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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Chimera Tool

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Old 02-17-2021, 12:35   #1 (permalink)
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LG VS985 stuck at waiting for port whereas there is PORT


Network Factory Reset
Checking connection...
Backing up EFS2...
Successfully read items: 725
Backup written to: DataFiles/LG/Backups/Backup 2021_02_17-07_50_54 lg-VS9854Gcda102c0.tar.gz
Wiping security lock...
Trying to boot the phone into download mode...
Phone detected.
Wiping security lock...
Waiting for device to disconnect...
Device disconnected.
Waiting for the phone...
Doing Network Factory Reset...
Waiting for the phone...
Waiting for LG Modem port to appear...
The procedure has been canceled.
Finished at local time: [02.17.21 08:00:13]
WorkID: 125264807


With other tools all process is done without port issue but chimera stays at waiting for port for more than 30 mins
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Old 02-17-2021, 17:33   #2 (permalink)
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Dear User,


Please reinstall the Chimera tool drivers - specially the LG driver - then do the process. Make sure that you use another USB port and cable.





Quote:
Originally Posted by Southsider2009 View Post
Network Factory Reset
Checking connection...
Backing up EFS2...
Successfully read items: 725
Backup written to: DataFiles/LG/Backups/Backup 2021_02_17-07_50_54 lg-VS9854Gcda102c0.tar.gz
Wiping security lock...
Trying to boot the phone into download mode...
Phone detected.
Wiping security lock...
Waiting for device to disconnect...
Device disconnected.
Waiting for the phone...
Doing Network Factory Reset...
Waiting for the phone...
Waiting for LG Modem port to appear...
The procedure has been canceled.
Finished at local time: [02.17.21 08:00:13]
WorkID: 125264807


With other tools all process is done without port issue but chimera stays at waiting for port for more than 30 mins
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Old 02-18-2021, 12:43   #3 (permalink)
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Still the same!!! Chimera software forgets what LG Port looks like when it is in Network Factory Reset stage...
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Old 02-18-2021, 16:16   #4 (permalink)
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Dear User,


Please contact us on Skype (chimeratool) or on Live Chat because we have to use a Teamviewer in this case. WE have to check the problem manually.


Best regards
Sab
Chimera Team



Quote:
Originally Posted by Southsider2009 View Post
Still the same!!! Chimera software forgets what LG Port looks like when it is in Network Factory Reset stage...
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