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06-15-2020, 09:51 | #2 (permalink) |
Product Manager Join Date: Jul 2012 Location: EU
Posts: 24,760
Member: 1787203 Status: Offline Thanks Meter: 23,733 | reply Hi, 1. device turned on or off? 2. drivers are installed? 3. when you connected your device to the computer it is available in a device manager? 4. USB hub used or connected direct to the computer? 5. Any other tool running on the computer under the time of the connection? Best regards Nicole |
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