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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Chimera Tool

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Old 04-04-2019, 22:00   #1 (permalink)
Freak Poster
 
Join Date: Jan 2015
Location: iraq
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pls admin dont share incorect info


i bought chimira license because in support web site say chimera can unlock huawei p20 lite. but
its log
Authenticating...
This may take a while.
Be patient! Do NOT disconnect the phone!
The device sent an invalid challenge.
Retry 2/5
The device sent an invalid challenge.
Retry 3/5
The device sent an invalid challenge.
Retry 4/5
The device sent an invalid challenge.
Retry 5/5
The device sent an invalid challenge.
Authentication with the device failed.
Finished at local time: [04.04.19 13:55:07]
WorkID: 56350838
now i spend 120 euro
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Old 04-04-2019, 23:36   #2 (permalink)
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New pacths version are not supported
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Please do not Personal Message me for help or troubleshooting. They will be ignored. Use the forums!
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Old 04-05-2019, 11:58   #3 (permalink)
Product Manager
 
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reply

Hi,


first of all I can offer you, contact with our support team on our website, when you bought the license only for that process we are able to refund your money without any problem.
On the other hand, when you can read here in a lot of post: When you device's security version new, process can not be done.
It is not secret, it is a global problem.


Best regards
Nicole



Quote:
Originally Posted by hajyawagsm View Post
i bought chimira license because in support web site say chimera can unlock huawei p20 lite. but
its log
Authenticating...
This may take a while.
Be patient! Do NOT disconnect the phone!
The device sent an invalid challenge.
Retry 2/5
The device sent an invalid challenge.
Retry 3/5
The device sent an invalid challenge.
Retry 4/5
The device sent an invalid challenge.
Retry 5/5
The device sent an invalid challenge.
Authentication with the device failed.
Finished at local time: [04.04.19 13:55:07]
WorkID: 56350838
now i spend 120 euro
  Reply With Quote
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