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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Chimera Tool


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Old 03-19-2021, 05:44   #1 (permalink)
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Huawei problem when uploading data


Hello support
yestedat muy chimera tool updated

on the afternoon i made some huawei operations

mate 20 lite .. remove demo 0 problems
p30 unlock afer downgrade 0 problems

p40 lite unlock ... it does enter to factory but when gets to 49 % when uploading data it freezes and nothing happens

samething with a huawei p40

WorkID: 128455119
WorkID: 128453170


this are 2 examples , i try several times ... i have to use other tool

ths problem starts after yesteday update
v27.86.1322
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Old 03-19-2021, 11:26   #2 (permalink)
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Dear User,

Thank you for the report. We checked the works that you mentioned.
There could be a few issues here:
- It seams like that you selected the wrong device. The P40 is a KIRIN 810 , not 990. (Maybe our list is wrong here)
- If you run the process again, and the method get stuck, please do a hard reset on the phone while it is connected to the Chimera Tool.
- Just to make it sure: please reinstall the Chimera Tool - Huawei - driver.

Best regards
Sab
Chimera team


Quote:
Originally Posted by CHAGUA View Post
Hello support
yestedat muy chimera tool updated

on the afternoon i made some huawei operations

mate 20 lite .. remove demo 0 problems
p30 unlock afer downgrade 0 problems

p40 lite unlock ... it does enter to factory but when gets to 49 % when uploading data it freezes and nothing happens

samething with a huawei p40

WorkID: 128455119
WorkID: 128453170


this are 2 examples , i try several times ... i have to use other tool

ths problem starts after yesteday update
v27.86.1322
  Reply With Quote
Old 03-19-2021, 14:48   #3 (permalink)
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Join Date: Mar 2006
Location: UNLOCKER SINCE 2003
Age: 42
Posts: 601
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Quote:
Originally Posted by Chimera Tool View Post
Dear User,

Thank you for the report. We checked the works that you mentioned.
There could be a few issues here:
- It seams like that you selected the wrong device. The P40 is a KIRIN 810 , not 990. (Maybe our list is wrong here)
- If you run the process again, and the method get stuck, please do a hard reset on the phone while it is connected to the Chimera Tool.
- Just to make it sure: please reinstall the Chimera Tool - Huawei - driver.

Best regards
Sab
Chimera team

reinstall chimera all drivers and nothing.. i cant factory reset the device cause it get stock on com port (i have to use other tool to get it out of factory mode) .. i have hard reset the device also


Chimera Mobile Phone Utility version: 27.86.1322 @ 2021-03-19
Printing phone history

Modify Oeminfo
19/03/2021
1:21
p.
m.

Modify Oeminfo
19/03/2021
3:48
a.
m.

Network Factory Reset
19/03/2021
3:05
a.
m.

Usb Firmware Update
19/03/2021
2:44
a.
m.

Network Factory Reset
19/03/2021
1:16
a.
m.

Modify Oeminfo
Rebooting phone to factory mode
Changing to factory mode
Rebooting phone to USB update mode
Rebooting phone to USB update mode
Rebooting phone to USB update mode

Uploading data (AT THIS POINT UPLOADING GETS STUCK AT 48%)
Failed to read, try to hard-reset the phone
Finished at local time: [03.19.21 07:44:01]
WorkID: 128491353



ANOTHER SIDE NOTE: the same thing happends with p40 kiryn990

i try 710 and 980 cpu with no issues
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Old 06-24-2022, 19:17   #4 (permalink)
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Donate money to this user
jny-lx1 id remove stuck @ 48%

Quote:
Originally Posted by CHAGUA View Post
reinstall chimera all drivers and nothing.. i cant factory reset the device cause it get stock on com port (i have to use other tool to get it out of factory mode) .. i have hard reset the device also


Chimera Mobile Phone Utility version: 27.86.1322 @ 2021-03-19
Printing phone history

Modify Oeminfo
19/03/2021
1:21
p.
m.

Modify Oeminfo
19/03/2021
3:48
a.
m.

Network Factory Reset
19/03/2021
3:05
a.
m.

Usb Firmware Update
19/03/2021
2:44
a.
m.

Network Factory Reset
19/03/2021
1:16
a.
m.

Modify Oeminfo
Rebooting phone to factory mode
Changing to factory mode
Rebooting phone to USB update mode
Rebooting phone to USB update mode
Rebooting phone to USB update mode

Uploading data (AT THIS POINT UPLOADING GETS STUCK AT 48%)
Failed to read, try to hard-reset the phone
Finished at local time: [03.19.21 07:44:01]
WorkID: 128491353



ANOTHER SIDE NOTE: the same thing happends with p40 kiryn990

i try 710 and 980 cpu with no issues
ive same problem ,,same device[model]..did u manage to fix yours using chimera?
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