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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Chimera Tool

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Old 11-20-2023, 05:34   #1 (permalink)
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Join Date: Aug 2007
Location: earth
Posts: 956
Member: 570373
Status: Offline
Thanks Meter: 244
J400F Knox Guard Unlock failed Chimera tool


Chimera Mobile Phone Utility version: 37.49.1724 @ 2023-11-15
Printing phone history

Get Info
11/15/2023
10:09
AM

Reset FRP Lock
11/15/2023
4:22
AM

Reset FRP Lock
11/15/2023
4:20
AM

Get Info
11/15/2023
4:19
AM

Knoxguard Remove
11/15/2023
4:16
AM

Knox Guard Unlock started
Gathering phone info...
Collecting information. Be patient! Do NOT disconnect the phone!
Model: SM-J400F
Carrier ID: SLK
Sales Code: SLK
Country Code: Sri Lanka
Timezone: Asia/Colombo
Android Version: 10 [QP1A.190711.020] [SDK 29]
Build Date: Thu Jun 9 21:36:44 KST 2022
PDA Version: J400FXXS9CVF2 [june 2022, rev2]
Phone Version: J400FXXS9CVF2 [june 2022, rev2]
CSC Version: J400FODM9CVC2 [march 2022, rev2]
Board Platform: UNIVERSAL7570
Modem Platform: SHANNON305
Serial Number: R58R21
Imei: 357985
Imei2: 357986
Network Type: GSM
SIM Status: ABSENT,ABSENT
Multisim Config: DSDS
Knox Version: v30
Warranty Bit: 0
Security Patch: 2022-02-01
Em Did: 045436623534
Removing KnoxGuard...
The operation is in progress. Be patient! Do NOT disconnect the phone!
It seems, this unlock method is not supported by the phone.
Unlock failed.
Finished at local time: [11.15.23 15:40:04]
WorkID: 244029727
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Old 11-20-2023, 08:26   #2 (permalink)
Product Manager
 
Chimera Tool's Avatar
 
Join Date: Jul 2012
Location: EU
Posts: 25,214
Member: 1787203
Status: Offline
Thanks Meter: 24,350
Dear User,

The firmware version of this phone is too high for the KG removal. We are not able to remove it from this version.

Best Regards,
ChimeraTeam

Quote:
Originally Posted by naizer View Post
Chimera Mobile Phone Utility version: 37.49.1724 @ 2023-11-15
Printing phone history

Get Info
11/15/2023
10:09
AM

Reset FRP Lock
11/15/2023
4:22
AM

Reset FRP Lock
11/15/2023
4:20
AM

Get Info
11/15/2023
4:19
AM

Knoxguard Remove
11/15/2023
4:16
AM

Knox Guard Unlock started
Gathering phone info...
Collecting information. Be patient! Do NOT disconnect the phone!
Model: SM-J400F
Carrier ID: SLK
Sales Code: SLK
Country Code: Sri Lanka
Timezone: Asia/Colombo
Android Version: 10 [QP1A.190711.020] [SDK 29]
Build Date: Thu Jun 9 21:36:44 KST 2022
PDA Version: J400FXXS9CVF2 [june 2022, rev2]
Phone Version: J400FXXS9CVF2 [june 2022, rev2]
CSC Version: J400FODM9CVC2 [march 2022, rev2]
Board Platform: UNIVERSAL7570
Modem Platform: SHANNON305
Serial Number: R58R21
Imei: 357985
Imei2: 357986
Network Type: GSM
SIM Status: ABSENT,ABSENT
Multisim Config: DSDS
Knox Version: v30
Warranty Bit: 0
Security Patch: 2022-02-01
Em Did: 045436623534
Removing KnoxGuard...
The operation is in progress. Be patient! Do NOT disconnect the phone!
It seems, this unlock method is not supported by the phone.
Unlock failed.
Finished at local time: [11.15.23 15:40:04]
WorkID: 244029727
  Reply With Quote
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