huawei VIE-LO9 TRYING TO FLASHING GIVE THIS ERROR WHAT TO DO?

[salim5566]

HI TEAM I GET THIS ERROR WHILE FLASHING WHAT TO DO?
PHONE IS WORKING FINE JUST DONT HAVE MESSAGE KEYBOARD THATS WHY I NEED TO FLASH.

Chimera Mobile Phone Utility version: 17.65.1100 @ 2018-06-06

[Flash...]

Checking firmware presence...
Firmware version: VIE-L09C109B345
Firmware version friendly name: 107940
Starting / resuming firmware download.

Downloading firmware...

Unpacking the archive...

Checking signature...

Checking integrity...
Checking integrity on SHA256RSA.
Checking integrity on CRC.
Checking integrity on CURVER.
Checking integrity on VERLIST.
Checking integrity on PACKAGE_TYPE.
Checking integrity on EFI.
Checking integrity on XLOADER.
Checking integrity on FW_LPM3.
Checking integrity on FASTBOOT.
Checking integrity on MODEMNVM_UPDATE.
Checking integrity on TEEOS.
Checking integrity on TRUSTFIRMWARE.
Checking integrity on SENSORHUB.
Checking integrity on FW_HIFI.
Checking integrity on BOOT.
Checking integrity on RECOVERY.
Checking integrity on RECOVERY2.
Checking integrity on DTS.
Checking integrity on MODEM.
Checking integrity on MODEM_DSP.
Checking integrity on 3RDMODEM.
Checking integrity on SYSTEM.
Checking integrity on MODEM_DTB.
Checking integrity on VENDOR.
Checking integrity on PRODUCT.

Checking version...

Proccessing...
Proccessing CURVER.
Proccessing VERLIST.
Proccessing PACKAGE_TYPE.
Proccessing EFI.
Proccessing XLOADER.
Proccessing FW_LPM3.
Proccessing FASTBOOT.
Proccessing MODEMNVM_UPDATE.
Proccessing TEEOS.
Proccessing TRUSTFIRMWARE.
Proccessing SENSORHUB.
Proccessing FW_HIFI.
Proccessing BOOT.
Proccessing RECOVERY.
Proccessing RECOVERY2.
Proccessing DTS.
Proccessing MODEM.
Proccessing MODEM_DSP.
Proccessing 3RDMODEM.
Proccessing SYSTEM.
Proccessing MODEM_DTB.
Proccessing VENDOR.
Proccessing PRODUCT.

Checking if factory challenge needed...
Failed to read state!
Finished at local time: [06.06.18 15:38:19]
WorkID: 38871767

[salim5566]

where is the support i need to know what to do solve my problem