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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Chimera Tool

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Old 10-23-2023, 17:58   #1 (permalink)
m&s
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Exclamation I can't read backup now the phone doesn't turn on.


I can't read backup now the phone doesn't turn on. g996b

Chimera Mobile Phone Utility version: 37.30.1550 @ 2023-10-23
Printing phone history

Auto Detect
23/10/2023
16:49

Restore / Store backup
23/10/2023
16:46

Auto Detect
23/10/2023
16:45

Please make sure that the phone's battery is connected and retry the procedure. If the battery was connected, then the current firmware might be damaged. You can fix that with a Boot Repair procedure.
Finished at local time: [10.23.23 11:50:34]
WorkID: 240498747
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Old 10-24-2023, 10:32   #2 (permalink)
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Dear User,


I see you tried to do a Boot Repair procedure and it was successfully finished. If you flash the phone after it, does the phone turn on?

Best Regards,
ChimeraTeam


Quote:
Originally Posted by m&s View Post
I can't read backup now the phone doesn't turn on. g996b

Chimera Mobile Phone Utility version: 37.30.1550 @ 2023-10-23
Printing phone history

Auto Detect
23/10/2023
16:49

Restore / Store backup
23/10/2023
16:46

Auto Detect
23/10/2023
16:45

Please make sure that the phone's battery is connected and retry the procedure. If the battery was connected, then the current firmware might be damaged. You can fix that with a Boot Repair procedure.
Finished at local time: [10.23.23 11:50:34]
WorkID: 240498747
  Reply With Quote
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