Please Clear Authonicator App from my account - GSM-Forum

tapas770 · 08-30-2021, 14:10

Hi supporter,

My Phone changed,

Already install Google Auth App at my new phone,

Unfortunately no account showing in my app now.

Please clear auth app from my acc,

I will re setup auth app again.

user name: sarwarkaium

**Chimera Tool** · 08-30-2021, 14:20

Dear User,

We are not able to clear the Google Auth. App from the mobile phones. Also in normal cases, we are not able to remove the 2-factor authentication from the accounts.

Please contact us in private message so we can discuss the issue.

Best regards
Sab
Chimera Team

Quote:

Originally Posted by tapas770

Hi supporter,

My Phone changed,

Already install Google Auth App at my new phone,

Unfortunately no account showing in my app now.

Please clear auth app from my acc,

I will re setup auth app again.

user name: sarwarkaium

tapas770 · 08-30-2021, 14:25

PM sent, Thanks for quick answer

**Chimera Tool** · 08-30-2021, 14:50

Thank you for the quick reply.

Quote:

Originally Posted by tapas770

PM sent, Thanks for quick answer

tapas770 · 08-30-2021, 15:13

Quote:

Originally Posted by Chimera Tool

Thank you for the quick reply.

Ac**** details , History Email sent via PM,

Please check

tapas770 · 08-31-2021, 06:12

Still waiting for chiemra team reply

**Chimera Tool** · 08-31-2021, 09:41

Dear User,

We answered your request. Please check it.

Best regards
Sab
Chimera Team

Quote:

Originally Posted by tapas770

Still waiting for chiemra team reply

tapas770 · 08-31-2021, 20:25

Thanks ,Problem Solved

Chimera tool Support Always fast.

**Chimera Tool** · 09-01-2021, 11:24

Thank you for the positive feedback!

Best regards
Sab
Chimera Team

Quote:

Originally Posted by tapas770

Thanks ,Problem Solved

Chimera tool Support Always fast.

08-30-2021, 14:10	#1 (permalink)
tapas770 No Life Poster Join Date: Apr 2014 Location: B A N G L A D E S H Posts: 1,341 Member: 2171294 Status: Offline Sonork: 100.1659207(No More Use) Thanks Meter: 706	Please Clear Authonicator App from my account Hi supporter, My Phone changed, Already install Google Auth App at my new phone, Unfortunately no account showing in my app now. Please clear auth app from my acc, I will re setup auth app again. user name: sarwarkaium

08-30-2021, 14:25	#3 (permalink)
tapas770 No Life Poster Join Date: Apr 2014 Location: B A N G L A D E S H Posts: 1,341 Member: 2171294 Status: Offline Sonork: 100.1659207(No More Use) Thanks Meter: 706	PM sent, Thanks for quick answer

08-31-2021, 06:12	#6 (permalink)
tapas770 No Life Poster Join Date: Apr 2014 Location: B A N G L A D E S H Posts: 1,341 Member: 2171294 Status: Offline Sonork: 100.1659207(No More Use) Thanks Meter: 706	Still waiting for chiemra team reply

08-31-2021, 20:25	#8 (permalink)
tapas770 No Life Poster Join Date: Apr 2014 Location: B A N G L A D E S H Posts: 1,341 Member: 2171294 Status: Offline Sonork: 100.1659207(No More Use) Thanks Meter: 706	Thanks ,Problem Solved Chimera tool Support Always fast.