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09-03-2018, 15:52 | #1456 (permalink) |
Product Manager Join Date: Jul 2012 Location: EU
Posts: 25,519
Member: 1787203 Status: Offline Thanks Meter: 24,661 | reply After it please send us feedback about the result. Best regards Nicole |
09-05-2018, 15:32 | #1458 (permalink) |
Product Manager Join Date: Jul 2012 Location: EU
Posts: 25,519
Member: 1787203 Status: Offline Thanks Meter: 24,661 | reply Hi, you are able to change computer without any problem: https://chimeratool.com/en/docs/how-...m-your-license please follow the instructions step by step Best regards Nicole |
09-06-2018, 23:10 | #1460 (permalink) |
Freak Poster Join Date: Feb 2011 Location: tunisia
Posts: 165
Member: 1517638 Status: Offline Sonork: 100.1620436 Thanks Meter: 33 | irmware update started Selected model: SM-J510FN Extracting firmware... Unzipping firmware: J510FNXXS2AQI4_J510FNXEF2AQI4_J510FNXXU2AQG1_HOME. tar.md5. Harmful software was found on you computer that does not comply with our terms of use agreement. Please uninstall them and restart the program, or contact our support team for help. Finished at local time: [09.06.18 19:53:57] |
09-10-2018, 09:05 | #1461 (permalink) | |
Product Manager Join Date: Jul 2012 Location: EU
Posts: 25,519
Member: 1787203 Status: Offline Thanks Meter: 24,661 | reply Hi, when we mentioned: Harmful software was found on you computer that does not comply with our terms of use agreement. Please uninstall them and restart the program, or contact our support team for help. Please uninstall the USB share software from your computer. Best regards Nicole Quote:
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09-11-2018, 05:57 | #1462 (permalink) |
Junior Member Join Date: Nov 2017
Posts: 40
Member: 2779464 Status: Offline Thanks Meter: 0 | Hello There, I'm unable to use my Chimera account, I've 5 licenses, I always get to uninstall USB Sniffer/Sharer program and try again, I don't have any USB program on my computer. I got a new computer and installed Chimera there and tried to connect with my phone and I get the same error. Can you please tell me what's that and how can I get rid of that error. I tried on another PC, that doesn't have any USB programs, I checked in Programs, Services, Taskes and processes but I get the same error and cannot do anything. Please help me as I have 5 licenses and unable to use as I get the error. Thanks. ifixcell |
09-11-2018, 16:06 | #1463 (permalink) | |
Product Manager Join Date: Jul 2012 Location: EU
Posts: 25,519
Member: 1787203 Status: Offline Thanks Meter: 24,661 | reply Please contact us on support chat and we can check your case by teamviewer. Tried you that option too? 1. open the uninstall softwares windows menu and check the Eltima products, when you have not any Eltima product on your computer follow the instructions. 2. Dowload "sysinternals autoruns" (https://technet.microsoft.com/en-us/bb545027) 3. Start the autoruns exe as administratior ("run as administrator") 4. When the software opened click to the „Drivers” tab 5. You can find a search line what is called „Filter”. Here please type the name of the drivers (you get it in a error message) for example when you have Eltima software error: Eltima. You need to search for that one and follow the next steps. 6. wait for the result of the search, you can see it under corner when you can read on the status bar „Ready”. when your result is 0, the mentioned driver unable on your computer. search for the other one option. 7. When you find the searched driver for example tusbd, click to the driver with right mouse button and choose the "Jump to Entry...". 8. when you can find the exact place where the driver located. Please find the exact folder and check it is really a part of the Eltima Software. 9. at least delete the folder. 10. restart the pc and run the tool again! Quote:
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09-12-2018, 14:04 | #1465 (permalink) |
Product Manager Join Date: Jul 2012 Location: EU
Posts: 25,519
Member: 1787203 Status: Offline Thanks Meter: 24,661 | reply Hi, you can find step by step instructions for the computer detach here: https://chimeratool.com/en/docs/how-...m-your-license Best regards Nicole |
09-22-2018, 18:43 | #1466 (permalink) |
No Life Poster Join Date: Sep 2009 Location: K'dua , 3rd Fl Main K'si St GH
Posts: 1,134
Member: 1123079 Status: Offline Sonork: 100.1586814 Thanks Meter: 439 | Please chimera team unblock my ip to be able to use my tool. chimera tool shows me 'it seems that your IP is banned'. My ip address is 41.210.22.193 and my license id is furious-c0f2e024 . Thanks and regards. Mediaextensins |
09-23-2018, 10:03 | #1467 (permalink) |
Junior Member Join Date: Sep 2018
Posts: 2
Member: 2864373 Status: Offline Thanks Meter: 0 | Searching for manufacture port... Testing connection... Checking Bootloader lock state... The Bootloader is locked. Authenticating... This may take a while. Be patient! Do NOT disconnect the phone! The device sent an invalid challenge. Retry 2/5 The procedure has been canceled. Finished at local time: [09.22.18 13:48:29] WorkID: 44550282 |
09-26-2018, 17:41 | #1469 (permalink) |
Junior Member Join Date: Dec 2017
Posts: 3
Member: 2794977 Status: Offline Thanks Meter: 0 | id moisesorozco30 formatie mi pc y ahora cambio el id de hardware de chimera no me sale la opcion de detach aparece en blanco mi id es MOISES-pc-cb4b0 agradezco su atencion prestada y la pronta solucion |
09-27-2018, 11:21 | #1470 (permalink) |
Product Manager Join Date: Jul 2012 Location: EU
Posts: 25,519
Member: 1787203 Status: Offline Thanks Meter: 24,661 | reply Hi, you are able to detach your license from the computer, please follow our step by step instructions: https://chimeratool.com/en/docs/how-...m-your-license Best regards Nicole |
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