Account and License related reports / questions - Page 4 - GSM-Forum

NOVUSORDO · 02-06-2014, 17:59

hi guys
User name: Novus Ordo
Description:
I have a problem with the activation of this program
acquired the lincencia for a year and all the modules activated directly from the page chimeratool.com

but at the time of an operation, the program displays a message telling me that I dont have available credits .when you activate the license for one year comes with credits right???
I hope you guys can help me because I can not work with this powerful Supplied tools from already thank you very much

sorry for my bad english

saranda · 02-06-2014, 20:20

You have a licence, but a different computer is attached to it. You can see your currently attached computers here. The 'Remaining time before detach' field shows when You can detach the current computer and change to this one.

I did'n change my computer?

NOVUSORDO · 02-06-2014, 22:33

Quote:

Originally Posted by saranda

You have a licence, but a different computer is attached to it. You can see your currently attached computers here. The 'Remaining time before detach' field shows when You can detach the current computer and change to this one.

I did'n change my computer?

the two licenses are on the same computer so I realize the first is the trial

the second is the one with all enabled modules
try removing the trial and the time to wait but nothing to change

**Chimera Tool** · 02-07-2014, 10:14

Quote:

Originally Posted by NOVUSORDO

hi guys
User name: Novus Ordo
Description:
I have a problem with the activation of this program
acquired the lincencia for a year and all the modules activated directly from the page chimeratool.com

but at the time of an operation, the program displays a message telling me that I dont have available credits .when you activate the license for one year comes with credits right???
I hope you guys can help me because I can not work with this powerful Supplied tools from already thank you very much

sorry for my bad english

As you can see there is no problem with your license, you need just have credits on your account, because this procedure would like consume some credits.

About functions, credits and everything you can check this page: ChimeraTool credits, prices

NOVUSORDO · 02-07-2014, 20:07

Quote:

Originally Posted by BFMarket

As you can see there is no problem with your license, you need just have credits on your account, because this procedure would like consume some credits.

About functions, credits and everything you can check this page: ChimeraTool credits, prices

when you buy the license for one year with all modules enabled in the price clearly says that 87 euros = 833 credits right?

I bought the license for one year with all enabled modules

apparently even I have activated the trial license or recorded on the same computer
as I can do to remove the trial license??

thanks

NOVUSORDO · 02-07-2014, 21:18

here is the evidence of credits that are activated by someone please help me solve this problem

**Chimera Tool** · 02-08-2014, 10:37

Credits / license are not activated by someone else, you did it.
MARSHALL is the computer name to where you have activated your license.

Registration time was: 2014-02-06 16:54:54

Quote:

Originally Posted by NOVUSORDO

here is the evidence of credits that are activated by someone please help me solve this problem

electrolandgsm · 02-08-2014, 17:45

username: qual_service
i am new user..installed and use chimera for 1-2 days..after that i had received new pc in service, and i need to register to new one.
pls cancel my old registred pc , so i can register my new on

thx in advance for your attention

**Chimera Tool** · 02-08-2014, 20:01

Quote:

Originally Posted by electrolandgsm

username: qual_service
i am new user..installed and use chimera for 1-2 days..after that i had received new pc in service, and i need to register to new one.
pls cancel my old registred pc , so i can register my new on

thx in advance for your attention

Hello,

I have removed all of your old computers, please check now.

NOVUSORDO · 02-09-2014, 01:40

Quote:

Originally Posted by BFMarket

Credits / license are not activated by someone else, you did it.
MARSHALL is the computer name to where you have activated your license.

Registration time was: 2014-02-06 16:54:54

please i need your help my question is, when you activate all modules for one year, credits are included or not? in the license??

you think you could remove my old pc to register again??
so the problem would be solved? removing my account current pc??

when I use the program, the message that I do not have credits available appears

Please understand me, I need you to help me sir

bear with me and sorry if I bother him with my concerns Sir

Best regards

raullobo · 02-09-2014, 02:04

Hi chimara team
I have the same problem like the member one top
I buy licience for full year but i don't see the 839 credit i
i direct unlock one blackberry after that all credit is gone
at the right down where the licience counter it don't see nothing
and in my account alsow what happen did i lost all that credit for one direct
unlock this is a ripoff
Please let me know where is my credit
Best Regards

alex_030385 · 02-09-2014, 06:17

user:alex_030385
Description: My computer were formatted because of I have reinstalled my system. Please delete my old computer ID.

thanks sir.

