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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Chimera Tool

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Old 06-23-2020, 17:04   #1 (permalink)
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J730G U12 repair i imei failed


hi team

i have j730g u12 repair imei failed
warrenty void 1
Chimera Mobile Phone Utility version: 25.18.1333 @ ٢٠٢٠-٠٦-٢٣
Printing phone history

Repair IMEI
02/11/41
11:49:31
ص

Repair IMEI
02/11/41
10:57:19
ص

Repair IMEI
02/11/41
10:54:00
ص

Repair IMEI
02/11/41
10:52:35
ص

Repair IMEI
02/11/41
10:50:37
ص

Repair started
Gathering phone info...
Collecting information. Be patient! Do NOT disconnect the phone!
Model: SM-J730G
Sales Code: TPA
Country Code: PANAMA
Timezone: Asia/Damascus
Android Version: 9 [PPR1.180610.011] [SDK 28]
Build Date: Fri May 15 14:44:38 KST 2020
PDA Version: J730GUBSCCTE2 [may 2020, rev2]
Phone Version: J730GUBSCCTE2 [may 2020, rev2]
CSC Version: J730GUUBCCTE2 [may 2020, rev2]
Product Code: TPA
HIDSw Version: J730GUBSCCTE2/J730GUUBCCTE2/J730GUBSCCTE2/J730GUBSCCTE2
Board Platform: EXYNOS5
Modem Platform: SHANNON315
Serial Number: R58K31SJ10X
Imei: 356202093048546
Unique Number: CBJ0091985E7B15
Connections: AT,MTP
Battery Status: 3.90V (39%)
Network Type: GSM
SIM Status: LOADED,ABSENT
Multisim Config: DSDS
Knox Version: v30
Warranty Bit: 0
Security Patch: 2020-05-01
Repair imei...
The operation is in progress. Be patient! Do NOT disconnect the phone!
Trying on port SAMSUNG Mobile USB Serial Port (COM308)
There is no proper diag port or not responding or the warranty is void
Repair imei failed.
Finished at local time: [٠٦.٢٣.٢٠ ١٩:٠١:٠٤]
WorkID: 98718906

try flash complete stock firmware
still failed

also no pacth cert june 2020 we need it

thanx
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Old 09-01-2020, 17:45   #2 (permalink)
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I have same problem here
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Old 09-02-2020, 09:58   #3 (permalink)
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Hello,


Please provide the WORK ID so we can check it!



Sab



Quote:
Originally Posted by hamidou092 View Post
I have same problem here
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Old 09-04-2020, 14:27   #4 (permalink)
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PDA Version: J730GUBSCCTE2 [may 2020, rev2]
Phone Version: J730GUBSCCTE2 [may 2020, rev2]
CSC Version: J730GUUBCCTE2 [may 2020, rev2]
Board Platform: EXYNOS5
Modem Platform: SHANNON315
Serial Number: R58K42HBG1N
Imei: 356202093471805
Imei2: 358202056952179
Battery Status: 3.80V (5%)
Network Type: GSM
SIM Status: ABSENT,ABSENT
Multisim Config: DSDS
Knox Version: v30
Warranty Bit: 1
Security Patch: 2020-05-01
Preparing...
Checking root access.
The phone is rooted by: 3.19:EFTSU
Reading data...
The operation is in progress. Be patient! Do NOT disconnect the phone!
Unsupported modem. Install another firmware and try again.
Finished at local time: [09.04.20 14:18:17]
WorkID: 106223676
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Old 09-07-2020, 10:56   #5 (permalink)
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Yes sadly that modem version is not supported yet. WE try to update it ASAP.



