2124 (permalink)
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Dear Usman,

Please check your account and your PRO license now, we fixed the problem, so you have to see a new Expiry date.

Best regards
Sab
Chimera team


Quote:
Originally Posted by usman0000 View Post
Today i extended my license but
Didn't got extra 14 days
ID is:::...... usman0000
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Old 10-10-2022, 09:19   #2125 (permalink)
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hello brothers
I have a chimera pro account and I forgot the password for the email
I tried a lot to recover the password of the email
My Chimeratool User is
bssamxp32
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Old 10-10-2022, 09:20   #2126 (permalink)
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hello brothers
I have a chimera pro account and I forgot the password for the email
I tried a lot to recover the password of the email
My Chimeratool User is
bssamxp32
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Old 10-10-2022, 09:49   #2127 (permalink)
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Quote:
Originally Posted by ousamagm2 View Post
hello brothers
I have a chimera pro account and I forgot the password for the email
I tried a lot to recover the password of the email
My Chimeratool User is
bssamxp32
my problem is solved
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Old 10-10-2022, 10:59   #2128 (permalink)
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Thank you for the feedback. We are sorry for the late reply, but during the weekends we are not online.

Best regards
Sab
Chimera team


Quote:
Originally Posted by ousamagm2 View Post
my problem is solved
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Old 11-01-2022, 16:57   #2129 (permalink)
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Usename: MasterChimeraTool
Descripcion: It seems my authenticator/account has been blocked due to improper use of USB sharing software. It should be clarified that it is the first time that I use the authenticator and it only has 1 day of work since its activation, it only carried out 1 work on my Personal Computer,

I hope you can help me return my account to its normal state
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Old 11-02-2022, 07:00   #2130 (permalink)
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Dear Oscar,

The mentioned account (MasterChimeraTool) is unblocked now. Make sure that you will NOT use any sharing tool/software in the future with the Chimera tool as the system will lock you out from our server.

Best regards
Sab
Chimera team


Quote:
Originally Posted by oscar7diaz View Post
Usename: MasterChimeraTool
Descripcion: It seems my authenticator/account has been blocked due to improper use of USB sharing software. It should be clarified that it is the first time that I use the authenticator and it only has 1 day of work since its activation, it only carried out 1 work on my Personal Computer,

I hope you can help me return my account to its normal state
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