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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Chimera Tool

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Old 03-12-2018, 06:43   #1 (permalink)
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A500fu can't repair imei


 Unable to detect imei number.

Gathering phone info...
Collecting information. Be patient! Do NOT disconnect the phone!
Model: SM-A500FU
Sales Code: DPL
Country Code: Poland
Timezone: Asia/Dhaka
Android Version: 6.0.1 [MMB29M]
Build Date: Thu Nov 23 21:34:36 KST 2017
PDA Version: A500FUXXU1CQK2 [november 2017, rev2]
Phone Version: A500FUXXU1CPF6 [june 2016, rev6]
CSC Version: A500FUDPX1CRA1 [january 2018, rev1]
Board Platform: MSM8916
Modem Platform: MSM8916
Serial Number: RF8G91SFLDL
Battery Status: 3.77V (22%)
Network Type: GSM
SIM Status: ABSENT
Knox Version: v30
Warranty Bit: 1
Security Patch: 2017-08-01
Data Encryption State: unencrypted

Resetting MSL...
Trying on SAMSUNG Mobile USB Serial Port (COM67)
Protocol error.
Unable to write certificate.
Finished at local time: [03.12.18 11:41:37]
WorkID: 34639207

???
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Old 03-12-2018, 07:16   #2 (permalink)
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You can try with fully charged battery(minimum 60%-80%)
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The Following User Says Thank You to Salman Gazi For This Useful Post:
Old 03-12-2018, 10:58   #3 (permalink)
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reply

Dear Sir,

we can not detect your imei number, please try to repair EFS, when it is done you are able to repair imei too.

Best regards
Nicole

Quote:
Originally Posted by shohag.bd View Post
 Unable to detect imei number.

Gathering phone info...
Collecting information. Be patient! Do NOT disconnect the phone!
Model: SM-A500FU
Sales Code: DPL
Country Code: Poland
Timezone: Asia/Dhaka
Android Version: 6.0.1 [MMB29M]
Build Date: Thu Nov 23 21:34:36 KST 2017
PDA Version: A500FUXXU1CQK2 [november 2017, rev2]
Phone Version: A500FUXXU1CPF6 [june 2016, rev6]
CSC Version: A500FUDPX1CRA1 [january 2018, rev1]
Board Platform: MSM8916
Modem Platform: MSM8916
Serial Number: RF8G91SFLDL
Battery Status: 3.77V (22%)
Network Type: GSM
SIM Status: ABSENT
Knox Version: v30
Warranty Bit: 1
Security Patch: 2017-08-01
Data Encryption State: unencrypted

Resetting MSL...
Trying on SAMSUNG Mobile USB Serial Port (COM67)
Protocol error.
Unable to write certificate.
Finished at local time: [03.12.18 11:41:37]
WorkID: 34639207

???
  Reply With Quote
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