BlackBerry Protect remove problem
 

SW Change
26/11/2016
11:51:38

SW Change
26/11/2016
11:43:19

Info
26/11/2016
10:58:11

SW Change
26/11/2016
10:52:41

SW Change
26/11/2016
10:24:53



[BlackBerry Protect remove procedure started.]
Phone is in loader mode

Updating software.
Phone is in loader mode
Connected to loader
Querying meminfo

Downloading files
10.3.2.680_qc8960qc8960.factory_sfi.desktop-10.3.2.680-nto+armle-v7+signed.bar
qc8960-10.3.2.681-nto+armle-v7+signed.bar
All files downloaded.

Flashing file
10.3.2.680_qc8960qc8960.factory_sfi.desktop-10.3.2.680-nto+armle-v7+signed.bar
Parsing file
Start flashing
Flashing has been finished
Reconnected

Flashing file
qc8960-10.3.2.681-nto+armle-v7+signed.bar
Parsing file
Start flashing
Flashing has been finished

Waiting for the phone connection.
 Turn on your phone and wait for the Chimera logo.

Hi, please at this point just connect battery to phone again and wait until process finish... remember put battery into phone again, wait 5-8 seconds and then connect usb cable to phone and wait until Chimera Soft detect it and wait until finish...

Best Regards
Shensohau

same problem
the phone shew chemara please plug the usb cable if needed!

Dear user!
As Mr. Shensohau has told you, you have to do the process that he has indicated but it would be important to know if you have a problem detecting the phone, go to the Manager of your device and you notice if the connection port is ok Or show it in yellow.

If so, re-install the drivers.
;)

reply
 

Dear Sir,

please install the latest chimeratool version and try again.
Please be so kind and write us some feedback about the result.

Best regards
Nicole

same problem

Chimera Mobile Phone Utility version: 12.18.1504 @ 2016-12-03

Printing phone history

SW Change
03/12/2016
06:53:53

Remove BlackBerry Protect
30/11/2016
20:14:59

Remove BlackBerry Protect
30/11/2016
19:19:44

Remove BlackBerry Protect
30/11/2016
06:26:45

Remove BlackBerry Protect
29/11/2016
19:46:31



[BlackBerry Protect remove procedure started.]
Phone is in loader mode

Updating software.
Phone is in loader mode
Connected to loader
Querying meminfo

Downloading files
10.3.2.680_qc8974qc8960.factory_sfi_hybrid_qc8974. desktop-10.3.2.680-nto+armle-v7+signed.bar
qc8974.wtr2-10.3.2.681-nto+armle-v7+signed.bar
All files downloaded.

Flashing file
10.3.2.680_qc8974qc8960.factory_sfi_hybrid_qc8974. desktop-10.3.2.680-nto+armle-v7+signed.bar
Parsing file
Start flashing
Flashing has been finished
Reconnected

Flashing file
qc8974.wtr2-10.3.2.681-nto+armle-v7+signed.bar
Parsing file
Start flashing
Flashing has been finished

Waiting for the phone connection.
 Turn on your phone and wait for the Chimera logo.

Hi, please contact me on skype in order to help you by Teamviewer

Best Regards
Shensohau