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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Chimera Tool

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Old 12-17-2022, 21:37   #1 (permalink)
Freak Poster
 
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ELS-NX9 Hua ID issue


Hi, Log below. Program said successful, but phone still locked.
Chimera Mobile Phone Utility version: 34.23.1122 @ 2022-12-17
Removing Huawei account
Uploading data...
Servicing the phone
Please be patient, this step can be long. DO NOT DISCONNECT the phone while the procedure is running. It can damage your phone permanently.
The phone will automatically start factory reset, after that it might shut down. You need to turn on the phone afterwards.
IMPORTANT! Please do not connect your phone to the Internet (WiFi) and ensure there's no SIM-card present in the phone until you have completed the initial setup wizard!
Finished at local time: [12.17.22 16:50:49]
WorkID: 206647505

I still need to connect to Wi-Fi because next is grayed out. After job done, phone did factory reset lowlevel. Is Huawei have sth like Lost Mode and that's why I cannot unlock it?
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Old 12-17-2022, 23:38   #2 (permalink)
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Nevermind, after connect to Wi-Fi everything works fine. Please change information in chimera that in harmony phone need connect to internet
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Old 12-19-2022, 12:35   #3 (permalink)
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Dear Kuba,

Thank you for the feedback. We will check the method for sure. But, good job from you.

Best regards
Sab
Chimera team

Quote:
Originally Posted by KubaIV View Post
Nevermind, after connect to Wi-Fi everything works fine. Please change information in chimera that in harmony phone need connect to internet
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