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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Chimera Tool


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Old 04-26-2021, 18:05   #1 (permalink)
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Join Date: Jan 2014
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repai imei failed p20 lite


repai imei failed p20 lite

Chimera Mobile Phone Utility version: 28.20.0916 @ 2021-04-26
Printing phone history

Development Support
26/04/2021
16:48

Get Info
26/04/2021
16:47

Repair IMEI
26/04/2021
16:38

Get Info
26/04/2021
16:35

Repair IMEI
26/04/2021
16:32

Repairing IMEI(s)...
Factory reset notify window was accepted.
Searching for manufacture port...
Testing connection...
Checking IMEI(s)...
Old IMEI1:: 000000000000000
New IMEI1:: 111111111111119
Old IMEI2:: 000000000000000
New IMEI2:: 222222222222228
Authenticating...
This may take a while.
Be patient! Do NOT disconnect the phone!
Identifying...
This may take a while.
Be patient! Do NOT disconnect the phone!
Failed to get identification credentials from the device
Retry 2/5
Failed to get identification credentials from the device
Retry 3/5
Failed to get identification credentials from the device
Retry 4/5
Failed to get identification credentials from the device
Retry 5/5
Failed to get identification credentials from the device
Identification of the device failed.
Finished at local time: [04.26.21 18:50:00]
WorkID: 132484931
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Old 04-27-2021, 10:00   #2 (permalink)
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Location: EU
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reply

Dear User,


The device modem rejects the communication with the Method. The IMEI REPAIR cannot work on a newer Android version. For most devices we already replaced the IMEI REPAIR with the IMEI RECOVERY and with the WRITE CERT services.



Best regards
Sab
Chimera team




Quote:
Originally Posted by billymore View Post
repai imei failed p20 lite

Chimera Mobile Phone Utility version: 28.20.0916 @ 2021-04-26
Printing phone history

Development Support
26/04/2021
16:48

Get Info
26/04/2021
16:47

Repair IMEI
26/04/2021
16:38

Get Info
26/04/2021
16:35

Repair IMEI
26/04/2021
16:32

Repairing IMEI(s)...
Factory reset notify window was accepted.
Searching for manufacture port...
Testing connection...
Checking IMEI(s)...
Old IMEI1:: 000000000000000
New IMEI1:: 111111111111119
Old IMEI2:: 000000000000000
New IMEI2:: 222222222222228
Authenticating...
This may take a while.
Be patient! Do NOT disconnect the phone!
Identifying...
This may take a while.
Be patient! Do NOT disconnect the phone!
Failed to get identification credentials from the device
Retry 2/5
Failed to get identification credentials from the device
Retry 3/5
Failed to get identification credentials from the device
Retry 4/5
Failed to get identification credentials from the device
Retry 5/5
Failed to get identification credentials from the device
Identification of the device failed.
Finished at local time: [04.26.21 18:50:00]
WorkID: 132484931
  Reply With Quote
Old 04-27-2021, 12:13   #3 (permalink)
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Join Date: Aug 2010
Location: Inside Logic
Age: 37
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Hi, just flash Board firmware, then repeat procedure you will be fine...
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