Hello Telecom · 02-09-2014, 09:32

i have 138 crd PLZ Active SAMSUNG License

MY USER NAME: myfone

Thanks

**Chimera Tool** · 02-09-2014, 14:06

Dear NOVUSORDO,

It is important that you can “use” your credits only once. When have purchased any service from your credits balance, we deduct the credits from your account. When you need more credits you need to buy them.

Summarizing: when you buy licence you get only licence without any extra credits. You can read about the licence and credits here: https://chimeratool.com/page/ChimeraTool-Credits-and-Licences

When I removed your old computer from your account you can add your new computer to your account and to your licence.

(You can use one licence on one computer at the same time. If you want to use the ChimeraTool on two or more computers at the same time you need buy more licence as well.
In every second day you are able to change your computer for free. (for example in case of you lost your operating system and there was a reinstall,etc))

Kind Regards:
Chimera Team

Quote:

Originally Posted by NOVUSORDO

please i need your help my question is, when you activate all modules for one year, credits are included or not? in the license??

you think you could remove my old pc to register again??
so the problem would be solved? removing my account current pc??

when I use the program, the message that I do not have credits available appears

Please understand me, I need you to help me sir

bear with me and sorry if I bother him with my concerns Sir

Best regards

**Chimera Tool** · 02-09-2014, 14:08

Dear alex_030385,

It is done! you can add your computer to your licence& user account again!

Kind Regards:
Chimera Team

Quote:

Originally Posted by alex_030385

user:alex_030385
Description: My computer were formatted because of I have reinstalled my system. Please delete my old computer ID.

thanks sir.

02-06-2014, 17:59	#46 (permalink)
NOVUSORDO Junior Member Join Date: Feb 2008 Posts: 21 Member: 711770 Status: Offline Thanks Meter: 2	hi guys User name: Novus Ordo Description: I have a problem with the activation of this program acquired the lincencia for a year and all the modules activated directly from the page chimeratool.com but at the time of an operation, the program displays a message telling me that I dont have available credits .when you activate the license for one year comes with credits right??? I hope you guys can help me because I can not work with this powerful Supplied tools from already thank you very much sorry for my bad english Last edited by NOVUSORDO; 02-06-2014 at 18:08.

02-09-2014, 02:04	#56 (permalink)
raullobo Freak Poster Join Date: Nov 2005 Location: Curacao ( the Caribbean ) Posts: 101 Member: 200599 Status: Offline Thanks Meter: 0	Hi chimara team I have the same problem like the member one top I buy licience for full year but i don't see the 839 credit i i direct unlock one blackberry after that all credit is gone at the right down where the licience counter it don't see nothing and in my account alsow what happen did i lost all that credit for one direct unlock this is a ripoff Please let me know where is my credit Best Regards Last edited by raullobo; 02-09-2014 at 02:10.

02-09-2014, 09:32	#58 (permalink)
Hello Telecom Junior Member Join Date: Feb 2014 Posts: 1 Member: 2119955 Status: Offline Sonork: 100.1616786 Thanks Meter: 0	Active SAMSUNG License i have 138 crd PLZ Active SAMSUNG License MY USER NAME: myfone Thanks

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02-06-2014, 20:20	#47 (permalink)
saranda Freak Poster Join Date: Apr 2006 Posts: 260 Member: 262039 Status: Offline Thanks Meter: 7	You have a licence, but a different computer is attached to it. You can see your currently attached computers here. The 'Remaining time before detach' field shows when You can detach the current computer and change to this one. I did'n change my computer?

02-07-2014, 21:18	#51 (permalink)
NOVUSORDO Junior Member Join Date: Feb 2008 Posts: 21 Member: 711770 Status: Offline Thanks Meter: 2	here is the evidence of credits that are activated by someone please help me solve this problem

02-08-2014, 17:45	#53 (permalink)
electrolandgsm No Life Poster Join Date: Aug 2005 Location: romania-bm Age: 40 Posts: 1,422 Member: 174315 Status: Offline Thanks Meter: 123	username: qual_service i am new user..installed and use chimera for 1-2 days..after that i had received new pc in service, and i need to register to new one. pls cancel my old registred pc , so i can register my new on thx in advance for your attention

02-09-2014, 06:17	#57 (permalink)
alex_030385 No Life Poster Join Date: Oct 2008 Age: 38 Posts: 1,477 Member: 875541 Status: Offline Sonork: 100.1604468 Thanks Meter: 327	user:alex_030385 Description: My computer were formatted because of I have reinstalled my system. Please delete my old computer ID. thanks sir.