Quote:
Originally Posted by hamidou092 View Post
PDA Version: J730GUBSCCTE2 [may 2020, rev2]
Phone Version: J730GUBSCCTE2 [may 2020, rev2]
CSC Version: J730GUUBCCTE2 [may 2020, rev2]
Board Platform: EXYNOS5
Modem Platform: SHANNON315
Serial Number: R58K42HBG1N
Imei: 356202093471805
Imei2: 358202056952179
Battery Status: 3.80V (5%)
Network Type: GSM
SIM Status: ABSENT,ABSENT
Multisim Config: DSDS
Knox Version: v30
Warranty Bit: 1
Security Patch: 2020-05-01
Preparing...
Checking root access.
The phone is rooted by: 3.19:EFTSU
Reading data...
The operation is in progress. Be patient! Do NOT disconnect the phone!
Unsupported modem. Install another firmware and try again.
Finished at local time: [09.04.20 14:18:17]
WorkID: 106223676
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Old 12-10-2020, 14:48   #6 (permalink)
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Is U12 already supported or not yet ?
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Old 06-10-2021, 17:10   #7 (permalink)
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Quote:
Originally Posted by Chimera Tool View Post
Yes sadly that modem version is not supported yet. WE try to update it ASAP.
already supported U12 ......Root Eftsu

Model: SM-J730G
Sales Code: DOO
Country Code: DOMINICAN REPUBLIC
Timezone: America/New_York
Android Version: 9 [PPR1.180610.011] [SDK 28]
Build Date: Fri May 15 14:44:38 KST 2020
PDA Version: J730GUBSCCTE2 [may 2020, rev2]
Phone Version: J730GUBSCCTE2 [may 2020, rev2]
CSC Version: J730GUUBCCTE2 [may 2020, rev2]
Board Platform: EXYNOS5
Modem Platform: SHANNON315
Serial Number: RF8K8367QBL
Imei: 3571xxxxxxxxxxxx
Imei2: 000000000000000
Battery Status: 3.75V (43%)
Network Type: GSM
SIM Status: ABSENT,ABSENT
Multisim Config: DSDS
Knox Version: v30
Warranty Bit: 1
Security Patch: 2020-05-01
Preparing...
Checking root access.
The phone is rooted by: 3.19:EFTSU
Reading data...
The operation is in progress. Be patient! Do NOT disconnect the phone!
Patching certificate...
Checking root access.
About 30-180 seconds after the phone starts, the signal strength indicator turns OFF and then turns ON again after a few seconds.
You can check the status of the imei using: *#0011#
The patchcert can be removed by repeating the process.
After installing new firmware, the patchcert process must be repeated.
Successfully finished.
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Old 06-11-2021, 09:33   #8 (permalink)
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reply

Dear electrom001,

Thank you for the feedback!

Best regards
Sab
Chimera team


Quote:
Originally Posted by electrom001 View Post
already supported U12 ......Root Eftsu

Model: SM-J730G
Sales Code: DOO
Country Code: DOMINICAN REPUBLIC
Timezone: America/New_York
Android Version: 9 [PPR1.180610.011] [SDK 28]
Build Date: Fri May 15 14:44:38 KST 2020
PDA Version: J730GUBSCCTE2 [may 2020, rev2]
Phone Version: J730GUBSCCTE2 [may 2020, rev2]
CSC Version: J730GUUBCCTE2 [may 2020, rev2]
Board Platform: EXYNOS5
Modem Platform: SHANNON315
Serial Number: RF8K8367QBL
Imei: 3571xxxxxxxxxxxx
Imei2: 000000000000000
Battery Status: 3.75V (43%)
Network Type: GSM
SIM Status: ABSENT,ABSENT
Multisim Config: DSDS
Knox Version: v30
Warranty Bit: 1
Security Patch: 2020-05-01
Preparing...
Checking root access.
The phone is rooted by: 3.19:EFTSU
Reading data...
The operation is in progress. Be patient! Do NOT disconnect the phone!
Patching certificate...
Checking root access.
About 30-180 seconds after the phone starts, the signal strength indicator turns OFF and then turns ON again after a few seconds.
You can check the status of the imei using: *#0011#
The patchcert can be removed by repeating the process.
After installing new firmware, the patchcert process must be repeated.
Successfully finished.
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