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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Chimera Tool

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Old 04-07-2022, 16:18   #1 (permalink)
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Join Date: Nov 2014
Location: Kampala,Uganda
Posts: 608
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Thanks Meter: 114
G570f imei repair failed


Chimera Mobile Phone Utility version: 31.71.0910 @ 2022-04-07
Printing phone history

Repair IMEI
4/7/2022
1:34
PM

Repair IMEI
4/7/2022
1:22
PM

Repair IMEI
4/7/2022
1:12
PM

Repair started
Gathering phone info...
Collecting information. Be patient! Do NOT disconnect the phone!
Model: SM-G570F
Sales Code: XFA
Country Code: SOUTH AFRICA
Timezone: Africa/Kampala
Android Version: 8.0.0 [R16NW] [SDK 26]
Build Date: Sat Oct 17 20:38:19 KST 2020
PDA Version: G570FXXS4CTJ6 [october 2020, rev6]
Phone Version: G570FXXS4CTJ4 [october 2020, rev4]
CSC Version: G570FOJV4CTJ1 [october 2020, rev1]
Board Platform: EXYNOS5
Modem Platform: SHANNON305
Serial Number: R28J30D1Q8R
Imei: 000000000000000
Imei2: 000000000000000
Battery Status: 3.91V (49%)
Network Type: GSM
SIM Status: ABSENT,ABSENT
Multisim Config: DSDS
Knox Version: v30
Warranty Bit: 1
Security Patch: 2020-10-01
Em Did: 059434A022B8
Repair imei...
Operation in progress. Be patient! Do NOT disconnect the phone!
Unsupported modem. Install another firmware and try again.
Finished at local time: [04.07.22 18:11:51]
WorkID: 175701689

Hello support team i need help what could be the problem to this phone its android 8 and U4
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Old 04-08-2022, 09:57   #2 (permalink)
Product Manager
 
Chimera Tool's Avatar
 
Join Date: Jul 2012
Posts: 21,833
Member: 1787203
Status: Online
Thanks Meter: 21,099
reply

Dear Omukama,

The IMEI REPAIR for that device is supported for the following firmwares:

G570FXXU1CRH9
G570FXXS3CTE3
G570FXXS3CTF2
G570FXXS2CSG2


Best regards
Sab
Chimera team


Quote:
Originally Posted by omukama View Post
Chimera Mobile Phone Utility version: 31.71.0910 @ 2022-04-07
Printing phone history

Repair IMEI
4/7/2022
1:34
PM

Repair IMEI
4/7/2022
1:22
PM

Repair IMEI
4/7/2022
1:12
PM

Repair started
Gathering phone info...
Collecting information. Be patient! Do NOT disconnect the phone!
Model: SM-G570F
Sales Code: XFA
Country Code: SOUTH AFRICA
Timezone: Africa/Kampala
Android Version: 8.0.0 [R16NW] [SDK 26]
Build Date: Sat Oct 17 20:38:19 KST 2020
PDA Version: G570FXXS4CTJ6 [october 2020, rev6]
Phone Version: G570FXXS4CTJ4 [october 2020, rev4]
CSC Version: G570FOJV4CTJ1 [october 2020, rev1]
Board Platform: EXYNOS5
Modem Platform: SHANNON305
Serial Number: R28J30D1Q8R
Imei: 000000000000000
Imei2: 000000000000000
Battery Status: 3.91V (49%)
Network Type: GSM
SIM Status: ABSENT,ABSENT
Multisim Config: DSDS
Knox Version: v30
Warranty Bit: 1
Security Patch: 2020-10-01
Em Did: 059434A022B8
Repair imei...
Operation in progress. Be patient! Do NOT disconnect the phone!
Unsupported modem. Install another firmware and try again.
Finished at local time: [04.07.22 18:11:51]
WorkID: 175701689

Hello support team i need help what could be the problem to this phone its android 8 and U4
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Old 04-09-2022, 06:58   #3 (permalink)
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Posts: 30
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Thanks Meter: 3
Why you dont answer on my topic ?
where is the solution for u4 s4?
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Old 04-11-2022, 10:14   #4 (permalink)
Product Manager
 
Chimera Tool's Avatar
 
Join Date: Jul 2012
Posts: 21,833
Member: 1787203
Status: Online
Thanks Meter: 21,099
reply

We answered it. As you could see, the Binary 4 is not supported it is not not listed in our last message.

Best regards
Sab
Chimera team


Quote:
Originally Posted by hamidhms View Post
Why you dont answer on my topic ?
where is the solution for u4 s4?
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