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04-12-2017, 09:59
| #1 (permalink) |
| No Life Poster  Join Date: Mar 2004 Location: Cambodia
Posts: 768
Member: 59030 Status: Offline Thanks Meter: 165 | Blackberry Protect Remove Error (Q20) |
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04-12-2017, 10:24
| #2 (permalink) |
| No Life Poster Join Date: Mar 2004 Location: Cambodia
Posts: 768
Member: 59030 Status: Offline Thanks Meter: 165 | Log: [BlackBerry Protect remove procedure started.] Phone is in loader mode Updating software. Phone is in loader mode Connected to loader Querying meminfo Downloading files 10.3.2.680_qc8960qc8960.factory_sfi.desktop-10.3.2.680-nto+armle-v7+signed.bar qc8960.wtr5-10.3.2.681-nto+armle-v7+signed.bar All files downloaded. Flashing file 10.3.2.680_qc8960qc8960.factory_sfi.desktop-10.3.2.680-nto+armle-v7+signed.bar Parsing file Start flashing Flashing has been finished Reconnected Flashing file qc8960.wtr5-10.3.2.681-nto+armle-v7+signed.bar Parsing file Start flashing Flashing has been finished Waiting for the phone connection.  Turn on your phone and wait for the Chimera logo. The procedure has been canceled. Finished at local time: [04.12.17 16:22:25] WorkID: 19945594 Phone cannot turn on after this so I have to cancel. |
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04-12-2017, 12:24
| #3 (permalink) |
| No Life Poster  Join Date: Aug 2010 Location: Inside Logic Age: 37
Posts: 5,882
Member: 1377783 Status: Offline Sonork: 100.1611724 Thanks Meter: 3,335  | Hi, please you need try with lastest version from chimera, please update your phone with lastest chimera oss after remove account... you will be ok... Best Regards Shensohau |
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04-12-2017, 12:34
| #4 (permalink) | |
| Product Manager   Join Date: Jul 2012 Location: EU
Posts: 24,771
Member: 1787203 Status: Offline Thanks Meter: 23,741 | reply Dear Sir, thank you for your report, we will check what happened. Please install the latest os on the device and it will be ok. Best regards Nicole Quote:
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04-18-2017, 07:27
| #6 (permalink) |
| No Life Poster Join Date: Mar 2004 Location: Cambodia
Posts: 768
Member: 59030 Status: Offline Thanks Meter: 165 | Credits lost but Job not done I tried again with latest Chimera and it seemed to work and deducted 95 credits but it got USB timed out and stopped at 97% so I tried again but it asked that it would deduct another 95 credits. So how to deal with with this problem? |
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04-18-2017, 13:41
| #9 (permalink) | |
| Product Manager Join Date: Jul 2012 Location: EU
Posts: 24,771
Member: 1787203 Status: Offline Thanks Meter: 23,741 | reply Dear Sir, please send us your work id and we can check what happened under the process. Thank you in advance! Best regards Nicole Quote:
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