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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Chimera Tool

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Old 05-19-2014, 23:31   #211 (permalink)
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username: carlos230406
Description: My computer were formatted because of I have reinstalled my system. Please delete my old computer ID.
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Old 05-19-2014, 23:49   #212 (permalink)
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when I try to access the application with my username and password I get the following message "You can not use this computer from this account, has-been porque Already registered (samer). Please contact support team" and have never been able to open the program .

My user is: carlos230406
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Old 05-20-2014, 03:03   #213 (permalink)
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Username: eltorri

I purchased a license for 12 months with all the modules, but still have not added me credit. I hope you help me solve this problem.
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Old 05-20-2014, 09:37   #214 (permalink)
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answer

Dear carlos230406,

It's OK now, you can try again!

Kind regards,
Chimera Team


Quote:
Originally Posted by carlos230406 View Post
when I try to access the application with my username and password I get the following message "You can not use this computer from this account, has-been porque Already registered (samer). Please contact support team" and have never been able to open the program .

My user is: carlos230406
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Old 05-20-2014, 09:41   #215 (permalink)
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answer

Dear eltorri,

You have no credits because your credits have been converted to an active license. So you bought 839 credits and those credits are converted to an active All modules license. You can use all functions now (except the 4 extended BB function that cost extra credits, if you want to use these 4 then you will need to buy extra credits, but every other function is free to use now as you have the active license )

Kind regards,
Chimera Team

Quote:
Originally Posted by eltorri View Post
Username: eltorri

I purchased a license for 12 months with all the modules, but still have not added me credit. I hope you help me solve this problem.
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Old 05-24-2014, 11:08   #216 (permalink)
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pls my username is systech ,..i got confused selecting my licenced computer pls can u delete all other computers so i can select this current one
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Old 05-25-2014, 11:40   #217 (permalink)
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BFMarket
I have a strange problem with my licensce, first it was orking fine but after update it said u have another computer attached and need to detach it to use it! so i went to the link provided and detached the computer! now there no option to attach another computer and i cant use it! pls help!
my username atscllc3@
WBR
ReyTech.
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Old 05-26-2014, 10:12   #218 (permalink)
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answer

Dear Samuel maduka,

Done! I've deleted all of them

Kind regards,
Chimera Team

Quote:
Originally Posted by Samuel maduka View Post
pls my username is systech ,..i got confused selecting my licenced computer pls can u delete all other computers so i can select this current one
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Old 05-26-2014, 10:15   #219 (permalink)
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answer

Dear ReyTech,

I've deleted your computers, you will be able to attach the one you would like to use.

Kind regards,
Chimera Team

Quote:
Originally Posted by ReyTech View Post
BFMarket
I have a strange problem with my licensce, first it was orking fine but after update it said u have another computer attached and need to detach it to use it! so i went to the link provided and detached the computer! now there no option to attach another computer and i cant use it! pls help!
my username atscllc3@
WBR
ReyTech.
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Old 05-27-2014, 09:53   #220 (permalink)
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Chimera license

User- gsm_factory_uk

pls delete all three computers attached .I have formatted the one I use and says cannot use anymore .pls update

BR
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Old 05-27-2014, 11:41   #221 (permalink)
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answer

Dear GSM_factory,

Done!

Kind regards,
Chimera Team

Quote:
Originally Posted by GSM_factory View Post
User- gsm_factory_uk

pls delete all three computers attached .I have formatted the one I use and says cannot use anymore .pls update

BR
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Old 05-27-2014, 11:58   #222 (permalink)
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Cheers mate for the lightning support.


Sent from my iPhone using Tapatalk
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Old 05-27-2014, 18:03   #223 (permalink)
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when i try to register the program it says the computer is already registered with another username ????

Username: mouraotel
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Old 05-28-2014, 08:46   #224 (permalink)
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Cant Use My Pc Becouse Registered Another PC. Please Solve This Problem...!
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Old 05-28-2014, 08:46   #225 (permalink)
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Username: Buddy_instyle


Cant Use My Pc Becouse Registered Another PC. Please Solve This Problem...!
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